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Cancel REMOTEPC
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I hereby notify you of my decision to terminate the contract relating to the Remotepc service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation RemotePC: Complete Guide
What is RemotePC
Overview
RemotePC is a subscription-based remote access service that lets you connect to and control computers over the internet. It offers features such as file transfer, remote printing and remote access for individuals and teams.
Common uses
Typical uses include remote work access, tech support, and accessing files or applications on a personal or office PC from another location. It is sold as a recurring subscription service.
How to cancel RemotePC
Cancel via the RemotePC website (web subscription)
- Log in to your RemotePC account on the website.
- Open the username menu at the top-right and select "My Account".
- Choose "Cancel my account" and confirm the cancellation in the pop-up.
- Cancellation from the web typically suspends the account immediately along with any associated users.
Cancel via App Store or Google Play (mobile subscriptions)
- If you purchased through Apple App Store or Google Play, you must cancel through your Apple or Google account subscription settings.
- RemotePC refers users to the respective store interfaces for managing and cancelling those subscriptions.
- For guidance on app-store cancellations, see a third-party summary: Cancel RemotePC (Postclic).
What happens when you cancel
Access and account status
When you cancel a web subscription, RemotePC typically suspends the account immediately and removes access for associated users. Ensure you have copies of any files you need before cancelling.
Renewals and billing
Cancellation should stop future renewals, but some users report billing problems after cancellation. Keep proof of cancellation and monitor your payment method for any unexpected charges.
Will I get a refund?
Official refund stance
RemotePC does not publicly state a guaranteed 14-day cooling-off or an automatic refund policy in its FAQs or terms, based on available summaries.
Exceptions and app-store purchases
- For purchases made via Apple or Google, refunds are governed by Apple’s or Google Play’s policies - not RemotePC’s.
- If you believe you are due a refund after cancelling a web subscription, you may need to request it from RemotePC and escalate to your bank or card issuer if support is unresponsive.
- See a third-party summary about refunds and cancellations: Cancel RemotePC (Postclic).
RemotePC plans and pricing
Pricing summary
No verified South African ZAR pricing for RemotePC was found in public sources for 2024/2025. Public pricing is displayed in USD on RemotePC pages.
How to get current pricing
- Check RemotePC at purchase time or consult local App Store / Google Play for ZAR prices.
- Contact RemotePC support for official local pricing or convert USD to ZAR with a currency converter.
| Plan | Price | Period |
|---|---|---|
| Contact for pricing | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Cooling-off and the Consumer Protection Act
South African consumer law provides certain protections, including cooling-off periods for specific agreements. The Consumer Protection Act may allow a limited period to cancel some contracts.
Practical steps if you need a refund or dispute
- If RemotePC does not explicitly offer a cooling-off guarantee, request a refund in writing and keep evidence of the request.
- For app-store purchases use Apple’s or Google Play’s refund processes. For web purchases, contact your card issuer to dispute charges if support is unhelpful.
Customer experiences
Positive feedback
- Some South African reviewers note RemotePC is affordable, easy to install and buy, and that support can be friendly and accessible (GetApp South Africa).
- A Capterra reviewer in South Africa described RemotePC as "fast and cheap" and good value for price (Capterra South Africa).
Negative feedback
- Some users report being billed after cancellation attempts and describe slow, form-based support with lengthy bank disputes (Trustpilot).
- Other complaints include unreliable connections, large repeated downloads on startup, and confusing cancellation steps.
Documentation checklist
Essential items to keep
- Account username/email and purchase receipts.
- Screenshot or PDF of the "Cancel my account" confirmation or cancellation email.
- Dates of cancellation attempts and any support ticket numbers or correspondence.
Additional recommended items
- Bank or card statements showing charges and refunds.
- Notes on who you spoke to and timestamps for calls or chats with support.
Common mistakes
Assuming cancellation is automatic
Some users assume cancelling in the app or uninstalling the software stops billing; this is not always true. Always cancel the subscription via the account or the app-store subscription settings.
Not keeping proof
Failing to keep proof of cancellation makes disputes harder. Save confirmations, receipts and screenshots immediately after you cancel.
Comparative recap
At-a-glance comparison
The table below summarises common strengths and weaknesses reported in available reviews and summaries.
| Feature | RemotePC | Typical expectations from alternatives |
|---|---|---|
| Affordability | Generally reported as cheap and good value by some users | Some competitors offer similar pricing tiers with local currency checkout |
| Support | Mixed reports - friendly at times, slow or form-based at others (Trustpilot) | Expect variable support quality; SLA and local support improve experience |
| Billing & refunds | No publicly stated guaranteed refund; app-store purchases follow store policies (Postclic) | Some rivals offer explicit money-back guarantees or trial periods |
After cancelling
Immediate checks
- Confirm you received in-account or email confirmation of cancellation.
- Monitor your bank/card for any further charges and save statements if issues occur.
Where to get help and read reviews
- Cancellation and refund summary (third-party): Postclic - Cancel RemotePC.
- User reviews and local feedback: GetApp South Africa, Capterra South Africa.
- General user complaints and billing reports: Trustpilot.
Address
Corporate address
IDrive Inc. RemotePC Division, 26115 Mureau Road, Suite A, Calabasas, CA 91302, United States.
Notes on contacting
For account-specific issues, contact RemotePC support from your account dashboard or via the support channels shown in your RemotePC account. Keep all documentation noted above ready when you contact them.