Cancellation Trackerbot: Easy Method

What is Trackerbot

Overview

Trackerbot is a subscription-based SaaS tool for tracking and converting online tracking numbers and integrating seller and email accounts for monitoring deliveries.

It operates as a paid service with account-based access and tiered plans for different usage levels.

Primary uses

Typical uses include converting Amazon tracking numbers, connecting seller accounts and Gmail accounts, and bulk tracking conversions.

Trackerbot is managed through user accounts and standard subscription billing systems.

How to cancel Trackerbot

Cancel via Trackerbot website (credit/debit card)

• Log in to your Trackerbot account at the website you use to manage your subscription.
• Open account settings or subscription/billing settings and look for a "Cancel subscription" or "Manage plan" option.
• Follow on-screen prompts to confirm cancellation; retain screenshots or confirmation text for your records.

Cancel via PayPal or App Stores

• If you subscribed with PayPal, cancel the recurring payment inside your PayPal account (Trackerbot cannot cancel PayPal subscriptions for you).
• If you subscribed through iOS App Store or Google Play, cancel directly through those platforms (this is standard practice for app store subscriptions).
• If you need assistance deleting your account after cancellation, email [email protected] for account deletion (see privacy policy).

What happens when you cancel

Access and billing

Your subscription remains active until the end of the current billing period after cancellation.

No partial credits are provided for unused time during that billing period.

Account and data

To request full account deletion (including associated data), you must email [email protected].

Trackerbot states accounts and associated data will be deleted within 24 - 48 hours after such a request.

Will I get a refund?

Standard refund policy

Trackerbot’s policy states that no refunds or partial credits are provided for unused time after cancelling your subscription.

Bonus conversion credits are explicitly non-refundable.

Exceptions and timing

• Refund requests (full or partial) are considered only if submitted within 3 days of payment and only if no Trackerbot features were used (no tracking uploads/conversions, no messages sent, no account connections).
• If you used any features, Trackerbot’s policy indicates refunds will not be provided.

Source: Trackerbot privacy policy.

Trackerbot plans and pricing

Subscription plans

Notes on pricing

Official pricing is listed in USD on Trackerbot; the ZAR figures above are approximate conversions at ~1 USD = 18 ZAR and may vary with exchange rates.

Check your account’s billing page for the exact currency and amount charged by Trackerbot.

Your consumer rights in South Africa

Key rights under SA law

South African consumers have rights to fair, transparent contract terms under the Consumer Protection Act (CPA).

This can include rights around cooling-off or unfair contract terms for digital services, depending on the circumstances.

When policies and law differ

• Trackerbot’s stated refund window and "no refund for unused time" clauses are narrow and may not align fully with statutory rights under the CPA.
• If you believe Trackerbot’s terms conflict with South African law, consider contacting your local consumer protection authority or seeking legal advice.

Customer experiences

Reported problems

At least one Trustpilot reviewer reported difficulty finding the "Cancel plan" option and ongoing charges, describing the support experience as poor.

Such reports can indicate challenges customers have had cancelling or obtaining refunds.

Absence of verified positive reviews

No clear verified positive reviews for Trackerbot in South Africa were identified during the source search.

Always check multiple sources and keep transaction records when subscribing to avoid disputes.

See the Trustpilot example: Trustpilot review.

Documentation checklist

What to gather before cancelling

• Account email and username used with Trackerbot.
• Payment method details (PayPal, card, App Store account) and transaction receipts.
• Subscription confirmation or invoice showing billing period and amount.

Evidence for disputes

• Screenshots of your account settings showing cancellation status or lack of a visible cancel button.
• Email correspondence with support, and timestamps of any charges you dispute.

Common mistakes

Not cancelling the correct service

A common error is cancelling via Trackerbot’s website while the subscription is billed through PayPal or an app store.

Always verify the original payment source and cancel there if required.

Missing proof or deadlines

Another mistake is waiting past the short refund window or not saving evidence of non-use when requesting a refund.

Submit refund requests within 3 days and keep records showing you did not use features if you intend to claim a refund.

Comparative recap

Plan comparison

Quick takeaway

Choose the plan that matches your monthly tracking volume and account connections to avoid overpaying for unused capacity.

Confirm currency and billing source before subscribing to simplify cancellation if needed.

After cancelling

What to check immediately

• Confirm cancellation confirmation in your Trackerbot account or via email.
• Monitor your payment method for any unexpected future charges.

Helpful links

Trackerbot privacy policy and account deletion details: https://www.trackerbot.me/privacy-policy

App-store cancellation guidance (general reference): Slideshare: Cancelling app subscriptions

Example customer review reporting issues: Trustpilot: app.trackerbot.me

Address

Headquarters

Trackerbot (company information inferred) - Sofia, Grad Sofiya, Bulgaria.

No detailed street address confirmed in the provided sources; refer to official Trackerbot pages for updates.

Support contact

To request account deletion or support, email: [email protected].

Account deletion requests sent to that email are stated to be processed within 24 - 48 hours per Trackerbot’s privacy policy.