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Vidiq

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Vidiq Subscription | Postclic
Vidiq
548 Market Street, #70172
94104 San Francisco United States
support@vidiq.com
Cancellation of Vidiq contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Vidiq service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Vidiq
548 Market Street, #70172
94104 San Francisco , United States
support@vidiq.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Vidiq: Easy Method

What is Vidiq

Overview

VidIQ is a SaaS tool designed to help YouTube creators grow their channels through analytics, keyword research, tag suggestions and competitor insights.

It connects to your YouTube account and surfaces optimization opportunities, trending topics, and performance metrics to guide video strategy.

Primary uses

Creators use VidIQ to improve discoverability, plan content, and measure channel growth with actionable analytics.

It is commonly used for keyword research, tag management, thumbnail testing, and tracking competitors or trends.

How to cancel Vidiq

From the web account (recommended)

  • Sign in to your VidIQ account on the VidIQ website with the account that holds the subscription.
  • Open your account or billing settings and locate the active subscription section.
  • Choose the option to cancel or turn off auto‑renewal and confirm when prompted.

If you subscribed via a third party

  • If you subscribed through a platform (for example, mobile app stores), cancel via that store’s subscription management.
  • Check the billing method used on your account page to confirm whether VidIQ or a third party processes payments.
  • After cancelling with the third party, verify your VidIQ account shows the subscription as cancelled.

What happens when you cancel

Access to features

After cancellation, you typically retain access to paid features until the end of the current billing period.

Once the billing period ends, your account will revert to the free plan and paid tools will no longer be available.

Data and account status

Your channel data and account remain intact after cancellation; analytics and tracking settings usually persist on the free tier.

If you later re-subscribe, previously stored settings and some history may be available, depending on VidIQ’s data retention policies.

Will I get a refund?

Standard refund policy

Refund eligibility depends on VidIQ’s billing terms and the place of purchase (direct vs third party). Many SaaS providers do not offer refunds for partial billing periods.

Requests typically require review and approval by VidIQ’s billing team or the platform used for purchase.

Common exceptions

  • If you were billed in error or charged multiple times, you should contact billing support for a refund review.
  • If you purchased via an app store, refund policies and processes are governed by that store and must be requested through their support channels.

Vidiq plans and pricing

Pricing overview

Accurate, region-specific pricing can change frequently and may vary by payment method or promotions.

If current pricing is not available here, contact VidIQ sales or check your account billing page for up-to-date rates.

Contact for pricing

Plan 期間 Price
Free 月額 / 年間 Contact for pricing
Pro 月額 / 年間 Contact for pricing
Boost / Business 月額 / 年間 Contact for pricing

Your consumer rights in South Africa

Main protections

South African consumer law requires that goods and services be provided with reasonable care and skill and in accordance with advertised terms.

Consumers are protected against unfair, misleading or fraudulent business practices under the Consumer Protection Act (CPA).

Subscriptions and cancellations

  • You have the right to clear information about recurring charges before you subscribe.
  • Unfair contract terms that prevent reasonable cancellation or refunds may be contested under the CPA.
  • If you believe your rights were breached, you can seek redress through the National Consumer Commission or small claims routes.

Customer experiences

Positive reports

Many users report improved channel performance after using VidIQ for keyword research and competitor tracking.

Creators often cite time savings from automated tag suggestions and simplified analytics dashboards.

Common criticisms

Some users note pricing changes, feature limits on lower tiers, or a learning curve when first using the tool.

Others point to support wait times or confusion when subscriptions are billed through third parties.

Documentation checklist

Before you cancel

  • Account email and login method used to subscribe.
  • Billing receipts or invoices showing recent charges.
  • Subscription start date and next renewal date.

If you need support or a refund

  • Screenshots of billing entries or duplicate charges.
  • Order reference numbers or transaction IDs from your payment provider.
  • Any correspondence with support about the issue.

Common mistakes

Missing the right account

People often try to cancel using the wrong email or account, leaving the active subscription intact.

Always confirm you are logged into the account that was used to subscribe before making changes.

Ignoring third‑party billing

If you subscribed through an app store or reseller, cancelling on VidIQ’s site may not stop future charges.

Check the payment method and cancel via the platform that actually billed you to avoid continued billing.

Comparative recap

Feature comparison

Plan 期間 Core features Price
Free 月額 / 年間 Basic analytics, limited keyword tools, browser extension Contact for pricing
Pro 月額 / 年間 Expanded keyword research, advanced analytics, higher quotas Contact for pricing
Boost / Business 月額 / 年間 Priority support, team features, full feature set for growth Contact for pricing

After cancelling

Verify cancellation

Check your account billing page to confirm the subscription status changes to cancelled or expired.

Monitor your payment method for any unintended charges after the expected termination date.

Next steps and alternatives

  • Consider downgrading to a free account to retain access to basic tools and historical data.
  • If you need refunds or billing help, contact VidIQ support via your account support options or the platform used for purchase.
  • Evaluate alternative tools or manual workflows if you are leaving due to price or feature fit.

Address

Primary corporate address

548 Market Street, #70172, San Francisco, CA 94104, United States.

Using the address for formal correspondence

Use the corporate address for formal cancellation letters or escalation by postal mail where required by your payment provider or dispute process.

Include your account details and a clear statement of request when sending formal correspondence to speed review.

FAQ

To cancel your Vidiq subscription from the web, sign in to your account, go to your billing settings, locate the active subscription section, and choose the option to cancel or turn off auto-renewal. Keep proof of your cancellation request.

If you subscribed via a third party, you must cancel through that platform's subscription management. Check your billing method on your account page to confirm if Vidiq or a third party processes payments and keep proof of your cancellation.

After cancellation, you will typically retain access to paid features until the end of the current billing period. Once that period ends, your account will revert to the free plan, and paid tools will no longer be available.

Your channel data and account will remain intact after cancellation, and analytics will persist on the free tier. If you re-subscribe later, some previously stored settings and history may be available, depending on VidIQ's data retention policies.

Refund eligibility depends on VidIQ's billing terms and the place of purchase. Many providers do not offer refunds for partial billing periods, so check your contract for specific terms and keep proof of your cancellation request.