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Resume Now

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South Africa

Cancellation service #1 in South Africa

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Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Resume Now Cancel Subscription | Postclic
Resume Now
48 Road 165, Suite 6000
00968 Guaynabo Puerto Rico
support@resumenow.com
Cancellation of Resume Now contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Resume Now service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Resume Now
48 Road 165, Suite 6000
00968 Guaynabo , Puerto Rico
support@resumenow.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Resume Now: Easy Method

What is Resume Now

Service overview

Resume Now is an online subscription service that helps users build resumes and cover letters using templates, guided editing and AI suggestions.

The platform is subscription-based and offers weekly, monthly and yearly paid plans for premium features.

Who uses it

Individuals seeking a quick, template-driven resume or AI-assisted copy for job applications commonly use Resume Now.

It is sold through the website and associated app listings, with region-specific pricing shown in some app stores.

How to cancel Resume Now

Cancel online via your account

  • Sign in to your Resume Now account.
  • Go to "My Account" → "My Settings" and open the online cancel page.
  • Follow the prompts to cancel and keep a record of the cancellation confirmation number sent by email.

Cancel by contacting customer service

  • If you cannot cancel online, contact Resume Now customer service by phone, email or chat and request cancellation.
  • Ask for a cancellation confirmation number and save any email or chat transcript as proof.

What happens when you cancel

Billing and access

Cancellation generally stops future billing but may not immediately end access for paid subscriptions.

Access often continues until the end of the paid period; trial accounts may be ended immediately on cancellation.

Account and data

Your account, resumes and settings are typically retained unless you request deletion.

If you need data removed, request account deletion from customer service and confirm retention or removal policies.

Will I get a refund?

14-day trial refunds

If you cancel before the end of the 14-day trial a refund may be issued and is often fully guaranteed under the trial terms.

Make sure you cancel before the trial expiry and keep confirmation proof to support a refund request.

After the trial - what to expect

  • Refunds are generally not guaranteed once the trial has expired.
  • Rare exceptions may be considered (for example, proven non-use), but refunds after the trial are not assured.

Resume Now plans and pricing

Pricing summary

The following prices were reported from an app listing that corresponds to Resume Now; local billing and final prices may vary.

Contact Resume Now support if you need confirmation of the exact charge applied to your account.

Current reported plans

Plan Price (ZAR) Period Features
Pro Weekly - Intro Offer R99.99 Weekly Access premium features (unlimited AI suggestions, exclusive templates, advanced editing tools)
Pro Weekly Plan R99.99 Weekly Full weekly access to premium features
Pro Monthly Plan R149.99 Monthly Full monthly access to premium features
Pro Yearly Plan R499.99 Yearly Full annual access to premium features

Your consumer rights in South Africa

Cooling-off and the CPA

South African consumers are protected by the Consumer Protection Act (CPA), which grants rights including a cooling-off period in certain transactions.

In many cases a consumer can cancel within a short cooling-off window (commonly five business days) depending on the transaction type.

Protection against unfair practices

The CPA protects against misleading or deceptive practices and unfair contract terms, including undisclosed recurring billing.

If Resume Now enrolled you into recurring billing without clear consent, you may have grounds to demand a refund or lodge a complaint.

Customer experiences

Positive feedback

Many reviewers praise the easy-to-use builder, polished templates and helpful AI features that improved callbacks and resume quality.

Some users report responsive and polite customer service resolving initial concerns quickly.

Negative feedback

Common complaints include unexpected recurring subscriptions after perceived one-time purchases and difficulty obtaining refunds.

Several users report billing continuing after attempted cancellations and mixed experiences with customer support responsiveness.

For user reviews see Trustpilot.

Documentation checklist

What to gather before you cancel

  • Account email and username used to register with Resume Now.
  • Order number, invoice or subscription charge details from your bank or card statement.
  • Dates of trial start and any renewal charges you want disputed.

Proof to keep after cancelling

  • Cancellation confirmation number, email or chat transcript.
  • Screenshots of account settings showing cancellation and billing history.
  • Records of any customer service responses or refund approvals.

Common mistakes

Misunderstanding trial terms

Many users assume a small initial charge is a one-time fee and miss that it enrolls them into a recurring subscription.

Always read the trial terms and check whether the offer automatically converts to a paid subscription.

Not keeping cancellation proof

Users sometimes rely on verbal confirmations or forget to save emails and later cannot prove they cancelled.

Always request and save a written confirmation number or an email receipt when you cancel.

Comparative recap

Quick comparison

Aspect Resume Now What to watch for
Ease of cancel Online cancel page in My Account or via customer service Ensure you receive and save a confirmation number
Refund likelihood Trial refunds generally possible if cancelled within 14 days; after trial refunds not guaranteed Request proof and escalate promptly if charged after cancellation
Billing concerns Reported cases of unexpected recurring charges exist Check bank statements and dispute with your payment provider if needed

After cancelling

Immediate next steps

Save your cancellation confirmation and monitor your bank or card statements for further charges.

If you don’t receive an email confirmation, contact customer service to confirm cancellation and request written proof.

Where to get help and leave feedback

  • For a step-by-step cancellation explanation see this third-party guide: Postclic - Cancel Resume Now.
  • Share your experience or read other users at Trustpilot.
  • If you suspect an unfair practice in South Africa, consider lodging a complaint with the National Consumer Commission and your card issuer.

Address

Company address

Resume‑Now, City View Plaza II, 48 Road 165, Suite 6000, Guaynabo, PR 00968, Puerto Rico

Contact notes

Use the address above for formal notices or legal correspondence related to subscriptions and billing.

If you need region-specific contact details for support, request them from customer service after signing into your account.

FAQ

To cancel your Resume Now subscription online, sign in to your account, navigate to 'My Account' and then 'My Settings' to access the cancellation page. Follow the prompts and ensure you save the cancellation confirmation number sent to your email.

When you cancel your Resume Now subscription, future billing will stop, but you will typically retain access until the end of your current paid period. If you are on a trial account, access may end immediately upon cancellation.

Yes, if you cancel your Resume Now subscription before the end of the 14-day trial period, a refund is generally guaranteed. Make sure to keep proof of cancellation to support your refund request.

If you notice unexpected charges after cancelling your Resume Now subscription, check your bank statements for details and dispute the charges with your payment provider. It's also advisable to contact Resume Now customer service for clarification.

Yes, if you prefer not to cancel online, you can contact Resume Now customer service via phone, email, or chat to request cancellation. Be sure to ask for a cancellation confirmation number and keep any correspondence as proof.