Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel STORYBOARD THAT
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Storyboard That service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Storyboard That: Easy Method
What is Storyboard That
Overview
Storyboard That is a web-based SaaS platform for creating storyboards, comics, and visual narratives for education and professional use.
It offers drag-and-drop templates, customizable characters, scenes, and text tools aimed at teachers, students, and content creators.
Primary uses
Common uses include classroom assignments, lesson planning, storytelling, and business storyboarding.
The service is primarily accessed via the Storyboard That website and billed on subscription plans for individuals, educators, and organisations.
How to cancel Storyboard That
Cancel on the website (recommended)
- Log into your Storyboard That account on the website.
- Go to Settings → Manage Subscription.
- Click “Cancel Subscription” (flow differs slightly for education, business, and individual accounts).
- Confirm by clicking “Cancel My Subscription.”
One-month subscriptions and timing
- Monthly subscriptions can be cancelled at any time before the month ends to avoid the next charge.
- Cancel before the renewal date if you do not want the next month billed.
App Store / Google Play subscriptions
- Storyboard That documentation addresses web-based cancellations; App Store and Google Play subscriptions are typically managed through those stores.
- If you subscribed via an app store, open the App Store or Google Play subscriptions settings to cancel there.
What happens when you cancel
Access after cancellation
After you cancel, your account remains active through the end of the current billing cycle.
You can continue to use the service until that date unless otherwise stated by support.
Account deletion vs subscription cancellation
Deleting your Storyboard That account does not automatically cancel a paid subscription.
You must cancel the subscription in the subscription settings to stop future billing.
Student and organisational data
Data retention and handling for student accounts or classroom licences can differ from individual accounts.
Check your organisation’s administrative settings or contact support for details on student data retention after cancellation.
Will I get a refund?
30-day money-back guarantee
Storyboard That offers a 30-day money-back guarantee for web purchases: if you are not happy they will refund you within 30 days.
This is the company’s published refund policy rather than a statutory statement.
Forgot to cancel or unused service
- If you forgot to cancel, Storyboard That will refund the last charge if requested within two weeks and you have not used the service.
- Requests for refunds are assessed according to the company’s stated policies and usage of the service.
Exceptions and other notes
There is no mention in their documentation of a statutory 14-day cooling-off right specific to South Africa; Storyboard That presents its own 30-day guarantee and two-week policy for unused service.
If you need a refund, contact Storyboard That support promptly and provide invoices and evidence of unused service where relevant.
Storyboard That plans and pricing
Pricing availability
Storyboard That does not publicly list pricing in South African Rand (ZAR) on official pages.
Published pricing is shown in U.S. dollars; no official ZAR conversions are provided.
Contact for exact pricing
For accurate South Africa-specific pricing, billing currency, or institutional quotes, contact Storyboard That sales/support directly.
If you need a local quote, request it from their sales channels on the website.
| Plan | Price / Note |
|---|---|
| Individual | Contact for pricing |
| Education | Contact for pricing |
| Business | Contact for pricing |
Your consumer rights in South Africa
Company policy vs statutory rights
Storyboard That advertises its own 30-day refund guarantee and a two-week unused-service refund option.
Their documentation does not include references to South African statutory consumer rights such as the Consumer Protection Act.
What this means for South African consumers
Consumers in South Africa will generally rely on Storyboard That’s published refund and cancellation policies unless local law provides additional protections.
If you believe local consumer law applies, consider contacting local consumer protection authorities or seeking advice before or after cancellation.
Practical steps if you have a dispute
- Save invoices, payment receipts, and cancellation confirmation emails.
- Contact Storyboard That support first; escalate with evidence if needed.
- Consider a chargeback through your payment provider if refund requests are denied and you have grounds.
Customer experiences
Positive feedback
Reviewers praise Storyboard That for ease of use, drag-and-drop functionality, and classroom utility.
Overall ratings on review platforms show generally favourable scores for usability and support.
Negative feedback
Some users report concerns about value for money in classroom settings and limited LMS integration.
Other feedback mentions an art style that some find simplistic or dated.
Where to read user reviews
For aggregated user reviews and ratings from South African reviewers, see the review listing below.
Storyboard That reviews on Capterra South Africa
Documentation checklist
Required items to request cancellation or refund
- Account email and username used to subscribe.
- Subscription invoice or payment receipt showing charge date and amount.
- Screenshot of subscription settings or cancellation confirmation (if already attempted).
Optional but helpful items
- Evidence of non-usage if claiming an unused-service refund (e.g., lack of logins or activity).
- Correspondence with support and any case/ticket numbers.
Common mistakes
Deleting account instead of cancelling
Users sometimes delete their account thinking this stops billing; deleting the account does not cancel subscriptions.
Always cancel the subscription through Settings → Manage Subscription before deleting an account.
Missing the refund window
Waiting too long to request a refund can forfeit the two-week unused-service refund or the 30-day money-back guarantee.
Submit refund requests promptly and include invoices and usage evidence as required.
Assuming app-store cancellations are handled on the website
If you subscribed via Apple or Google, cancellation must usually be done through those stores, not the Storyboard That web settings.
Check which platform processed your payment before following cancellation steps.
Comparative recap
Quick comparison
| Item | Web (Storyboard That site) | App Store / Google Play |
|---|---|---|
| Where to cancel | Settings → Manage Subscription → Cancel Subscription | Manage subscriptions in App Store or Google Play store |
| Refund policy | 30-day money-back guarantee; two-week refund for unused service (company policy) | Refunds subject to app store refund rules and Storyboard That policies |
| Account access after cancel | Access remains until end of current billing cycle | App-store cancellations generally stop renewal; access depends on billing cycle |
After cancelling
Confirm cancellation
Save the cancellation confirmation email or screenshot from your account settings for your records.
If you do not receive confirmation, log in and check Manage Subscription or contact support.
Requesting a refund
If you believe you qualify for a refund, contact Storyboard That support and provide invoices and usage evidence.
Act quickly for two-week unused-service claims or the 30-day guarantee window.
Further reading and user feedback
Read user reviews and experiences to understand common support outcomes and practical tips.
Storyboard That reviews on Capterra South Africa
Address
Physical office
Storyboard That (Clever Prototypes, LLC DBA Storyboard That)
75 2nd Avenue, Suite 140, Needham, MA 02094, USA
Postal and representative notes
Cancellation mailing addresses such as a P.O. Box or regional representative may be listed in the company privacy or legal pages; check your account documentation for the most current contact details.
If you need an address for formal correspondence, include your account details and copies of invoices to speed processing.