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Cancel SUPERSUMMARY
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Supersummary service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Supersummary: Easy Method
What is Supersummary
Overview
Supersummary is a subscription service that provides detailed study guides, teaching guides, book briefs and related study materials for a wide range of books and texts.
The service is used by students, teachers and book-club leaders to quickly grasp key themes, characters and structure without reading full texts.
Who it’s for
It suits users who want concise, trustworthy summaries and teaching resources for literature and non-fiction works.
Access is subscription-based and available via web and mobile app stores.
How to cancel Supersummary
Web (direct subscription) - step-by-step
- Log in to your Supersummary account on the website.
- Hover over your initials in the top-right and open Account, then look for the “Cancel Subscription” button.
- Scroll down on the Account page if the button is not immediately visible, and follow on-screen prompts to confirm cancellation.
- Alternatively, email support@supersummary.com requesting cancellation and include your account email and subscription details.
App Store & Google Play
- Apple App Store: Manage your subscriptions via your Apple ID in the App Store and cancel there; Apple handles billing and refunds.
- Google Play: Open the Google Play app → Profile → Subscriptions → select Supersummary → Cancel; Google handles billing and refunds.
- Purchases made through an app store must be cancelled and refunded through that store - Supersummary cannot directly cancel store‑billed subscriptions for you.
What happens when you cancel
Access and renewal
Cancelling a subscription prevents future automatic renewals but does not usually remove access immediately.
Access typically continues until the end of your current billing term unless a Money‑Back Guarantee refund is granted and access is ended earlier.
Account data and content
Your account and downloaded materials remain subject to Supersummary’s data and retention policies.
Contact support if you need specific data removed or have questions about retained content.
Will I get a refund?
Money‑Back Guarantee (web direct subscriptions)
First‑time subscribers who bought directly on the web may be eligible for a 7‑day Money‑Back Guarantee.
Conditions: must request within 7 days, have downloaded no more than two Study Guides, and have no prior refunds or subscriptions.
Other refund situations
If you cancel outside the guarantee window or do not meet its conditions, fees are generally non‑refundable and access continues until term end.
App Store and Google Play refunds are handled by Apple or Google under their own refund policies; contact the store for those requests.
Supersummary plans and pricing
Plan summary
Pricing is listed in USD for web plans; regional app store pricing may convert to local currency at purchase time.
Supersummary does not list South African Rand prices directly on the web subscription page.
Price table
| Plan | Price (USD) | 期間 | Features |
|---|---|---|---|
| Essentials (monthly) | USD 9.95 | Monthly | Unlimited Study Guides, Teaching Guides, Book Briefs |
| Essentials (annual) | USD 36/year | Annual | Same content, effectively USD 3/month |
| Plus (monthly) | USD 16.65 | Monthly | Essentials + audio narration, PDFs, app access, interactive tools |
| Plus (annual) | USD 60/year | Annual | Same content, effectively USD 5/month |
Your consumer rights in South Africa
Cooling‑off and the CPA
South Africa’s Consumer Protection Act (CPA) provides a 7‑day “cooling‑off” right for certain direct marketing transactions.
It is not always clear whether an online subscription qualifies automatically; eligibility can depend on how the sale was made.
Practical steps for South African consumers
- Check whether the purchase was direct on the website or made via an app store (different rules apply).
- If in doubt, contact support@supersummary.com and state you are relying on the CPA cooling‑off right; keep copies of communications.
- For app‑store purchases, contact Apple or Google for refund inquiries under their processes.
Customer experiences
Positive feedback
Many users praise the quality of summaries and usefulness for study groups or teaching preparation.
Some reviewers report timely and helpful customer service resolving issues quickly.
Negative feedback
Common complaints include difficulty logging in, trouble completing cancellations online, and challenges obtaining refunds.
Several users report seeing a “confirming” page or lack of live‑person support when attempting to cancel.
Documentation checklist
What to gather before you cancel
- Account email and username used to subscribe.
- Order receipt, billing statement or transaction ID showing the charge.
- Date of purchase or renewal and the payment method used.
What to include in support requests
- Clear subject line (e.g., “Cancel subscription and refund request”).
- Statement of requested action, eligibility notes (e.g., within 7‑day guarantee), and attached receipts.
Common mistakes
Not cancelling through the correct channel
Example: attempting to cancel a subscription purchased via Apple or Google from the Supersummary website - this will not stop store billing.
Always cancel through the platform where the purchase was made.
Assuming cancellation equals refund
Example: cancelling mid‑term but expecting an automatic pro‑rated refund - Supersummary typically ends renewal only and does not refund unless the Money‑Back Guarantee applies.
If you want a refund, explicitly request one and state the reason and eligibility.
Comparative recap
Quick comparison
The table below compares core plans and common cancellation/refund differences at a glance.
How to read the table
Use the “Key differences” column to spot which plan includes audio and app access, and whether refunds are handled by Supersummary or an app store.
| Plan | Price (USD) | 期間 | Key differences |
|---|---|---|---|
| Essentials (monthly) | USD 9.95 | Monthly | Core text content; billed by Supersummary or app store depending on purchase method |
| Essentials (annual) | USD 36/year | Annual | Lower effective monthly cost; same content as Essentials monthly |
| Plus (monthly) | USD 16.65 | Monthly | Adds audio, PDFs and app features; refunds via store if purchased there |
| Plus (annual) | USD 60/year | Annual | Best value for Plus features; billed annually |
After cancelling
Immediate next steps
Save confirmation emails and billing receipts showing cancellation and any refund decisions.
Check that automatic renewal is turned off in the platform you used to subscribe.
If you need help
- Email Supersummary support at support@supersummary.com with your account and purchase details.
- For App Store or Google Play purchases, request refunds through Apple or Google Play support channels.
- If you believe your consumer rights in South Africa apply, keep all communication records and refer to the CPA when discussing with support.
Address
Company correspondence
Supersummary’s mailing address (for correspondence) is listed as:
548 Market St. #76678, San Francisco, California 94104, United States
Support contact
For account, cancellation or refund requests, email support@supersummary.com and include your account email and transaction details.