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Cancellation Localize.Mobi: Easy Method
What is Localize.Mobi
Overview
Localize.Mobi is a SaaS platform that helps businesses localize and translate website content for international audiences.
It offers subscription-based access and a short paid trial option for testing the service before committing to a monthly plan.
Core purpose
The service provides link-based tools and tracking to locate devices or manage localized content, depending on the product features you use.
Billing and subscription management are handled via the Localize.Mobi account portal or by the platform used to subscribe (web or app store).
How to cancel Localize.Mobi
Cancel via the website (recommended)
- Log into your Localize.Mobi account on the website.
- Go to Billing or the Unsubscribe section on the main page.
- Enter your account email and type the word "Agree" when requested.
- Click "Cancel Subscription" to turn off auto-renewal.
- See the official guide: How do I unsubscribe?
Cancel via app stores and support
- If you subscribed through Google Play or the App Store, manage cancellation through that store's subscription settings; Localize’s Help Center points users to store-managed cancellations.
- If you cannot cancel online or you face issues, contact support through the Help Center or submit a request for assistance.
- Third-party guidance on cancellation is available here: Cancel Localize (guide)
What happens when you cancel
Auto-renewal and access
Cancelling via the account portal disables auto-renewal so you will not be billed again after the current paid period ends.
Access to paid features typically continues until the end of the current billing period unless Localize states otherwise in your account notice.
Account data and next steps
Localize’s public unsubscribe instructions focus on stopping auto-renewal and do not detail data-deletion policies.
If you need account removal or data deletion, contact Localize support through the Help Center for confirmation and next steps.
Will I get a refund?
Official refund window
Localize.Mobi offers a general right to a refund within 14 calendar days from the payment date, subject to conditions.
Refer to the official refund guidance: How to get a refund.
Exceptions and how to request
- If you continued using the service after a trial period while auto-renewal remained active, refund eligibility is typically voided.
- Refund requests must be submitted through the Help Center form; billing agents usually reply by email within a few business days.
Localize.Mobi plans and pricing
Pricing summary
Available pricing found is listed in USD. No South African Rand (ZAR) localised pricing was found in 2024/2025.
If you need currency conversion or local billing, contact Localize support or check your app store’s pricing display.
| Plan | Period | Price (USD) |
|---|---|---|
| Trial | 24-hour | $0.89 |
| Daily | Daily | $0.99 |
| Subscription | Monthly | $49.80 |
Your consumer rights in South Africa
Cooling-off and refunds
South African consumers can generally rely on statutory protections such as a cooling-off period for certain purchases and protections against unfair billing.
Localize’s stated 14-day refund practice is the primary route for refunds; eligibility depends on usage after a trial and whether auto-renew was active.
If cancellation or charges persist
- Keep evidence (receipts, screenshots, support correspondence) and ask Localize support to correct charges.
- If the provider does not resolve persistent or unauthorized charges, consider contacting your bank or card issuer to dispute transactions and your local consumer protection authority.
Customer experiences
Positive reports
Some customers report successful location finding and that the SMS link and basic functions worked as expected.
Other reviewers noted that customer support responded quickly and helped resolve small glitches.
Negative reports
Many complaints cite recurring or unauthorized charges that continued after users believed they had cancelled the service.
Several reviewers reported difficulty obtaining refunds or getting timely responses from support; see user reviews here: Localize.Mobi on Trustpilot.
Documentation checklist
Before and after cancelling
- Account email and username used to subscribe.
- Subscription confirmation emails, invoices, and billing dates.
- Screenshots of the Unsubscribe page, the "Agree" confirmation, and any cancellation confirmation messages.
- Bank or card statements showing charges you want refunded.
- Copies of support tickets or Help Center requests and responses.
Where to submit evidence
- Submit refund requests and supporting documents via the Help Center refund form: How to get a refund.
- If you need cancellation help, consult: How do I unsubscribe?
Common mistakes
Uninstalling the app instead of cancelling
Example: Removing the app from your phone does not always stop subscription billing; you must cancel the subscription in your Localize account or the app store subscription settings.
Not disabling auto-renew or continuing use after trial
Example: Leaving auto-renew active and using the service after the trial often voids refund rights under Localize’s stated policy.
Always save and store a cancellation confirmation to avoid disputes about whether you cancelled on time.
Comparative recap
Quick comparison
The table below summarises key differences in cancellation, refunds and pricing visibility between Localize’s website process and app-store-managed subscriptions.
| Feature | Localize (website) | App Store / Google Play |
|---|---|---|
| How to cancel | Account > Billing/Unsubscribe; enter email and "Agree"; Cancel | Manage via Google Play / App Store subscription settings |
| Refund window | 14 days (subject to usage rules) | Refunds handled by app store policies; Localize points users to store processes |
| Pricing visibility | Shown in USD (trial/daily/monthly) | Price may show in local store currency; Localize does not list ZAR pricing |
After cancelling
Follow-up actions
Keep your cancellation confirmation and monitor your bank or card statement for any further charges.
If you are charged after cancellation, contact Localize support and your payment provider immediately.
Useful links and contacts
- Unsubscribe instructions: How do I unsubscribe?
- Refund requests: How to get a refund
- User reviews and company details: Localize.Mobi on Trustpilot
Address
Company location
Dzirnavu iela 57A - 4, 1010, Riga, Latvia.
Address details are listed in company information available on public review pages.
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Written by Mbali Williams
Digital-law graduate · 3 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 3 years.
FAQ
To cancel your Localize.Mobi subscription via the website, log into your account, navigate to the Billing or Unsubscribe section, enter your email, type 'Agree', and click 'Cancel Subscription'. You can also send a written cancellation request via email or registered mail.
If you subscribed through the App Store, you need to manage your cancellation through the App Store's subscription settings. Alternatively, you can submit a written cancellation request via email or registered mail.
After canceling your Localize.Mobi subscription, your access to paid features will typically continue until the end of the current billing period. If you need to confirm this, check your account or contact support.
Localize.Mobi offers a refund within 14 days from the payment date, subject to conditions. If you wish to request a refund, you must submit a request through the Help Center or send a written request via email or registered mail.
If you want your account data deleted after canceling Localize.Mobi, you should contact their support through the Help Center for confirmation and next steps. You can also send a written request via email or registered mail.