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I hereby notify you of my decision to terminate the contract relating to the Power Bi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Power Bi: Easy Method
What is Power Bi
Overview
Power Bi is Microsoft’s cloud-based analytics and business intelligence service for creating interactive reports and dashboards.
It connects to many data sources, enables modelling and visualisation, and supports sharing within organisations.
Main capabilities
Key features include interactive visuals, data modelling with DAX, scheduled refresh, and sharing/collaboration for teams.
Power Bi is available as per-user Pro, Premium Per User, and capacity-based Premium plans with different performance tiers.
How to cancel Power Bi
Individual subscriptions (Microsoft account)
- Sign in to account.microsoft.com/services.
- Locate the Power Bi subscription and choose "Cancel subscription" or turn off recurring billing.
- Follow on-screen prompts to confirm cancellation.
Organisational or business subscriptions
- A Global or Billing Administrator must sign in to the Microsoft 365 admin center.
- Go to admin.microsoft.com > Billing > Your products, select the Power Bi subscription, then choose "Cancel subscription" or disable recurring billing.
- See Microsoft guidance for organisational cancellations for details and required admin roles: how to cancel (organisational).
Subscriptions bought from mobile app stores
- If purchased via Apple App Store, cancel through Apple; Microsoft cannot cancel these subscriptions.
- If purchased via Google Play, cancel through Google Play; Microsoft cannot manage those cancellations.
- See a summary of in-store cancellation responsibility: App store cancellation notes.
What happens when you cancel
Access and features
After cancellation, user access to Pro/Premium Per User features ends at the close of the current billing period unless the subscription is immediately revoked by an admin.
Shared artefacts may become read-only or inaccessible depending on remaining licences and capacity.
Billing and renewal
Cancelling prevents future recurring charges but does not always produce an immediate refund.
Organisational cancellations should be performed by an admin to avoid accidental service interruption.
Will I get a refund?
Microsoft refund stance
Microsoft generally treats purchases as final and non‑refundable unless law or specific promotional offers state otherwise.
Contact Microsoft for refund consideration; policies may differ by purchase channel and local law.
Exceptions and time windows
- Microsoft may offer a prorated credit or refund if you cancel within seven days after subscription start or renewal.
- You can contact Microsoft within 90 days to request refund consideration in specific cases.
- For store purchases (Apple/Google), refunds are governed by the store’s policy and need to be requested from them.
Reference for cancellation and refund troubleshooting: Microsoft cancellation troubleshooting.
Power Bi plans and pricing
Pricing summary
The table below lists common South African reseller and marketplace prices sourced from local listings.
Official Microsoft listing may show USD pricing which can convert to ZAR at checkout.
| Plan | Price (ZAR) | 期間 | Features |
|---|---|---|---|
| Power Bi Pro | R3 199.00 | 年間 | Per-user Pro licence; sharing and collaboration |
| Power Bi Premium Per User (add-on) | R2 190.49 | 年間 | Adds Premium features to Pro (reseller pricing) |
| Power Bi Premium Per User (full) | R5 257.14 | 年間 | Standalone Premium Per User licence; advanced features |
| Power Bi Premium P2 (Capacity) | R192 561.27 | 月額 | Premium capacity (up to 16 v-cores), unlimited users |
| Power Bi Premium P3 (Capacity) | R4 379 857.14 | 月額 | Premium capacity (up to 32 v-cores), unlimited users |
| Power Bi Premium P4 (Capacity) | R8 760 809.51 | 月額 | Premium capacity (up to 64 v-cores), autoscale, unlimited users |
| Power Bi Premium (Academic P1/P2) | R37 727.02 to R75 491.78 | 月額 | Academic capacity instances, tiered performance |
Notes on pricing
Reseller prices often include VAT and local fees; official Microsoft pages may list USD prices converted at checkout.
For updated or custom quotes, consult your Microsoft reseller or admin portal prior to cancelling.
Your consumer rights in South Africa
Legal context
No specific South African statutory cooling-off period for digital services like Power Bi is cited in public Microsoft documentation.
Microsoft’s published policies typically apply unless local consumer law provides different rights.
Practical steps for South African users
- Review your purchase terms and invoice to check any reseller-specific refund/return clauses.
- If you believe local consumer law applies, gather proof of purchase and open a formal request with Microsoft or your reseller.
- Microsoft’s policies and broader consumer protection laws (e.g., Consumer Protection Act) may be relevant; specifics for digital subscriptions are not publicly detailed in Microsoft sources.
Customer experiences
Positive feedback
Users often praise Power Bi for strong visualisation tools and tight integration with the Microsoft ecosystem and Office 365.
It is commonly used for monthly reporting, dashboards, and versatile data integrations.
Negative feedback
Some users report a steep learning curve for advanced features like DAX and performance issues with large models or sharing in Teams.
There are reports of UI friction, freezing or slowness, and occasional problems following troubleshooting steps such as import errors.
Documentation checklist
Before you cancel
- Account email and sign-in credentials used to buy the subscription.
- Invoice or proof of purchase showing billing date and subscription ID.
- Note whether the purchase was via Microsoft account, Microsoft 365 admin, Apple App Store, or Google Play.
Admin-specific items
- If organisational, verify Global or Billing Administrator rights before attempting cancellation.
- Have a list of affected users and datasets to manage access and backups prior to cancelling capacity plans.
Common mistakes
Cancelling the wrong subscription
Users sometimes cancel a personal subscription while the organisation retains a separate licence, leading to unexpected access loss.
Verify the exact subscription and tenant before confirming cancellation.
Assuming immediate refunds
Many expect instant refunds; Microsoft typically treats purchases as final and refunds are exceptional or prorated within narrow windows.
Also, purchases via Apple/Google require contacting the store, not Microsoft.
Comparative recap
Quick comparison
The table below compares common cancellation routes and likely refund outcomes for quick reference.
| Method | Who must act | Refund likelihood | 期間 |
|---|---|---|---|
| Web / Microsoft Account | Subscriber | Generally non‑refundable; prorated/7‑day exceptions possible | 年間 |
| Microsoft 365 Admin Center (Organisational) | Global or Billing Admin | Generally non‑refundable; contact Microsoft for consideration | 年間 |
| Apple App Store | Subscriber via Apple | Refunds per Apple policy; request via Apple | 年間 |
| Google Play Store | Subscriber via Google Play | Refunds per Google Play policy; request via Google | 年間 |
Key takeaways
- Cancel via the same channel used to purchase.
- Organisational cancellations require admin privileges.
- Refunds are limited; act quickly if you believe you qualify for prorated credit or refund.
After cancelling
Immediate actions
- Export or back up reports, datasets and workspace content you still need before access changes.
- Inform team members of licence changes and update sharing permissions if needed.
Where to get help
- Microsoft cancellation troubleshooting: cancel subscription help.
- Notes on store-purchased subscriptions and cancellation responsibility: app store cancellation summary.
Address
Microsoft South Africa (corporate)
Primary contact office used for Power Bi service correspondence is located in Johannesburg.
Postal / physical address
3012 William Nicol Drive, Bryanston, Johannesburg, Gauteng, 2191, South Africa