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Vsco

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Vsco Membership Cancel | Postclic
Vsco
1500 Broadway, Suite 300
94612 Oakland United States
support@vsco.co
Cancellation of Vsco contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Vsco service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Vsco
1500 Broadway, Suite 300
94612 Oakland , United States
support@vsco.co
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Vsco: Easy Method

What is Vsco

Overview

VSCO is a photo and video editing app that offers filters, advanced editing tools, and a subscription membership for additional presets and features.

The app is available on iOS, Android and the web, with membership billed through the platform used to subscribe.

Membership model

VSCO membership unlocks extra filters, tools and editing options that are not included in the free app version.

Subscriptions are managed and billed by the store (Apple, Google Play) or by Stripe for web purchases.

How to cancel Vsco

Cancel on iOS / App Store

  • Open Settings on your iPhone or iPad and tap your name → Subscriptions, or open the App Store and tap your profile → Subscriptions.
  • Find the VSCO subscription and tap Cancel. VSCO cannot cancel App Store subscriptions for you; deleting the app or your account does not stop billing.
  • See VSCO’s guidance: VSCO - Cancel on Apple.

Cancel on Android / Google Play

  • Open the Google Play Store app, tap your profile → Payments & subscriptions → Subscriptions.
  • Select VSCO and tap Cancel subscription. VSCO cannot cancel Google Play subscriptions on your behalf.
  • Refer to VSCO’s help page for details: VSCO - Cancel on Google Play.

Cancel on Web (Stripe)

  • Log in at vsco.co, go to Account → Manage Billing and follow the link to the Stripe portal to cancel your subscription.
  • VSCO does not process Stripe cancellations directly; cancel through the billing portal linked from your account.
  • Official instructions: VSCO - Manage Billing (Stripe).

What happens when you cancel

Access after cancellation

Your subscription typically remains active until the end of the current billing period even after you cancel.

You will keep access to paid features until that expiry date; features stop when the subscription period ends.

Renewals and data

Auto-renewal is stopped once you cancel via the store or Stripe portal; you will not be charged at the next renewal date.

Your VSCO account and any content you created generally remain unless you delete the account separately.

Will I get a refund?

VSCO refund policy

VSCO does not issue refunds directly. Refunds must be requested from the original platform that billed you (Apple, Google, Samsung, or Stripe).

VSCO’s support pages confirm that refunds are handled by the purchase provider and not by VSCO staff.

Exceptions and time windows

  • Google Play may refund purchases if a request is made within 48 hours of purchase.
  • No standard 14‑day cooling‑off refund is specified by VSCO; cancel free trials before they end to avoid charges.
  • For more detail see: VSCO - Refunds and cancellations.

Vsco plans and pricing

Available plans

Prices below were taken from the South African App Store data captured approximately three months ago.

Actual in‑app pricing can change; check your App Store or VSCO account for current charges.

Plan Price 期間 Features
Monthly Plus R129.99 月額 Plus membership via In‑App Purchase
Yearly Plus R599.99 年間 Plus membership, billed yearly
Yearly Pro R1,199.99 年間 Pro membership, billed yearly

Your consumer rights in South Africa

General guidance

VSCO’s own terms do not promise discretionary refunds beyond what the billing platform offers.

As a South African consumer, local laws such as the Consumer Protection Act may apply, but coverage for digital subscriptions can vary.

Recommended actions for South African users

  • Request refunds and manage cancellations through the platform that processed your payment (Apple, Google Play, or Stripe).
  • Cancel within platform trial windows (e.g., Google Play’s ~48‑hour refund window) and before free trials expire to avoid charges.
  • Keep receipts and transaction records to support any dispute or refund request under local law.

Customer experiences

Positive feedback

Many users praise VSCO’s high‑quality filters and creative-focused editing tools, including batch editing and copy edits.

These strengths are often cited by photographers and creators who value the app’s aesthetics.

Negative feedback

Common complaints include unexpected automatic charges after free trials and difficulty obtaining refunds.

Users also report billing problems, limited customer support responsiveness, lost access to previously purchased items, and occasional technical issues in the app.

Documentation checklist

What to gather before contacting a platform or bank

  • Purchase receipt or invoice showing date, amount and transaction ID.
  • Account email used for VSCO and the platform (Apple ID or Google account).
  • Screenshot of subscription details in the App Store, Google Play, or VSCO account billing page.
  • Any support ticket numbers, correspondence or dates of attempted cancellations.

Why this helps

  • Platforms and banks will often ask for transaction evidence to consider refunds or disputes.
  • Having precise dates and screenshots speeds resolution and supports your case under local consumer protections.

Common mistakes

Deleting the app instead of cancelling

Removing the VSCO app does not cancel your subscription; the store continues to bill until you cancel in the App Store, Google Play, or Stripe.

Always confirm cancellation via the platform’s subscriptions or billing settings to stop renewal.

Contacting VSCO instead of the billing platform

Users often expect VSCO to cancel or refund charges - VSCO directs billing and refund requests to the original payment provider.

For refunds or billing corrections, raise the request with Apple, Google Play, or Stripe first and keep records of those requests.

Comparative recap

Quick comparison

Platform How to cancel Refund policy 期間
Apple (iOS / App Store) Cancel via Settings → Subscriptions or App Store → Subscriptions Refunds handled by Apple per Apple’s policies N/A
Google Play (Android) Cancel via Play Store → Subscriptions Google may refund within ~48 hours; otherwise handled by Google N/A
Web (Stripe) Log in at vsco.co → Account → Manage Billing → Stripe portal Stripe/merchant refund rules apply; VSCO does not directly issue refunds N/A

Takeaway

Cancel through the store that billed you and request refunds from that provider; VSCO acts as the service provider but not the biller for most subscriptions.

After cancelling

Verify cancellation

  • Check your App Store or Google Play Subscriptions screen for a cancellation confirmation and the end date.
  • On web subscriptions, confirm cancellation in the Stripe billing portal linked from your VSCO account.

Helpful links

Address

Corporate address

Visual Supply Company (VSCO)

1500 Broadway, Suite 300, Oakland, CA 94612, United States

Notes about correspondence

VSCO’s billing and cancellation is handled through the platforms listed above; mailing this address will not cancel an app subscription.

Use the platform subscription settings or the VSCO account billing portal for cancellations and refund requests.

FAQ

To cancel your Vsco membership on iOS, open Settings on your iPhone, tap your name, then Subscriptions. Find Vsco and tap Cancel. Remember to keep proof of cancellation.

Yes, you can cancel your Vsco membership after the free trial ends. Ensure you cancel before the trial period concludes to avoid being charged.

After canceling your Vsco subscription, you will retain access to paid features until the end of the current billing period. Make sure to keep proof of cancellation.

To cancel your Vsco membership subscribed via the web, log in to vsco.co, go to Account, then Manage Billing, and follow the link to the Stripe portal to cancel. Keep a record of your cancellation.

Refunds for Vsco subscriptions are not issued directly by Vsco. You must request a refund from the platform you used to subscribe, such as Apple or Google. Always keep proof of your cancellation.