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Cancellation service #1 in Singapore
Total Adblock is a subscription-based software service that blocks ads and trackers to improve browsing speed and privacy.
It runs as an app or browser/OS extension and offers configurable filtering and subscription plans.
Users commonly report ad-blocking, tracker blocking, and configurable rules for different sites and apps.
Service is provided on a recurring-subscription basis with web and store-based purchase options.
If you disable auto‑renewal, your paid access generally continues until the end of the current billing term.
If you request immediate termination, access may end right away depending on the chosen option and terms.
Cancelling does not automatically create a refund; you must actively request a refund within the applicable window.
Your account details and settings may be retained per the provider’s privacy policy; review the terms for data handling.
Pricing and plan details can change; always check the official Total Adblock site or your app store listing for current rates.
Do not rely on third-party summaries when deciding about purchases or cancellations.
Compare the plan name and billing cycle (monthly, quarterly, annual) shown in your account or store receipt when checking eligibility for refunds.
Keep screenshots or receipts that show the exact plan and purchase date for any refund request.
In Singapore you can pursue consumer redress if you suspect unfair practices. Keep records and try direct resolution first with the seller.
If that fails, you may contact the Consumers Association of Singapore (CASE) or consider adjudication routes such as the small-claims process.
If you see continued or unauthorized charges, contact your bank or card issuer promptly to discuss dispute or chargeback options.
Keep all correspondence, receipts, and timestamps to support a dispute with your payment provider or CASE.
Many users praise the product’s effectiveness at blocking ads and improving browsing speed, describing cleaner, distraction‑free browsing.
Some reviews say installation and use are straightforward and that the product “works as expected.” See user reviews: Trustpilot reviews.
There are multiple reports of difficulties when cancelling, persistent or unexpected renewals, and frustration with refund processes.
Discussions and complaints have appeared on community forums; readers report mixed experiences with billing persistence after cancellation attempts: Reddit discussion.
Many users assume turning off auto‑renewal equals a refund - this is incorrect for Total Adblock’s refund policy.
You must explicitly request termination and a refund within the applicable window to be eligible.
If you purchased through Apple or Google, cancelling on the Total Adblock website may not stop store billing - use the store subscription settings instead.
Delaying a refund request beyond the 14‑ or 30‑day windows commonly disqualifies eligibility under the provider’s stated policy.
| Feature | Web (Total Adblock portal) | Apple App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Log into Online Portal → My Subscriptions → Cancel Subscription | iPhone Settings → your name → Subscriptions → Cancel | Google Play → profile → Payments & subscriptions → Cancel |
| Refund window | 30 days (annual/bi‑annual); 14 days (monthly/quarterly/add‑ons) | Subject to Apple refund policy (request via Apple) | Subject to Google Play refund policy (request via Google) |
| Refund process | Request termination + refund; processed typically 24 - 48 hrs, up to 10 working days | Handled by Apple; follow App Store procedures | Handled by Google Play; follow Google procedures |
| Typical issues | Need explicit refund request; auto‑renewal off ≠ refund | Must use Apple to request refund; store subscriptions managed by Apple | Must use Google to request refund; store subscriptions managed by Google |
Save all cancellation confirmations, refund request copies, and receipts in one place for easy reference.
If charges continue, contact your payment provider immediately and prepare documentation for a dispute.
Total Adblock, Barnes Wallis Road 16-18, Fareham, PO15 5TT, United Kingdom.
No local Singapore address was located in publicly available sources; use the online portal or app‑store channels for support and billing inquiries.
If you need local assistance, preserve all records and consider escalating to your bank or CASE if direct resolution fails.
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Written by Nurul Yeo
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.