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Midjourney

Cancel MIDJOURNEY

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To cancel Midjourney,
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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Midjourney Subscription | Postclic
Midjourney
N Broad Street, Suite 206 651
Middletown United States
support@midjourney.com
Cancellation of Midjourney contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Midjourney service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Midjourney
N Broad Street, Suite 206 651
Middletown , United States
support@midjourney.com
REF/2025GRHS4

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Midjourney: Easy Method

What is Midjourney

Overview

Midjourney is an AI-driven image-generation service that creates visuals from text prompts. It is delivered primarily as a subscription service with both web-based and mobile (in-app) purchase options.

How users interact

Users access Midjourney via the web interface or the official mobile app offering in‑app purchases. Subscriptions provide GPU time and generation features according to the chosen plan.

How to cancel Midjourney

Canceling a web subscription

  • Sign in to your Midjourney account at midjourney.com/account (use your account settings).
  • Locate the subscription or billing section and choose "Cancel Plan".
  • Note: cancellation takes effect at the end of the current billing cycle.

Canceling on mobile (App Store / Google Play)

  • Open your device's App Store (Apple) or Google Play > Subscriptions.
  • Find the Midjourney (niji·journey) subscription and select "Cancel Subscription".
  • Midjourney follows the store’s subscription rules; refunds and renewals are handled by Apple/Google.

What happens when you cancel

Access and remaining time

When you cancel, your active subscription remains available until the end of the paid billing period.

You retain access to features included in that period; features simply stop after the billing cycle ends.

Renewals and billing

Automatic renewal stops after cancellation is processed; meanwhile the last payment is not usually reversed automatically.

For app-store subscriptions, billing and renewals are controlled by Apple/Google and must be managed through those platforms.

Will I get a refund?

Web refunds - strict GPU usage rule

Web refunds are limited: an option appears only if lifetime GPU usage has been under 20 GPU minutes when cancelling.

For details and to request a refund, consult Midjourney’s refund guidance.

Midjourney refund guidance

App Store / Google Play refunds

  • Refunds for iOS/Android purchases are handled by Apple or Google according to their policies.
  • Contact Apple Support or Google Play Support if you seek a refund for an in‑app purchase.

Midjourney plans and pricing

South Africa in-app prices (official App Store)

Plan Price 期間 Features
Mini Plan R99.99 Monthly Entry-level monthly plan
Basic Plan R199.99 Monthly Basic monthly plan
Standard Plan R599.99 Monthly Standard monthly plan
Pro Plan R1,199.99 Monthly Pro monthly plan
1 Fast Hour R79.99 One-time Purchase of 1 fast GPU hour
5 Fast Hours R399.99 One-time Purchase of 5 fast GPU hours
10 Fast Hours R799.99 One-time Purchase of 10 fast GPU hours

Notes on pricing

These prices come from the official South African App Store listing for the niji·journey app and reflect in‑app purchase amounts.

Prices may change and local taxes or currency rounding by the store may affect final charges.

Your consumer rights in South Africa

General expectations

Midjourney does not offer an automatic 14‑day cooling-off refund for subscriptions; refunds are narrowly defined by usage rules.

This may differ from what some South African consumers expect for cancellations of online services.

Practical steps under local consumer protection

  • Keep clear records of payments, cancellation actions, and usage to support any dispute.
  • If you believe your rights were breached, you can raise the matter with local consumer protection authorities or seek advice from an attorney.

Customer experiences

Positive feedback

Some users praise Midjourney for high‑quality image outputs and responsive support in certain review channels.

Positive reports often highlight creative results and powerful generation capabilities.

Negative feedback

Many users report issues with unexpected charges after cancellation and denied refunds despite cancelling promptly.

Other complaints include moderation or ban issues, perceived poor prompt comprehension, and usability frustrations.

For a range of user reviews, see external review pages.

Trustpilot: Midjourney reviews

Documentation checklist

Essential items to save

  • Payment receipts and bank or card statements for the period in question.
  • Cancellation confirmation screenshots or emails from your Midjourney account or the app store.
  • GPU usage logs or dashboard screenshots showing lifetime usage minutes if available.

When disputing a charge

  • Collect timestamps of cancellations and any communication with support.
  • Keep copies of the subscription terms and refund policy for reference.

Common mistakes

Assuming immediate refund on cancel

Users often assume cancelling automatically triggers a refund; cancellation normally stops future billing but does not reverse past payments.

Refunds are only available under narrow conditions (e.g., low GPU usage) and are not automatic.

Canceling in the wrong place

Some people cancel within the Midjourney account but forget to cancel the App Store/Google subscription, or vice versa.

Always confirm you cancelled in the same place where the subscription was purchased (web vs app store).

Comparative recap

Quick comparison

Method Where to cancel Refund chance 期間
Web subscription midjourney.com/account Possible only if lifetime GPU usage < 20 minutes Monthly
App Store (iOS) Apple Subscriptions (App Store) Processed by Apple per their policy Monthly / One-time
Google Play (Android) Google Play Subscriptions Processed by Google per their policy Monthly / One-time

Key takeaway

Web cancellations are handled within Midjourney but refunds are tightly limited by GPU usage rules.

App-store purchases require contacting Apple or Google for refund requests - Midjourney does not directly control those refunds.

After cancelling

Practical follow-up

  • Save and archive the cancellation confirmation and any emails or screenshots.
  • Monitor your bank or card statement for any unexpected charges after cancellation.

Helpful links

Address

Corporate mailing address

Midjourney, Inc. - N Broad Street, Suite 206 651, Middletown, United States.

Notes about contact

This address is used for legal and DMCA purposes; official billing, account and support actions should be done via your account or the app stores.

FAQ

To cancel your Midjourney subscription on the web, sign in to your account at midjourney.com/account, navigate to the subscription section, and select 'Cancel Plan'. Remember, cancellation takes effect at the end of the current billing cycle.

Yes, to cancel your Midjourney subscription through the App Store or Google Play, open the respective app, go to Subscriptions, find Midjourney, and select 'Cancel Subscription'. Refunds are managed by Apple or Google.

After you cancel your Midjourney subscription, you will retain access to your subscription features until the end of the current billing period, at which point access will cease.

Refund eligibility for Midjourney subscriptions is limited. You may qualify for a refund only if your lifetime GPU usage is under 20 minutes at the time of cancellation. For more details, refer to Midjourney’s refund guidance.

To ensure your cancellation request for Midjourney is processed, you can submit it in writing via email or registered postal mail. Keep proof of your cancellation request for your records.