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Cancellation Openart: Easy Method
What is Openart
Service overview
Openart is a subscription-based AI platform that helps users generate and customise artwork for projects and creative use. It operates as a software-as-a-service (SaaS) product with web and mobile access.
How subscriptions work
Subscriptions are billed on a recurring basis and managed either directly through Openart’s website or via mobile app stores (Apple App Store and Google Play). Billing and renewal rules depend on the platform used to subscribe.
How to cancel Openart
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name, then Subscriptions.
- Select Openart and choose Cancel Subscription. Managed entirely by Apple.
Cancel via Google Play (Android)
- Open the Google Play Store app and tap your Profile.
- Go to Payments & subscriptions → Subscriptions.
- Find Openart and tap Cancel subscription. Managed by Google.
Cancel via Openart website (direct)
- Log in at your Openart account on the website.
- Go to Account Settings → Subscriptions/Billing.
- Choose Cancel subscription or switch to the Free plan; cancellation takes effect at the end of the billing period.
What happens when you cancel
Access after cancellation
Cancellations stop future renewals but do not usually remove access immediately. You typically retain paid features until the end of the current billing period.
Account and data
Your account and any content you created generally remain accessible unless you delete the account. Check Account Settings for data retention or deletion options.
Will I get a refund?
Openart’s stated policy
Openart’s terms state cancellations take effect at the end of the billing period and no refunds are issued for partial billing periods, except by special exception.
Platform-specific and legal exceptions
- App Store and Google Play follow their own refund policies; Apple or Google handle those refund requests, not Openart.
- Some consumer-law remedies may apply in specific cases, but Openart’s published policy does not promise a 14‑day automatic refund.
Openart plans and pricing
Pricing availability
No official Openart pricing denominated in South African Rand (ZAR) was found for 2024/2025. Public pricing appears to be listed in USD only.
How to get exact pricing
Contact Openart directly or view the account/checkout flow for current USD prices and convert to ZAR using your card provider or a currency converter.
| Plan | Period (期間) | Price / Notes |
|---|---|---|
| Available plans | Contact | Contact for pricing - USD pricing shown at checkout; convert to ZAR at your bank’s rate. |
Your consumer rights in South Africa
General protections
South African consumer law provides protections against unfair, deceptive or defective digital services and contract terms. Remedies may be available if the service is materially different from what was promised.
Practical steps if you have a dispute
- First raise the issue with Openart support and keep records (emails, receipts, screenshots).
- If unresolved, consider contacting your bank about a chargeback or the National Consumer Commission for guidance on digital-service complaints.
Customer experiences
Positive reports
Some reviewers praise Openart’s customer service as helpful and responsive in individual cases.
Negative reports
Other users report problems including broken outputs, unexpected charges, lost credits after cancelling, and difficulties obtaining refunds or responses.
For community feedback and individual reviews see a sample of user reviews: Trustpilot - Openart reviews.
Documentation checklist
What to gather before contacting support
- Account email and username used with Openart.
- Proof of purchase: receipt, invoice or billing statement showing the charge.
- Dates and times of subscription, cancellation attempt, and any support communications.
- Screenshots of error messages, app-store subscription screens, or renewals.
How documentation helps
Complete documentation speeds up support responses and is essential if you escalate to your payment provider or a consumer agency.
Common mistakes
Cancelling in the wrong place
Many users try to cancel on the Openart website but originally subscribed via Apple or Google. If you subscribed through a mobile app store you must cancel there; website cancellation won’t stop store billing.
Assuming immediate refunds or access removal
Users sometimes expect immediate refunds or an instant end to access after cancelling. Openart’s policy typically keeps access until the billing-period end and does not issue partial-period refunds.
Comparative recap
Quick comparison
This table summarises key differences in cancellation and refund handling across platforms.
| Method | Period (期間) | Managed by | Refund handling | Access after cancel |
|---|---|---|---|---|
| App Store (iOS) | Subscription | Apple | Apple refund policy (contact Apple) | Access until end of paid period |
| Google Play (Android) | Subscription | Google refund policy (contact Google) | Access until end of paid period | |
| Web (Openart account) | Subscription | Openart | No partial‑period refunds in standard policy; exceptions rare | Access until end of paid period |
After cancelling
What to check immediately
- Confirm cancellation email or in-account confirmation message.
- Keep receipts and screenshots showing the cancellation status and billing period end date.
Helpful links
Openart help and account support: Openart Help Center.
External cancellation guide with step-by-step notes: How to cancel Openart (Postclic).
Address
Registered office
Openart’s published registered office (company records) is 86‑90 Paul Street, London EC2A 4NE, United Kingdom.
Contacting the company
Use the Openart Help Center for account-specific requests and follow the documentation checklist when submitting support or refund requests.
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Written by Nomvula Coetzee
Regulatory watch · 8 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 8 years to make sure every Postclic template is compliant and admissible in court.