Cancellation Scribd: Easy Method

What is Scribd

Service overview

Scribd is a subscription-based digital library that offers eBooks, audiobooks, magazines and documents for reading and listening.

Users access content across devices under a monthly membership model managed either directly by Scribd or through app stores.

How members use Scribd

Members browse and stream or download titles while their subscription is active. Content availability varies by region and licensing.

Billing and customer support may differ depending on whether the subscription was started on Scribd’s website, Apple App Store or Google Play.

How to cancel Scribd

Cancel via Web (direct Scribd/Everand site)

• Log in to your Scribd or Everand account on the website.
• Go to "Subscription & Payment Details".
• Click "End My Subscription" or "Cancel Subscription", confirm the choice, and wait for a confirmation email.
• Your access continues until the end of the paid billing period.

Cancel via Apple App Store or Google Play

• Apple (iPhone/iPad/Mac): Open Apple ID > Subscriptions, select Scribd or Everand, then tap "Cancel Subscription". Scribd cannot cancel App Store subscriptions for you.
• Google Play (Android): Open the Google Play app > Payments & Subscriptions > Subscriptions or visit play.google.com > My Subscriptions, select Scribd and choose "Cancel". Google handles charges and renewals.
• After cancellation through an app store, access typically continues through the paid period already charged.

What happens when you cancel

Access after cancellation

Cancelling stops future renewals but does not immediately remove access unless specified by the store. You generally retain access until the end of your current paid billing period.

Billing and renewal

No further recurring charges will be made after cancellation takes effect. For App Store or Google Play purchases, those platforms control renewals and billing.

Account and data

Your account and saved items often remain until you delete the account. Deleting an account before cancelling a store-based subscription can cause complications with refunds or verification.

Will I get a refund?

Scribd web purchases (direct)

Scribd states that fees are generally non-refundable and non-creditable except at Scribd’s discretion as goodwill or in cases of defective content.

Refunds are not automatic; if granted, access usually continues through the paid period and refunds are processed to the original payment method.

30-day discretionary refund requests

• You may request a refund within 30 days of a charge for issues such as technical problems, fraud, payment errors or defective content.
• No partial refunds are typically issued for used subscription time; refunds are processed to the original payment method when approved.

App Store and Google Play purchases

• Apple App Store purchases: Scribd cannot issue refunds for purchases made through Apple; you must request a refund from Apple.
• Google Play purchases: Refunds for purchases made through Google Play must be requested through Google; Scribd may offer account credit if you wish to remain a subscriber.

Scribd plans and pricing

Displayed SGD plans

The table below lists the iOS in-app pricing items found in verified data. Features for each tier are not detailed in the App Store listing.

For exact plan features and the best available rate, check your Scribd account billing screen or contact Scribd support.

Pricing notes

The official base price is US$11.99/month and regional pricing can vary. App Store prices may reflect promotions or platform adjustments.

Confirm the exact price and features in your account billing page because in‑app tiers and promotions change over time.

Your consumer rights in Singapore

Statutory rights

Scribd’s refund policy states that its terms do not affect your statutory rights where applicable.

This means you may still have protections under Singapore consumer law despite Scribd’s stated policies.

Cooling-off and digital subscriptions

• Scribd’s terms do not provide an automatic 14‑day cooling-off right for digital subscriptions; refunds follow the platform or Scribd’s 30‑day discretionary policy.
• If you believe your statutory rights have been breached, consider seeking advice from local consumer bodies such as the Consumer Association of Singapore (CASE) or legal advisers for dispute options.

Customer experiences

Positive feedback

Many users praise Scribd for its broad content selection and value compared with other services like Audible.

Some reviewers specifically highlight the range of documents, audiobooks and reading material available.

Common negative feedback

• Frequent complaints relate to being charged after cancellation or difficulty obtaining refunds.
• Users report confusing cancellation workflows, blank pages, circular loops or long disputes when billing problems occur.

Documentation checklist

What to gather before you contact support

• Account email and username associated with Scribd.
• Date(s) of charge(s) and the amount billed (bank statement or receipt).
• Order or transaction ID if available, and the payment method used.

Proof of cancellation attempts

• Screenshot of your Subscription & Payment Details page showing cancellation status.
• Confirmation email of cancellation (if received) or screenshots of error messages when attempting to cancel.
• If subscribed through Apple or Google, take screenshots of your App Store/Google Play subscription page showing the Scribd entry and cancellation option.

Common mistakes

Cancelling on the wrong platform

A common error is attempting to cancel a subscription on Scribd’s website when the subscription was purchased through Apple or Google.

If you bought the subscription via the App Store or Google Play, you must cancel through that store, otherwise charges will continue.

Assuming refunds or immediate termination

Users sometimes expect an automatic refund or immediate loss of access after cancelling; Scribd’s policy generally maintains access until the billing period ends and refunds are discretionary.

Deleting your Scribd account before confirming cancellation can complicate verification for refunds or disputes.

Comparative recap

Quick comparison

The table below summarises cancellation and refund responsibilities by platform to help you choose the right route for action.

After cancelling

Immediate actions

• Keep the cancellation confirmation email or screenshots until your billing cycle ends and you verify no further charges occur.
• Remove saved payment methods if desired and monitor your bank or card statements for unexpected charges.

Helpful links and next steps

If you used iOS to subscribe, you can review the Scribd App Store page for app details and support options:

Scribd on the App Store (Singapore)

Address

Scribd corporate address

Scribd, Inc., 460 Bryant Street, Suite 300, San Francisco, CA 94107‑2594, USA.

Mailing for disputes

If you need to send written correspondence, use the corporate address above and include full account and transaction details to help with processing.