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Cancel PLANTIN
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Plantin service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Plantin: Easy Method
What is Plantin
Overview
Plantin is a subscription-based app and web service for managing plants and indoor gardens. It offers identification, care schedules, growth tracking and plant health tools.
Typical usage
Users subscribe for premium features such as unlimited identifications, reminders and advanced plant records. Subscriptions can be purchased via the website, Apple App Store or Google Play.
How to cancel Plantin
iOS (App Store) cancellation
- Open your device Settings and tap your Apple ID at the top.
- Go to Subscriptions and find Plantin; turn off auto‑renewal at least 24 hours before the trial or subscription ends.
- Note: deleting the app does not cancel the subscription. Cancelling via Apple only stops billing for subscriptions purchased through Apple.
Android (Google Play) and in-app cancellation
- Open the Plantin app, go to Settings → Membership and follow all steps to cancel.
- If cancelling on Google Play, use Play Store > Subscriptions to confirm the cancellation and ensure auto‑renewal is off.
- Incomplete cancellation flows may leave auto‑renewal active, so confirm you receive a cancellation confirmation.
Web purchases and other billing methods
- For web subscriptions, sign into the Plantin website or app and go to Settings → Subscription Info to cancel.
- If billed via PayPal or direct card and the app does not appear in store subscriptions, cancel through PayPal or contact Plantin support by email.
- Always keep screenshots or confirmation emails showing the cancellation.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access until the end of the current paid period or trial. Features tied to the subscription will stop when the period ends.
Renewal and billing
Auto‑renewal is turned off for the relevant store or payment method; billing should not continue after the current period ends if cancellation completed correctly.
Data and account retention
Your account and plant data may remain available in the free tier depending on Plantin’s policies. Back up important data before cancelling if you need it retained.
Will I get a refund?
General web purchases
There is no automatic 14‑day cooling‑off or refund right for digital content purchased online by default. Refunds depend on any voluntary money‑back guarantee offered at purchase.
Time limits and exceptions
- If a voluntary money‑back guarantee was offered, requests usually must be made within 30 days before the first subscription period ends.
- If billing was through the App Store or Google Play, request refunds through those stores per their policies.
How to request a refund
Contact Plantin support with your order details and proof, or submit a refund request through Apple/Google/PayPal if applicable.
Plantin plans and pricing
Available information
Public pricing details were not available from the verified sources used for this guide.
How to get exact pricing
Contact Plantin directly or check the app store listing on your device for current plan prices and trial details.
| Plan | Price | Notes |
|---|---|---|
| Basic | Contact for pricing | Check app store or web account for current rates |
| Premium | Contact for pricing | Includes advanced features and reminders |
| Family / Multi | Contact for pricing | Shared access across multiple users |
Your consumer rights in South Africa
Cooling-off and digital content
For digital content, there is generally no statutory 14‑day cooling‑off right that guarantees refunds by default. Refunds are based on the provider’s voluntary policies.
If billing continues after cancellation
- Collect proof: screenshots, confirmation emails, and bank or statement entries showing charges.
- Contact Plantin support first to request correction and refund.
- If unresolved, dispute the charge through the App Store, Google Play, PayPal or your bank/card issuer.
Further assistance
If you cannot resolve the issue directly, consider contacting your card issuer to request a chargeback or consult local consumer protection resources for guidance.
Customer experiences
Positive feedback
- Users praise fast, accurate plant identification and practical care guidance.
- Many reviewers report responsive and courteous customer support for billing or subscription issues.
Negative feedback
- There are reports of unexpected recurring charges after attempted cancellations, often tied to confusing or incomplete cancellation flows.
- Users have expressed frustration about trial-to-subscription transitions, unclear pricing and poor refund outcomes in some cases.
Where reviews come from
Summaries above are based on user reviews published on third‑party review sites and a cancellation guide found in the verified sources.
Documentation checklist
Before you cancel
- Copy subscription confirmation emails or screenshots showing active subscription.
- Note the payment method (Apple, Google, PayPal, card) and billing dates.
After attempting to cancel
- Save cancellation confirmation or screenshots showing auto‑renewal turned off.
- Keep bank or card statements showing any disputed charges.
Common mistakes
Assuming deleting the app cancels billing
Many users uninstall the app but forget to cancel via Apple, Google or the web settings. That leaves auto‑renewal active and results in further charges.
Stopping before completing the full cancellation flow
Partially completed cancellation steps or closed dialogs can leave subscriptions active. Always follow through until you receive a confirmation.
Not checking the original purchase channel
If you subscribed via Apple or Google, you must cancel through that store. Contacting Plantin alone may not stop billing through the store.
Comparative recap
Quick comparison
Key differences
| Method | How to cancel | Refund route | Notes |
|---|---|---|---|
| Apple App Store | Apple ID → Subscriptions → Turn off auto‑renewal | Request refund via Apple | Deleting app does not cancel |
| Google Play / Android | Plantin app Settings → Membership or Play Store → Subscriptions | Request refund via Google Play | Complete all in‑app cancellation steps |
| Web / PayPal / Card | Plantin website Settings → Subscription Info or cancel via PayPal | Depends on provider and Plantin’s policy | No automatic 14‑day refund for digital purchases |
After cancelling
Confirmations to expect
Expect an email or on‑screen confirmation showing your subscription is cancelled and the date your access will end.
If billing continues
- Gather proof (screenshots, emails, statements).
- Contact Plantin support first; if unresolved, dispute via the App Store, Google Play, PayPal or your bank.
Helpful links
Address
Mailing address
PostNet suite # 263, Private Bag X 1015, Lyttelton, 0140, South Africa.
Using the address
Use this mailing address for formal written enquiries or to include in support correspondence if required. It may be useful when escalating billing disputes.