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Cancellation service #1 in South Africa
Myperfectcv is an online software service that helps users create professional CVs and cover letters using templates, guidance and editing tools.
The service offers web access and in-app purchases, plus features such as template selection, formatting advice and AI-assisted content suggestions.
Individuals looking to improve or build a CV quickly use the platform, including jobseekers across industries and students preparing professional documents.
Subscriptions and trial offers are available via the website and mobile app stores (Apple App Store / Google Play).
After cancellation you typically retain access through the period you paid for; access usually stops at the end of the current billing term.
Auto‑renewal will be stopped for future billing cycles once cancellation is confirmed.
Your account and uploaded CVs may remain accessible depending on the provider's retention and data policies.
If you need copies, download your resume and any documents before access ends or request data export when contacting support.
Web purchases: there is a stated 14‑day money‑back guarantee for premium access when purchased via the website.
Requesting a refund within 14 days of subscribing to premium access is the standard route to qualify for a refund.
Prices found in the South African App Store vary by plan and appear in ZAR (R). Periods (monthly/annual) were not clearly defined in the available data.
Use the table below for the collected price points; verify the exact period in your App Store purchase screen before subscribing.
| Plan | Price (ZAR) | Period | Notes |
|---|---|---|---|
| My Perfect CV trial | R339.99 | Unknown | In‑app trial purchase (period not specified) |
| Acesso a todos os recursos! | R599.99 | Unknown | Full access via in‑app purchase (Portuguese label) |
| Meu Currículo Perfeito - teste | R149.99 | Unknown | Localized trial variant (Portuguese) |
| Acesso a todos os recursos | R1,499.99 | Unknown | Full access variant (Portuguese) |
| Acesso a todos os recursos | R499.99 | Unknown | Full access variant |
South African consumer law (for example, the Consumer Protection Act) generally requires clear disclosure of terms, fair contract terms and protection against unfair billing.
Auto‑renewal and recurring charges should be disclosed; you have rights to fair treatment and clear information about subscriptions.
No South Africa‑specific Myperfectcv terms (such as a SA cooling‑off period) were found in the available sources.
If you believe a charge or term breaches South African consumer law, you may seek advice from a consumer protection body or legal advisor locally.
Many users praise the platform for ease of use, helpful templates, customisation and AI tools that improve CV quality.
Positive reviews often note improved layout and clearer content after using the service.
Some users report unexpected recurring charges after trials or single payments and difficulty obtaining refunds or cancelling.
Other complaints include unclear billing terms and occasional issues confirming cancellation or stopping future billing.
A frequent error is attempting to cancel an App Store subscription through the Myperfectcv website instead of the Apple ID or Google Play subscription settings.
Always check whether the purchase was made via the website or via an app store before initiating cancellation.
Some users assume cancellation is complete without saving the confirmation number or email; this can make disputes harder to resolve.
Always save confirmation emails and check your bank or app store subscription list after cancelling.
The table below summarises key differences between web and app store subscriptions for cancellation and refunds.
Use the table to choose the correct cancellation route and to understand likely refund outcomes for each purchase channel.
| Context | How to cancel | Refund window | Key note |
|---|---|---|---|
| Web / Website | Cancel via account settings online or contact customer service by phone/email; confirmation number sent by email. | 14 days (money‑back guarantee for premium access); after 14 days refunds subject to case‑by‑case review. | Save the confirmation number and receipts; contact support if dashboard cancel isn't available. |
| App Store / Google Play | Cancel via Apple ID subscriptions or Google Play Subscriptions (cannot be cancelled from Myperfectcv directly). | Refunds handled by Apple/Google and subject to their policies; Myperfectcv cannot directly cancel these subscriptions. | Check your App Store / Play Store purchase history and subscription status after cancelling. |
For step‑by‑step cancellation guides see a third‑party walkthrough of the web cancellation process at PostClic.
For an alternative cancellation guide and notes on exceptional refunds see TheCyberArc’s article.
For user reviews and broader feedback, see Trustpilot user reviews of Myperfectcv.
PostClic: How to cancel MyPerfectCV (web)
TheCyberArc: Cancel MyPerfectCV subscription
Trustpilot: MyPerfectCV reviews
BOLD LLC
City View Plaza II, Suite 6000, 48 Road 165, Guaynabo, PR 00968, Puerto Rico
Terms mention postal notices may be sent to the address above; using email or the online cancellation page is usually faster.
Keep copies of any mailed correspondence and consider using tracked post if sending a formal cancellation notice.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Ayanda Maseko
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.