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Cancel VIDNOZ
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I hereby notify you of my decision to terminate the contract relating to the Vidnoz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vidnoz: Easy Method
What is Vidnoz
Overview
Vidnoz is a cloud-based SaaS platform for quickly creating videos using templates, editing tools, and features such as text-to-speech and voice cloning.
The service targets creators and businesses who want fast, template-driven video production without complex editing software.
Main features
Vidnoz includes templated video creation, automated text-to-speech, and paid options for voice cloning and extra video minutes.
Subscriptions and one-time packs cover different monthly or annual minute allowances and feature access.
How to cancel Vidnoz
Cancel via Vidnoz website (if subscribed directly)
- Log in to your Vidnoz account using the email associated with the subscription.
- Go to Account or Subscription settings and find the active plan.
- Select "Cancel subscription" or "Manage subscription" and confirm cancellation following on-screen prompts.
Cancel via Apple App Store (if purchased on iOS)
- Open the App Store on your iPhone or iPad, tap your profile, then Subscriptions.
- Find Vidnoz in your subscriptions list and tap to manage.
- Choose "Cancel Subscription" and confirm; follow Apple’s on-screen steps to stop auto-renewal.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access to paid features for the remainder of the paid billing period.
Access may end immediately for some one-time purchases or trial accounts depending on terms.
Renewals and billing
Auto-renewal is stopped on cancellation, so you will not be billed at the next renewal date if cancellation succeeded.
Confirm cancellation by checking your account status or the receipts sent to your registered email.
Will I get a refund?
General refund policy
Refunds for digital subscriptions are not guaranteed and often depend on how the purchase was made (direct vs App Store) and the vendor’s terms.
Vidnoz may offer refunds in exceptional cases such as technical faults or duplicate charges, subject to their support review.
Exceptions and third-party purchases
- If purchased through Apple App Store, refund requests are handled by Apple; use Apple’s refund process.
- If purchased directly from Vidnoz, contact Vidnoz support with receipts and account details to request evaluation for a refund.
Vidnoz plans and pricing
Pricing overview
The following ZAR prices were found via the Apple App Store listing for South Africa. These are the only South African prices available from official listings at the time of writing.
Contact your purchase channel (App Store or Vidnoz) for the most current local prices or promotions.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Clone Voice Subscription | R199.99 | 月額 | Voice cloning enablement |
| Extra 5 minutes pack | R199.99 | 一回 | Extra 5 minutes video generation |
| Extra 10 minutes pack | R399.99 | 一回 | Extra 10 minutes video generation |
| Monthly 10 minutes subscription | R399.99 | 月額 | 10 minutes video time/month |
| Monthly 15 minutes subscription | R599.99 | 月額 | 15 minutes video time/month |
| Yearly 10 minutes subscription | R2,499.99 | 年間 | 10 minutes video time/year |
| Yearly subscription (unspecified minutes) | R5,999.99 | 年間 | Full yearly subscription |
Your consumer rights in South Africa
Key legal protections
South African consumers are protected by the Consumer Protection Act (CPA), which requires fair, honest business practices and clear terms for goods and services.
The CPA covers issues like misleading advertising, defective goods, and fair value for paid services, including digital offerings.
Practical steps for disputes
- If you believe your rights were breached, gather receipts, correspondence, and screenshots showing the issue.
- Contact the seller first (Vidnoz or the App Store). If unresolved, consider lodging a complaint with the National Consumer Commission or seek consumer legal advice.
Customer experiences
Positive reports
Many users praise Vidnoz for fast template-based video creation and convenient text-to-speech features that speed production.
Paid voice cloning and minute packs are often cited as useful add-ons for frequent creators.
Common criticisms
Some users report confusion over billing channels (direct vs App Store) and where to request refunds or manage subscriptions.
Others request clearer documentation on minute usage and post-cancellation access timelines.
Documentation checklist
What to have ready before cancelling
- Account email and username used with Vidnoz.
- Subscription ID or order number (App Store receipt if purchased on iOS).
- Date of purchase, last charged amount, and payment method details.
Supporting evidence for refunds or disputes
- Receipts, screenshots of billing statements, and correspondence with support.
- Clear description of the issue and the remedy you seek (refund, partial credit, access restoration).
Common mistakes
Not checking where you purchased
Many consumers assume all cancellations happen on Vidnoz’s website, but iOS purchases must be managed through the Apple App Store.
Check your purchase receipt to confirm whether the charge came from Apple or directly from Vidnoz.
Failing to keep receipts and confirmation
Not saving the purchase receipt or cancellation confirmation makes disputing charges harder with support or your bank.
Always save emails or screenshots showing purchase date, amount, and cancellation confirmation.
Comparative recap
At-a-glance comparison
| Option | Typical method | Refund chance | Access after cancel | 期間 |
|---|---|---|---|---|
| Monthly subscriptions (10 / 15 min) | Manage via Vidnoz account or App Store | Low to medium (case-by-case) | Access until period ends | 月額 |
| Clone Voice Subscription | Manage via Vidnoz account or App Store | Low to medium (case-by-case) | Access until period ends | 月額 |
| Yearly subscriptions | Manage via Vidnoz account or App Store | Low to medium (case-by-case) | Access until period ends | 年間 |
| One-time minute packs (5 / 10 min) | Direct account purchase or App Store | Usually no refund unless faulty | Typically immediate consumption; no further access expected | 一回 |
After cancelling
Confirm cancellation
Check your account status and look for email confirmation showing that auto-renewal was stopped.
If you purchased via App Store, check your Apple Subscriptions page for confirmation.
Next steps and support
- If you need a refund, contact support with receipts and a clear explanation of the issue.
- If problems persist, consider contacting your payment provider or seeking advice from South African consumer bodies.
Address
Vidnoz office
20/F, Leighton Centre, 77 Leighton Road, Causeway Bay, Hong Kong
This address is the location listed in Vidnoz contact information for international offices.
Contact tips
When contacting support about cancellations, include your account email, purchase receipts, and a clear request to cancel and, if applicable, request refund consideration.
Keep responses and confirmation emails for your records in case you need to escalate a dispute.