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I hereby notify you of my decision to terminate the contract relating to the Tc2000 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tc2000: Easy Method
What is Tc2000
Overview
Tc2000 is subscription software for stock charting, scanning and technical analysis aimed at traders and investors. It provides desktop and web apps, real-time data feeds, customizable charts and screening tools.
Key uses
Typical uses include building watchlists, running visual and rule-based scans, and using charting tools for trade planning. Tc2000 is delivered as a paid subscription with optional data packages.
How to cancel Tc2000
Cancel via Web or Desktop
- Log in at TC2000.com or open the desktop app.
- Go to "My Services" or "My Software Subscriptions".
- Uncheck the service or data feed you want to stop, continue to checkout, and select "Place your order" to confirm cancellation.
- See the official step-by-step guide: How to cancel a TC2000 subscription.
Cancel by phone or mail
- By phone: Call 1 800 776 4940 (option 1) and request cancellation; confirm your account details during the call.
- By mail: Send a signed cancellation request via registered/postal mail to TC2000 Software Company, P.O. Box 1139, Wilmington, NC 28402, USA. Keep tracking and proof of delivery.
What happens when you cancel
Access after cancellation
When you cancel via web, phone or mail, service typically continues until the end of the paid billing period. You retain access through that date.
Renewals and data feeds
Auto-renewal is stopped for the canceled services; any specific data feeds you remove will cease to update after the current billing cycle ends.
Will I get a refund?
Standard refund policy
Tc2000 offers a 30-day money-back guarantee for new users (or accounts inactive ≥1 year), with limits such as one per household/year. For details see the terms of use.
Prepaid plans and trials
- Unused paid months on prepaid plans are refundable if you cancel mid-term; promotional bonus months are generally forfeited.
- Free trials can be cancelled at any time without charge and are limited to new users or accounts inactive ≥1 year.
Official terms: TC2000 Terms of Use.
Tc2000 plans and pricing
Pricing availability
No verified pricing in South African Rand (ZAR) was found in the official sources for 2024/2025. Public pricing is listed in USD on Tc2000's site.
How to get current pricing
Contact Tc2000 through the website or support channels for the latest pricing and currency options before subscribing.
| Plan | 期間 | Price |
|---|---|---|
| Standard / Data packages | 月額 / 年間 | Contact for pricing |
Your consumer rights in South Africa
Statutory protections
South African consumer law may provide cooling-off or electronic transaction protections depending on how the subscription was sold and billed.
Practical steps
- Keep records of purchase, cancellation requests and any correspondence.
- If unsure, contact local consumer protection authorities for guidance on electronic subscriptions and refunds under South African law.
Customer experiences
Positive feedback
Users commonly praise Tc2000 for fast charting, powerful scanning (EasyScan), customizable charts and responsive support.
Negative feedback
Frequent complaints include occasional service outages, login issues, mobile app limitations versus desktop, and confusion around prepaid bonus months or cancellation timing.
Documentation checklist
Before you cancel
- Account email and username used to subscribe.
- Order number or receipt (if available).
- Payment method details and billing cycle date.
When cancelling by mail or phone
- Signed cancellation letter for postal requests and proof of posting/tracking.
- Call reference number and time for phone cancellations; keep a screenshot or copy of web cancellation confirmation.
Common mistakes
Waiting until renewal
Example: Waiting until after the renewal date can convert a cancellation request into a request for a refund rather than stopping the upcoming charge.
Using the wrong channel
Example: Assuming cancelling the mobile app removes a subscription - if you subscribed via the website, you must cancel via the website or contact Tc2000 support.
Comparative recap
Quick comparison
The table below summarizes cancellation ease, refund policy and main support routes for Tc2000 versus common expectations for SaaS trading platforms.
| Feature | Tc2000 | 期間 |
|---|---|---|
| Cancellation channels | Web, Phone (1 800 776 4940), Mail (P.O. Box) | 月額 / 年間 |
| Refund window | 30-day money-back guarantee (new users) | 月額 / 年間 |
| Support responsiveness | Generally responsive; users report timely replies | 月額 / 年間 |
After cancelling
Confirmations to expect
Expect an on-screen confirmation or email when you cancel online, and keep any phone reference numbers when cancelling by phone.
Useful links
- Official cancellation guide: How to cancel a TC2000 subscription
- Terms and refund details: TC2000 Terms of Use
Address
Mailing address for cancellations
TC2000 Software Company
P.O. Box 1139, Wilmington, NC 28402, USA.
Headquarters and support
Headquarters: 6250 Shiloh Road Suite 30, Alpharetta, Georgia 30005, United States.
Phone (US): 1 800 776 4940 (option 1) for cancellation requests and support.