Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel VIBLO
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Viblo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Viblo: Easy Method
What is Viblo AI
Overview
Viblo AI is a subscription-based SaaS platform for AI-driven content creation and collaboration. It helps users generate, edit and optimize media such as videos, voiceovers and images using AI tools.
The platform is offered as a paid subscription with tiered plans and immediate digital access on purchase.
Core features
Key features include AI video generation, export time allowances, voiceover minutes and AI image generation. Different plans offer different monthly and annual quotas.
Viblo AI maintains an online help and refund page that explains cancellation and refund rules.
How to cancel Viblo AI
Cancel via account dashboard
- Sign in to your Viblo AI account and open your account or subscription dashboard.
- Locate the subscription or billing section and select the cancel option to stop future renewals.
- Follow on‑screen prompts to confirm cancellation; keep a screenshot or confirmation message for your records.
Cancel by email
- Send a written cancellation request to support@viblo.ai from the email address on file.
- Include your account name, registered email, plan name and the reason for cancellation.
- Retain a copy of the sent email and any reply; Viblo requires written requests for refund/charge disputes.
What happens when you cancel
Access and usage
Cancellation is effective immediately. You may lose access to subscription features and quotas as soon as the cancellation is processed.
If you cancel mid‑billing period, already processed charges are not returned under the standard policy.
Renewal and billing
Auto‑renewal will stop for future billing cycles once cancellation is confirmed. No further recurring charges should occur after cancellation.
Any charges already processed before cancellation remain final unless an exceptional refund is approved in writing.
Data and account retention
Your account data and any content you created may remain on Viblo AI according to their data retention practices; export important content before cancelling.
If you plan to return, check Viblo AI’s account reactivation terms in your dashboard or support documentation.
Will I get a refund?
Standard refund policy
Viblo AI states that charges already processed are non‑refundable, including after a free trial when access was delivered.
Cancellation is effective immediately but does not automatically trigger a refund for charges already taken.
Exceptional refund cases
- Refunds are only considered in exceptional cases, such as duplicate billing or technical issues preventing access.
- You must request consideration in writing within 7 days of the charge and provide supporting evidence.
- Dissatisfaction with results or expectations does not qualify for a refund under the stated policy.
For the official text see the Viblo AI policy: Viblo AI Refund & Cancellation Policy.
Viblo AI plans and pricing
Pricing table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Starter | US$19.00 | Monthly | 50 AI videos/month, 40 min export, 30 min voiceover, 100 AI images |
| Pro | US$39.00 | Monthly | 150 AI videos/month, 2 hr export, 120 min voiceover, 300 AI images |
| Premium | US$59.00 | Monthly | 250 AI videos/month, 3 hr export, 180 min voiceover, 500 AI images, unlimited AI script generation |
| Starter Annual | US$114.00 | Annual | Same quotas as Starter monthly |
| Pro Annual | US$234.00 | Annual | Same quotas as Pro monthly |
| Premium Annual | US$354.00 | Annual | Same quotas as Premium monthly |
Pricing notes
Viblo AI lists prices in USD. No official South African Rand (ZAR) prices were found.
Your local cost will depend on the current USD/ZAR exchange rate and any card or bank conversion fees.
Where to confirm price
Always confirm current pricing and promotions in your account or on Viblo AI’s site before purchasing.
Refer to the official refund and billing policy for answers about charges: Viblo AI Refund & Cancellation Policy.
Your consumer rights in South Africa
Cooling‑off and digital content
The Consumer Protection Act (CPA) provides a 7 working‑day cooling‑off for some direct marketing sales, but digital content rules differ.
If immediate access to digital content is provided, the cooling‑off right may be nullified once the service is delivered.
Unfair terms and misleading representations
South African consumer protections still guard against unfair contract terms and misleading advertising.
If a free trial is advertised but not functional, or cancellation is deceptive, statutory remedies may apply despite the supplier’s stated no‑refund policy.
What you can do locally
- Document misleading claims, malfunctioning trial features or deceptive cancellation flows.
- You may seek advice from a consumer protection office or a legal advisor if you believe the CPA has been breached.
Customer experiences
Positive feedback
Some users have reported good customer service, including responsive assistance from senior staff on individual occasions.
One positive review highlighted helpful support from a co‑founder on the platform’s review page.
Reported issues
Multiple reviews report problems such as non‑functional downloads, failed text‑to‑speech, non‑working 'fix' options and slow or no support responses.
There are also complaints claiming misleading free trials, unexpected auto‑renewal charges and cancellation difficulties.
See example reviews on Trustpilot: app.viblo.ai reviews and viblo.ai reviews.
Documentation checklist
Required account details
- Registered account email and username.
- Subscription plan name and billing date.
- Payment method and transaction ID for disputed charges.
Evidence to include for refunds or disputes
- Screenshots of errors, non‑working features or failed downloads.
- Copies of communications with support and timestamps.
- Bank or card statements showing the exact charge and date.
Common mistakes
Not requesting cancellation in writing
Relying only on verbal chat or assuming a button press completed cancellation can lead to disputes.
Always email support@viblo.ai and keep a copy of the cancellation request and any confirmation.
Expecting refunds for dissatisfaction
Assuming dissatisfaction is enough for a refund is a frequent error; Viblo AI limits refunds to exceptional cases and technical failures.
File written evidence within 7 days of a qualifying charge to preserve your chance for consideration.
Comparative recap
Quick comparison table
| Plan | Price (USD) | Period | Key limits |
|---|---|---|---|
| Starter | US$19.00 | Monthly | 50 videos, 40 min export, 30 min voiceover |
| Pro | US$39.00 | Monthly | 150 videos, 2 hr export, 120 min voiceover |
| Premium | US$59.00 | Monthly | 250 videos, 3 hr export, 180 min voiceover, unlimited scripts |
Which to choose
Starter suits light users testing AI content workflows. Pro and Premium are aimed at higher volume creators and teams.
Consider export time and voiceover minutes as practical limits for your use case when choosing a plan.
After cancelling
Keep records
Save cancellation confirmations, email threads and screenshots of billing statements for at least several months after cancellation.
These records support any dispute or exceptional refund requests.
Reactivating or alternatives
If you wish to return, check reactivation options in your account area or contact support for plan changes.
For policy details and to submit written requests, refer to the official policy page: Viblo AI Refund & Cancellation Policy.
Address
Registered office
AP Consulting Pty Ltd
2/66 Victor Crescent, Narre Warren, Victoria, Australia
Contact
Support email: support@viblo.ai (use for written cancellation and refund requests).
Policy reference: Viblo AI Refund & Cancellation Policy.