Cancellation Scribd: Easy Method

What is Scribd

Overview

Scribd is a subscription service that provides access to a large library of eBooks, audiobooks, documents and articles. Members stream or download content for personal use via web, iOS, Android and other supported platforms.

Key characteristics

Scribd operates a recurring subscription model with billing handled by Scribd directly or by the app store used to subscribe (Apple or Google).

Content availability and community uploads vary; some users find rare or older titles, while others report mixed quality among uploaded documents.

How to cancel Scribd

Cancel via web (Scribd/Everand site)

• Go to Scribd.com and log into your account.
• Open Account or Your Account page and locate Subscription / Membership & Payment Details.
• Click "End My Subscription" or "Cancel Subscription" and follow on-screen confirmations.
• Your paid access continues until the end of the current billing period.

Cancel via mobile app stores

• iOS/macOS: Open the App Store or Settings → Apple ID → Subscriptions; find Scribd/Everand and tap Cancel Subscription. Apple handles billing.
• Google Play: Open the Google Play app or visit play.google.com → My Subscriptions → select Scribd/Everand → Manage → Cancel Subscription. Google handles billing.
• Important: Deleting the Scribd app does not cancel your subscription. You must cancel via the platform that billed you.

What happens when you cancel

Access after cancellation

If you cancel a paid subscription directly with Scribd, you keep paid access until the end of your current billing period.

If you cancel during a free trial, premium access typically ends immediately upon cancellation.

Renewals and account data

Automatic renewals stop once cancellation completes. Your account and profile remain unless you delete them separately.

Purchased items tied to third-party stores (Apple/Google) may follow those stores' terms for refunds and access after cancellation.

Will I get a refund?

Scribd refund rules

You must contact Scribd within 30 days of a charge to request a refund; Scribd does not refund charges older than 30 days.

• Refunds may be issued for technical issues, payment errors, suspected fraud, or defective content - but not for used service time.
• Refunds are issued to the same payment method only; Scribd does not provide cash or cheque refunds to external accounts.

App store purchases

If you subscribed through Apple, request refunds from Apple; Scribd cannot process App Store refunds.

If you subscribed through Google Play, request refunds via Google Play; Scribd can provide supporting data but cannot complete the refund itself.

For Scribd-managed charges, contact Scribd support within 30 days. Reference: Scribd refund policy.

Scribd plans and pricing

Standard plan summary

Local South African pricing is not always displayed by Scribd. The table below shows an approximate converted price based on Scribd's US listing.

Price note

Price is an approximate conversion of US$9.99 to ZAR (R180.29 approx.). Actual charges may vary due to currency conversion, bank fees, or local pricing.

Your consumer rights in South Africa

Cooling-off and direct marketing

Under South Africa's Consumer Protection Act, there is not always a general 14-day cooling-off right for digital subscriptions.

A cooling-off right may apply when the agreement resulted from direct marketing; otherwise it may not apply to online subscriptions.

Refund timelines and transparency

The Act requires suppliers to refund valid cancellations within 15 business days of receiving the notice where the law applies.

Suppliers must provide clear, understandable cancellation terms; ambiguous cancellation flows may breach the Act's transparency requirements.

Customer experiences

Positive feedback

Some users report strong value for finding rare or older titles and appreciate access to a wide range of documents and audiobooks.

These satisfied users highlight occasional finds not available elsewhere.

Negative feedback

Other users report problems with being charged after cancellation or difficulty obtaining refunds from Scribd or app stores.

Complaints also describe confusing cancellation flows and mixed experiences with customer support responsiveness.

Documentation checklist

Before you contact support

• Account email and username used for the subscription.
• Date and amount of the charge you want refunded.
• Method of subscription (Scribd web, Apple App Store, or Google Play).

What to provide for refund requests

• Screenshot or bank/statement entry showing the charge date and amount.
• Confirmation of cancellation (if already performed) or a note explaining the issue.
• Any correspondence with Scribd or the relevant app store.

Common mistakes

Assuming app deletion cancels subscription

Deleting the Scribd app does not cancel your subscription; billing continues until you cancel through Scribd, Apple, or Google Play.

Contacting the wrong party for refunds

Requesting a refund from Scribd for an App Store charge will delay resolution - Apple processes App Store refunds.

Similarly, Google Play purchases must be refunded through Google Play, not Scribd directly.

Comparative recap

How cancellations differ

After cancelling

Where to find official help

Use Scribd's official support pages for detailed cancellation and refund instructions.

• How to cancel your subscription (Scribd Help)
• Refunds policy (Scribd Help)
• Subscription terms (Scribd)

Next steps if issues persist

If you still see charges after cancellation, gather your documentation and contact Scribd support citing the charge date and method of subscription.

If the charge was via Apple or Google and you cannot resolve it through the store, contact the store's support and provide transaction details.

Address

Corporate address

Scribd, Inc., 460 Bryant Street, Suite 300, San Francisco, CA 94107-2594, USA.

Support reference

Use the official Scribd Help Center pages linked above for the fastest path to cancellation and refund instructions.