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Peoplelooker

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Peoplelooker.com Cancel Subscription | Postclic
Peoplelooker
MSC – 217730, P.O. Box 105168
30348-5168 Atlanta United States
support@peoplelooker.com
Cancellation of Peoplelooker contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Peoplelooker service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Peoplelooker
MSC – 217730, P.O. Box 105168
30348-5168 Atlanta , United States
support@peoplelooker.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Peoplelooker: Easy Method

What is PeopleLooker

Service overview

PeopleLooker is a subscription-based people search and background-check service that provides access to public records, contact details and related premium content.

The service is delivered as a paid subscription, often with in-app or web access to reports and data aggregation tools.

Typical use cases

Users commonly use PeopleLooker to look up contact information, basic background details and public-record summaries.

Subscriptions may be billed periodically and can be managed through the app stores or the provider’s support channels.

How to cancel PeopleLooker

Cancel via the PeopleLooker website

  • Log into your PeopleLooker account and go to the Contact Us page or the site footer.
  • Select "Cancel My Account" or use the "Chat With Us Live" option and request cancellation.
  • Provide your 9‑digit member ID and request written confirmation of cancellation.
  • See a step-by-step guide: PeopleLooker cancellation guide (postclic).

Cancel by phone, email, or app stores

  • By phone: Call 1‑800‑592‑1753 (hours roughly 06:00 - 23:30 EST), give your 9‑digit member ID and ask for cancellation and confirmation.
  • By email: Send your full name, account email and 9‑digit member ID to support@peoplelooker.com and request written confirmation.
  • App stores: For iOS, go to Settings → [Your Name] → Subscriptions → PeopleLooker → turn off Auto‑Renewal. For Google Play, open the Play Store → Menu → Subscriptions → PeopleLooker → Cancel.
  • Additional how-to resources: Cancelation options (joinchargeback).

What happens when you cancel

Access and renewal

After cancellation your subscription will generally stop automatic renewals at the end of the current billing period.

You may retain access to paid features until the paid period ends, depending on how the subscription was billed.

Data retention and records

Account data and any downloaded reports may remain subject to PeopleLooker’s data-retention practices; request details when you cancel.

Always request a written cancellation confirmation and keep a copy for your records.

Will I get a refund?

Standard refund policy

PeopleLooker does not offer automatic or prorated refunds for unused time; refunds are handled case-by-case and are not guaranteed.

Expect that refunds are discretionary and must be requested and approved by support.

Exceptions and timing

  • If you purchased via Google Play you may request a refund through Google Play’s refund system.
  • Refunds that are approved may process immediately but can take up to 10 days to appear in your bank account.
  • Avoid initiating chargebacks without first contacting support, as chargebacks can suspend your account and may affect refund eligibility.
  • Reference: PeopleLooker refund notes (joinchargeback).

PeopleLooker plans and pricing

Available plans (USD tiers)

Below are the USD pricing tiers found in public third‑party listings and APK sources. Exact ZAR prices are not publicly available.

Notes about pricing

Prices and tiers may change; always verify the final price at purchase or in the app store before subscribing.

Plan Price (USD) Period Features
Annual (lowest rate) $7.16 Monthly (billed annually) Premium content via app
Monthly standard $8.99 Monthly Premium content via app
Monthly higher tier $17.99 Monthly Premium content via app
Quarterly $37.99 3 months Premium content via app

Your consumer rights in South Africa

Key points under the CPA

Under the South African Consumer Protection Act (CPA), consumers are entitled to fair contract terms for cancellation and refunds.

Blanket "no refund" clauses cannot override statutory rights where services were not provided as agreed.

How to escalate if needed

  • If you believe billing practices or cancellation difficulties are unfair, you may lodge a complaint with the National Consumer Commission (NCC).
  • Keep written records of cancellation attempts, confirmations and any disputed charges for any complaint or dispute process.

Customer experiences

Positive reports

Some users report quick cancellation and refunds after contacting support, including trial refunds and credited charges.

These positive cases indicate support can resolve certain billing issues when contacted directly.

Negative reports

There are repeated complaints about difficulty cancelling and continued billing despite cancellation attempts.

Some users report unauthorized or double charges and concerns about outdated or inaccurate report content.

For user reviews: PeopleLooker reviews (Trustpilot).

Documentation checklist

Essential items to include

  • Your full name as on the account.
  • Account email address used to register.
  • Your 9‑digit PeopleLooker member ID (critical for fast processing).

Helpful supporting documents

  • Proof of payment (card statement or receipt) showing the charge you dispute.
  • Copies of prior cancellation attempts, chat transcripts or confirmation emails.

Common mistakes

Not getting written confirmation

A frequent mistake is relying on a verbal or chat confirmation without saving a written record.

Always request and keep a written confirmation email or screenshot of the cancellation message.

Wrong cancellation method or timing

Many users forget to cancel in the correct location - for example, turning off auto‑renew in the App Store or Google Play when the subscription was purchased through those stores.

Another error is initiating a chargeback before exhausting support and refund routes, which can suspend your account.

Comparative recap

Quick comparison of cancellation methods

The table below summarizes ease, required info and typical follow-up for each cancellation route.

How to use this table

Match your original purchase method (website, iOS, Android) to the recommended cancellation route for fastest resolution.

Method Ease Required info Typical outcome
Website / Live Chat Medium Account email + 9‑digit member ID Cancellation + confirmation email (if requested)
Phone Medium 9‑digit member ID, verify identity Immediate cancellation request; ask for written confirmation
iOS (App Store) Easy Apple ID access Turn off auto‑renewal; billing stops at period end
Google Play Easy Google account access Cancel via Play Store; request refund via Google if eligible

After cancelling

What to do immediately

  • Save the cancellation confirmation and any case or reference numbers.
  • Monitor your bank or card statements for any further charges.

Where to get help

Address

Mailing address for correspondence

MSC - 217730, P.O. Box 105168, Atlanta, GA 30348‑5168, United States.

Notes about written requests

If you send cancellation or dispute letters by post, include your full account details, 9‑digit member ID and copies of supporting documentation.

Keep proof of postage and delivery for your records.

FAQ

To cancel your PeopleLooker subscription via the website, log into your account, go to the Contact Us page, select 'Cancel My Account', and provide your 9-digit member ID. Remember to request written confirmation of your cancellation.

Yes, you can cancel your PeopleLooker subscription through the app stores. For iOS, go to Settings, tap your name, select Subscriptions, find PeopleLooker, and turn off Auto-Renewal. For Google Play, open the Play Store, go to Menu, select Subscriptions, find PeopleLooker, and cancel.

After you cancel your PeopleLooker subscription, your account will stop automatic renewals at the end of the current billing period, but you may retain access to paid features until that period ends.

PeopleLooker does not offer automatic or prorated refunds for unused time. Refunds are handled on a case-by-case basis, so you must request one from support, and approval is not guaranteed.

If you choose to cancel PeopleLooker by email, send your full name, account email, and 9-digit member ID to support@peoplelooker.com, and request written confirmation of your cancellation.