Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel SETMORE
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Setmore service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Setmore: Easy Method
What is Setmore
Overview
Setmore is a cloud-based appointment scheduling platform that helps small businesses and teams manage bookings, appointments, staff schedules and client reminders.
It provides web, iOS and Android apps plus integrations for calendars and website booking widgets.
Primary use cases
Typical users include salons, clinics, tutors and other service businesses that need online booking with reminders and basic payments.
Setmore offers both a free tier and paid subscriptions with additional features (see pricing section below).
How to cancel Setmore
Cancel via the Setmore website (web customers)
- Sign in to your Setmore account and go to Account Settings or Billing to cancel or downgrade your subscription.
- Alternatively, you can email Setmore support at help@setmore.com to request cancellation or downgrade.
- Cancellation or downgrade via the web is effective immediately; payments for the current billing period are non-refundable per Setmore’s terms. See terms.
Cancel on iOS (App Store purchases)
- Open the App Store on your iPhone or iPad, tap your profile, then Subscriptions, and cancel the Setmore subscription there.
- Cancelling in the App Store stops auto-renewal immediately; refunds are handled through Apple’s processes, not Setmore. Guidance on cancellation is available from third-party writeups. App Store cancellation notes.
Cancel on Android (Google Play purchases)
- Open the Google Play Store, tap Menu → Payments & subscriptions → Subscriptions, find Setmore and cancel.
- Google Play subscriptions usually remain active until the end of the current billing cycle; auto-renewal will stop. Refunds are handled by Google Play. See Setmore’s Android subscription page.
What happens when you cancel
Access and features
When you cancel or downgrade, your account access changes immediately according to the lower-tier feature set or free plan limitations.
Paid features tied to the subscription will stop applying from the cancellation time.
Billing and renewal
For web subscriptions, Setmore states cancellation is effective immediately and payments for the current billing period are non-refundable.
For App Store and Google Play purchases, auto-renewal is stopped by the store and the subscription may remain active until the end of the paid period per that store’s rules.
Data retention
Setmore’s terms cover account data; typically your bookings and client data remain in your account unless you delete it or request removal under Setmore’s policies.
If you need to export data before cancelling, do so from Account Settings or the relevant export tools in your dashboard.
Will I get a refund?
Web purchases (Setmore site)
- New users who upgrade to Pro via the web are eligible for a 30-day money-back guarantee if they downgrade and email help@setmore.com with the subject "trial period refund" within 30 days of signup. Refund policy.
- Refunds for eligible web claims are typically processed in 3 - 5 business days after approval.
After the 30-day window
- Outside the 30-day trial window, Setmore’s stated policy is that payments are generally non-refundable, though they may review exceptional requests case-by-case. See terms.
In-app (App Store and Google Play) purchases
- Refunds for purchases made through Apple or Google must be requested through the relevant store; Setmore cannot issue direct refunds for these purchases. More on refunds.
Setmore plans and pricing
Pricing availability
Official pricing tiers and exact rates vary by region and are listed on Setmore’s website and app stores.
Verified sources for regional, up-to-date pricing were not available in the provided references.
Contact for exact pricing
| Plan | 期間 | Price |
|---|---|---|
| Free / Paid tiers | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Cooling-off and distance sales
South African consumers generally have a cooling-off period for distance purchases under the Consumer Protection Act (CPA), often 7 - 10 days.
Setmore does not explicitly reference South Africa-specific rights in the verified materials, so local CPA protections may still apply but are not reflected in Setmore’s published terms.
How this affects refunds and store purchases
Setmore’s 30-day web refund policy is more generous than typical minimums, so act within that window if eligible.
For App Store and Google Play purchases, refund and enforcement typically go through Apple or Google, and Setmore points customers to those channels for in-app refunds.
Customer experiences
Positive feedback
- Many users praise Setmore’s intuitive interface and helpful onboarding and customer service. Trustpilot.
- Review platforms note high scores for ease of use and value, and that the free tier is easy to revert to. Capterra.
Negative feedback
- Some users report slower or unresponsive support channels and occasional issues with features like recurring appointments and SMS reminders. Capterra.
- Other complaints include glitches, syncing duplicates, and payment/deposit refund friction reported on review sites. GetApp South Africa.
Documentation checklist
Essential items to prepare before cancelling
- Account email and username used for the Setmore account.
- Subscription ID or billing reference (from invoices or account billing page).
- Proof of purchase or store receipt (Apple/Google receipts for in-app purchases).
Optional supporting evidence
- Screenshots of billing, charges or the subscription page showing the current plan.
- Copies of correspondence with Setmore support if you’ve already tried to resolve an issue.
Common mistakes
Missing the right cancellation channel
A common error is attempting to cancel an App Store or Google Play subscription via Setmore’s website instead of using the store’s subscription controls.
Remember that store purchases are governed by Apple/Google and must be cancelled through those platforms.
Not claiming within the trial window
For web upgrades, many users lose eligibility for the 30-day money-back guarantee by missing the 30-day window or not emailing with the correct subject line.
If you believe you qualify, downgrade and email help@setmore.com promptly with "trial period refund" as instructed in Setmore’s refund guidance.
Comparative recap
How Setmore compares at a glance
| Feature | Setmore (summary) |
|---|---|
| Ease of use | Widely rated as intuitive and user-friendly on multiple review sites. |
| Support & refunds | 30-day web refund for new Pro upgrades; app-store refunds handled by Apple/Google. Some users report mixed support experiences. |
| Mobile subscriptions | iOS and Android subscriptions are managed through App Store and Google Play respectively; cancellation and refund rules follow those stores. |
After cancelling
Next steps
- Export any client or booking data you need from your Setmore account before data is removed or access changes.
- Check your billing statements and keep receipts for any refund requests or disputes.
Helpful links
- Setmore Terms: https://www.setmore.com/terms
- Refund policy and 30-day trial info: https://support.setmore.com/en/articles/490947-pro-trial-period-and-refund-policy
- Android subscription guidance: https://www.setmore.com/android/subscription
- User reviews and community feedback: Trustpilot reviews, Capterra South Africa, GetApp South Africa
Address
EMEA office (listed)
Kemp House, 152 - 160 City Road, London, EC1V 2NX, UK.
Contact note
For cancellations or billing questions, use your account settings or email help@setmore.com. For App Store / Google Play purchases, manage subscriptions through those stores.