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Cancel PICMONKEY
in 30 seconds only!
Cancellation service #1 in South Africa
Calculated on 5.6K reviews

I hereby notify you of my decision to terminate the contract relating to the Picmonkey service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Picmonkey: Easy Method
What is PicMonkey
Overview
PicMonkey is a subscription-based online graphic design and photo-editing service that offers templates, effects, typography, and collaboration tools.
It is aimed at non-technical users, small businesses and individuals who need quick design and photo-edit capabilities without heavy software.
Where it runs
PicMonkey is accessed via the web and through mobile apps distributed by Apple App Store and Google Play.
Subscriptions are managed through the platform used to buy them (website, Apple, or Google Play).
How to cancel PicMonkey
Web subscription (via picmonkey.com)
- Sign in at PicMonkey.com.
- Go to Manage Your Account → Billing → "Cancel subscription".
- Confirm cancellation when prompted. If the Cancel button is replaced by "Renew subscription", recurring billing has already been disabled and no further charges will occur.
Subscriptions bought through app stores
- iOS / App Store: Cancel through your iPhone Settings → iTunes & App Store → Apple ID → View Apple ID → select PicMonkey app → Cancel Subscription. Must be cancelled via Apple.
- Android / Google Play: Cancel through Android → Google Play Store → Subscriptions → choose PicMonkey → Cancel. Must be cancelled via Google Play.
What happens when you cancel
Billing and renewals
Cancelling stops future recurring charges. If recurring billing is disabled you will see the "Renew subscription" state instead of a Cancel button.
Subscription fees are treated as earned upon payment according to PicMonkey terms; refunds are only available under specific rules (see refund section).
Access and account data
Cancellation must be performed through the purchase platform you used; your account and content remain associated with that account unless you request deletion from support.
If you need account deletion or have post-cancellation questions, contact PicMonkey support (see Documentation checklist for contact email).
Will I get a refund?
Cooling-off period (South Africa and other non-US residents)
If you cancel for any reason within 14 days of purchase and you have not begun using or accessing the service, you are entitled to a full refund.
Refunds under the cooling-off rule are made to the original payment method within 14 days of the approved cancellation request.
After the cooling-off period
There are no refunds for partial months (monthly plans) or partial years (annual plans). Subscription fees are considered fully earned on payment.
To request a refund or ask about exceptions, contact PicMonkey support as described in the Documentation checklist.
PicMonkey plans and pricing
Pricing snapshot
Prices below reflect recent South African App Store (iOS in-app) listings and are provided for quick comparison.
Check your purchase platform for the exact price you were charged.
| Plan | Price | Period (期間) | Features |
|---|---|---|---|
| Basic - Monthly | R114.99 | Monthly | 1 GB storage, full access on Desktop |
| Basic - Annual | R1 049.99 | Annual | 1 GB storage, full access on Desktop |
| Pro - Monthly | R179.99 | Monthly | Unlimited storage, full access on Desktop |
| Pro - Yearly | R1 749.99 | Annual | Unlimited storage, full access on Desktop |
Your consumer rights in South Africa
Cooling-off entitlement
As a South African (non-U.S.) consumer you are entitled to a 14-day cooling-off period after purchase, provided you have not begun using the service.
If you cancel within that period you may receive a full refund to the original payment method within 14 days.
Post cooling-off and support
After the cooling-off period, PicMonkey’s terms state there are generally no refunds for partially used subscription periods.
All cancellations must be initiated through the platform used to buy the subscription. For refunds or disputes contact help@picmonkey.com.
Customer experiences
Positive feedback
Many users praise PicMonkey for ease of use and an accessible interface for non-technical users and small businesses.
Reviewers also note the breadth of design tools and appreciation for a free trial period to test features.
Negative feedback
Some users report being billed despite cancelling during free trials or facing difficulty obtaining refunds after immediate cancellations.
Complaints include challenges cancelling via the app stores, opaque billing practices, and problems deleting accounts or receiving timely support.
Documentation checklist
What to gather before contacting support
- Account email used to register PicMonkey.
- Date and time of purchase and the platform used (Web, App Store, Google Play).
- Receipt or payment transaction ID from your bank or app store.
- Screenshot(s) showing subscription status, cancellation confirmation, or billing entries.
How to file a refund or dispute
- Contact help@picmonkey.com and attach the documentation above.
- If bought through Apple or Google Play, follow their dispute/refund process in addition to contacting PicMonkey support.
Common mistakes
Not cancelling through the correct platform
Many users try to cancel via the PicMonkey website when their subscription was purchased through Apple or Google Play.
Remember that Apple/Google manage billing for app-store purchases; cancellations must be processed there.
Assuming cancellation equals refund
Cancelling does not automatically trigger a refund. Refunds depend on timing (14-day cooling-off) and whether the service was accessed.
Users who cancel mid-period commonly expect prorated refunds but PicMonkey’s terms generally do not provide them.
Comparative recap
Quick feature comparison
The table below compares the commonly chosen PicMonkey plans and their typical uses to help decide before cancelling or downgrading.
Use it as a quick reference against your current plan.
| Plan | Price | Period (期間) | Best for |
|---|---|---|---|
| Basic - Monthly | R114.99 | Monthly | Casual users, occasional editing |
| Basic - Annual | R1 049.99 | Annual | Regular personal use, cost-savings vs monthly |
| Pro - Monthly | R179.99 | Monthly | Frequent users needing more storage and features |
| Pro - Yearly | R1 749.99 | Annual | Small businesses or power users seeking value |
After cancelling
Check billing and access
Confirm that recurring payments have been disabled in your account or app-store subscription area to avoid future charges.
Keep receipts and screenshots of cancellation confirmations for 60 - 90 days in case a dispute arises.
Next steps and support
For refunds, disputes or account deletion requests email help@picmonkey.com with your documentation.
If your purchase was through Apple or Google, also check their support/refund procedures through your App Store or Google Play account.
Address
Legal correspondence
Shutterstock, Inc., Attention: Legal Department - Arbitration Opt‑Out
1505 5th Ave. Suite 500, Seattle, WA 98101, United States
Support contact
Primary customer support email: help@picmonkey.com
Include purchase platform, account email, and transaction evidence when contacting support.