Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel TRENDSPIDER
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Trendspider service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation TrendSpider: Easy Method
What is TrendSpider
Overview
TrendSpider is a subscription-based SaaS platform for automated technical analysis, advanced charting, and market scanning. It provides tools such as backtesting, automated bots, and AI features to help traders analyse markets.
Who uses it
Its users range from active traders to professional analysts who need automated scanning and testing tools. The platform integrates charting, alerts, and automation into a single workflow.
How to cancel TrendSpider
Cancel directly via web (recommended)
- Log in to your TrendSpider account.
- Go to Account & Settings → Plan tab.
- Click "Cancel Auto‑Renewal" to disable future automatic renewals.
- Expect an e‑mail confirmation after disabling auto‑renewal.
Cancel via support channels
- Email: hello@trendspider.com - send cancellation request and account details.
- Phone: call (833) 587‑13637 (Mon - Fri 9 am - 5 pm CT) to speak with support.
- In‑app live chat: open the app and choose "Talk to a human" to request cancellation.
Cancel via app stores
- TrendSpider has no explicit documentation for App Store / Google Play cancellations.
- If you subscribed through Apple or Google, use the respective store’s subscription management to cancel.
What happens when you cancel
Access after cancellation
When you cancel auto‑renewal, you will typically retain access for the remainder of your paid billing period. Services generally continue until the subscription period ends.
Renewal and billing
Canceling auto‑renewal prevents future charges but does not automatically issue refunds. For refunds, see the refund rules below.
Data and account retention
Your account data and settings are usually retained while your subscription remains active. If you stop using the service, check account settings or contact support about data retention policies.
Will I get a refund?
General refund policy
TrendSpider does not provide a general 14‑day automatic refund right. Trial extensions (up to 28 days) exist, but trial fees are non‑refundable.
72‑hour refund window
- Renewal or pre‑paid fees may be refunded only if requested within 72 hours of the charge and after cancellation.
- If you miss the 72‑hour window, TrendSpider’s stated policy is that no refund will be provided.
Exceptions and trial fees
Trial fees are explicitly non‑refundable under TrendSpider’s policy. Always confirm the nature of a charge (trial vs. paid renewal) before requesting a refund.
TrendSpider plans and pricing
Pricing availability
Exact TrendSpider pricing in South African Rands (ZAR) for 2024/2025 is not publicly available from verified sources.
How to get current pricing
Contact TrendSpider support or check your account to view current plan pricing and billing currency for your region.
| Plan | Details | 期間 |
|---|---|---|
| Contact for pricing | Exact local pricing (ZAR) not available; contact support from your account for current rates. | N/A |
Your consumer rights in South Africa
Relevant law
South African consumer protection statutes, such as the Consumer Protection Act, can provide cooling‑off rights or protections for digital purchases in some circumstances.
Potential conflicts with vendor policy
TrendSpider’s time‑limited refund policy (72 hours) may conflict with local statutory rights. Local law can sometimes override a vendor’s stated policy.
Purchases via app stores
If you purchased via Apple App Store or Google Play, those platforms have their own refund mechanisms which may apply independently of TrendSpider’s policy.
Customer experiences
Positive feedback
- Users praise responsive customer support and named staff who assist with renewals, cancellations, discounts, and training.
- Many users highlight powerful tools: AI features like Sidekick, automated bots, scanning, backtesting, and charting.
Negative feedback
- Some users report a steep learning curve and a complex UI compared with other platforms.
- There are complaints from users who missed the 72‑hour refund window and did not receive refunds, or received partial refunds.
Takeaway
Support quality is commonly praised, but the refund policy and usability can be points of frustration for some users.
Documentation checklist
What to prepare before contacting support
- Account email and username used for TrendSpider.
- Proof of payment or billing receipt showing charge date and amount.
- Subscription platform (Web, Apple App Store, Google Play).
Supporting evidence to include
- Screenshots of billing statement, subscription page, and the Account & Settings → Plan tab.
- Date/time of renewal charge to check the 72‑hour refund window.
- Any confirmation emails or chat transcripts with support.
Common mistakes
Missing the refund window
A frequent mistake is assuming refunds are available beyond the 72‑hour window. If the charge is older than 72 hours, refunds are typically denied.
Incorrect cancellation method
Some users cancel via the app store but forget to disable auto‑renewal in their TrendSpider web account (or vice versa). Ensure you cancel through the correct platform.
Poor documentation
Not saving receipts, timestamps, or chat transcripts makes refund requests harder to support. Always keep evidence when disputing a charge.
Comparative recap
Quick method comparison
The table below summarises cancellation methods, ease, and the relevant refund timeframe.
How to choose
Use the web Account & Settings method for the most direct control. Use app store cancellation if your subscription was purchased through Apple or Google.
| Method | Ease / Notes | 期間 |
|---|---|---|
| Web (Account & Settings → Plan) | Recommended; disables auto‑renewal and provides email confirmation. | Cancel anytime; refunds only within 72 hours |
| Email / Phone / Live Chat | Good for assistance, discounts, or when you need human confirmation. | Cancel anytime; refunds only within 72 hours |
| App Store / Google Play | Use the store’s subscription manager if purchased through the store; TrendSpider may not control refunds. | Follow store refund policies |
After cancelling
What to check immediately
- Confirm you received an e‑mail confirmation of the cancellation or auto‑renewal being disabled.
- Verify your bank or card statement for any unexpected charges within 72 hours of renewal.
Next steps if you need a refund
- If within 72 hours, contact hello@trendspider.com immediately and include payment proof and cancellation confirmation.
- If purchased via an app store, open a refund request with Apple or Google using their respective support processes.
Address
Main correspondence
TrendSpider
2028 E. Ben White Blvd. #240-2010
Location
Austin, Texas 78741