Cancellation Total Adblock: Easy Method

What is Total Adblock

Product overview

Total Adblock is a subscription-based ad-blocking service that removes intrusive ads, pop-ups and trackers to improve privacy and browsing speed.

It is designed for multiple devices and integrates with related security products from the same provider.

Main benefits

Typical benefits include fewer interruptions while browsing, faster page loads and reduced tracking by advertisers.

Subscriptions are managed online or via app stores depending on how you purchased the service.

How to cancel Total Adblock

Web (direct purchase)

• Log in to your online portal on the Total Adblock account page.
• Go to My Subscriptions, select the subscription and choose Cancel Subscription (one-click).
• Identity verification may be required (2FA via email or first six digits of the payment method).

App store purchases

• Apple App Store: Open iOS Settings → [your name] → Subscriptions → Total Adblock → Cancel Subscription.
• Google Play Store: Open Google Play Store app → profile icon → Payments & subscriptions → Subscriptions → Total Adblock → Cancel Subscription.

What happens when you cancel

Access and billing

Cancelling auto-renewal via the portal stops future charges while access usually continues until the end of the current billing period.

However, if you request a refund and terminate the subscription immediately, access may end straightaway.

Data and account

Your account record and settings are normally retained so you can resubscribe later unless you request full account deletion.

Deletion policies vary; contact support if you need account or personal data removed.

Will I get a refund?

Refund windows

• Annual or bi‑annual plans: refund requests must be submitted within 30 days of purchase or renewal and require termination.
• Monthly or quarterly plans (including add‑ons): refund requests must be submitted within 14 days of purchase or renewal and require termination.

Processing and exceptions

• Canceling auto‑renewal alone does not trigger a refund; you must fully terminate the subscription to request a refund.
• Most refunds are processed within 24 - 48 hours after approval but can take up to 10 working days depending on the payment provider.
• Purchases made through Apple or Google must follow the respective store refund procedures and policies.

Total Adblock plans and pricing

Pricing summary

No official South African ZAR pricing for Total Adblock (TotalAV / Total Security Ltd) was found for the product in verified records.

If you purchased via an app store, check the store’s subscription details for the exact price you were charged.

Contact for pricing

Your consumer rights in South Africa

Overview of protections

South African consumer law under the Consumer Protection Act requires fair and transparent terms and may provide cooling‑off protections in some circumstances.

Recurring unauthorized charges or failure to provide clear cancellation instructions can be considered unfair or deceptive practices.

Enforcement and remedies

• If you experience billing or cancellation issues, you may request a chargeback through your payment provider or bank.
• You can lodge a complaint with the National Consumer Commission for further enforcement under the Consumer Protection Act.

Customer experiences

Positive feedback

Many users report easy setup, effective ad blocking, faster browsing and improved device performance when the product works as intended.

Some reviewers praise the “set‑it‑and‑forget‑it” experience when paired with related security tools.

Complaints and negative feedback

There are recurring reports of billing and cancellation difficulties, such as auto‑renewal continuing after cancellation and problems obtaining refunds.

Some customers report poor customer support, unexpected charges, or difficulty using refund links or account recovery tools.

Documentation checklist

Must-have documents

• Proof of purchase or order confirmation showing date and amount charged.
• Account email address and any 2FA emails used for identity verification.
• Screenshots of subscription pages and cancellation attempts (dates and times).

Optional supporting documents

• Bank or card statements highlighting the charge in question.
• Correspondence with support or app store refund requests.
• Any marketing or renewal reminder emails you received or did not receive.

Common mistakes

Relying only on auto-renewal cancellation

Many users assume disabling auto‑renewal triggers a refund; it generally only stops future charges and does not qualify as termination for refund purposes.

To request a refund, follow the provider’s termination process and submit the refund request within the applicable window.

Forgetting the purchase channel

Purchases made through Apple or Google must be cancelled and refunded through those stores; cancelling on the vendor portal alone may not stop store billing.

Also, failing to complete identity verification or not keeping proof of purchase can delay or prevent refunds.

Comparative recap

At a glance

This table compares cancellation routes, typical refund windows and practical notes for each purchase channel.

Use it to decide where to start when you need to cancel or request a refund.

Which to choose

If you bought directly, start with the web portal. If you bought via an app store, start with that store’s subscription settings.

After cancelling

What to check immediately

• Confirm cancellation confirmation email or on‑screen confirmation and save proof.
• Verify your next billing date is removed or note the date access will end.

If problems persist

• Contact the payment provider or bank to request a chargeback if an unauthorized charge continues.
• Escalate unresolved complaints to the National Consumer Commission or seek alternative dispute resolution if necessary.

Address

Corporate address

Total Security Ltd (trading as Total Adblock) - Registered office:

16‑18 Barnes Wallis Road, Segensworth, Fareham, Hampshire, PO15 5TT, United Kingdom

How to use this address

Use the registered address for formal communications or when submitting written complaints that require a postal address.

For subscription, support or refund requests, use the in‑product support channels or the account portal before sending postal correspondence.