Cancellation Funimation: Easy Method

What is Funimation

Overview

Funimation was a subscription streaming service focused on anime, offering dubbed and subbed shows and movies.

The service was merged into Crunchyroll on April 2, 2024; legacy Funimation accounts and billing may still require specific handling.

Status in South Africa

Funimation no longer operates as a standalone service in South Africa after the merger to Crunchyroll.

Post-merger access and pricing for South African users are now handled under the Crunchyroll service and billing system.

How to cancel Funimation

If you subscribed via Apple (iOS)

• Open the iPhone Settings or the App Store app and go to your Apple ID subscriptions.
• Find the Funimation/Crunchyroll subscription and tap Cancel Subscription; you cannot cancel a Store subscription via the Funimation/Crunchyroll website.
• See a third-party guide for details: PostClic: how to cancel.

If you subscribed via Google Play (Android) or directly on the web

• Google Play: Open Google Play Store → Menu → Subscriptions, select the subscription and cancel there.
• Direct web subscribers (legacy Funimation migrated to Crunchyroll): sign in to your account and go to Account → Billing/Subscription to cancel, or contact Crunchyroll Support if billing remains on Funimation.
• Guides summarising multiple routes are available: TechNadu: cancellation guide.

What happens when you cancel

Access and renewal

Cancelling stops future renewals at the end of your current billing period in most cases.

You typically retain access until the end of the paid period; the service does not usually cut access immediately.

Account data and billing

Your account and viewing history generally remain accessible unless you delete the account explicitly.

If billing continues after cancellation, gather evidence and contact support or your payment provider to escalate.

Will I get a refund?

Standard refund policy

• Funimation/Crunchyroll generally do not provide pro‑rata refunds for unused time when you cancel mid‑cycle.
• Cancellation typically prevents renewal only; it does not automatically trigger a partial refund.

Exceptions and third‑party billing

• After the April 2024 migration, some annual prepaid subscribers were able to request refunds; these were handled case‑by‑case via support.
• If you paid through Apple, Google Play or PayPal you must request refunds through those platforms and follow their policies.
• See further reading on common refund outcomes: PostClic: cancellation & refunds.

Funimation plans and pricing

Current pricing status

Funimation no longer publishes standalone pricing in South Africa; services moved to Crunchyroll after the merger.

Below are representative Crunchyroll prices that apply post‑merger for South African users, where available.

Pricing table

Your consumer rights in South Africa

Key rights under local law

South African consumer protection requires clear, accessible terms for cancellations and refunds for digital subscriptions.

If terms are not clear or a provider fails to honour cancellations, this may be treated as an unfair business practice.

Remedies and escalation

• Contact the provider first and keep evidence (receipts, screenshots, support ticket IDs).
• If unresolved, lodge a complaint with the National Consumer Commission (NCC) or escalate via your bank/payment provider for chargebacks.

Customer experiences

Positive feedback

Some users appreciated the anime library depth and reasonable cost after migration, particularly on certain devices.

Positive remarks often focus on content availability rather than account or billing processes.

Negative feedback

• Many reviews report app performance issues, buffering and difficulty cancelling subscriptions.
• Trustpilot shows a large proportion of 1‑star reviews citing billing problems and unresponsive customer service: Trustpilot: Funimation reviews.

Documentation checklist

What to collect before you contact support

• Account email and username used for the subscription.
• Payment receipts, subscription confirmation emails and the payment method used.
• Screenshots of subscription status, billing entries and any error messages.

Where to find supporting documents

• App store receipts (Apple/Google) in your purchase history.
• Bank or card statements showing the recurring charge.
• Account billing page screenshots from the Funimation/Crunchyroll account area.

Common mistakes

Cancelling in the wrong place

Users often try to cancel via the Funimation/Crunchyroll website when the subscription was billed through Apple or Google.

Always cancel via the original billing platform (Apple ID, Google Play, PayPal, or the website where you subscribed).

Assuming refunds are automatic

Many assume cancelling mid‑cycle yields a pro‑rata refund; standard policy is no automatic pro‑rata refunds.

If you think you qualify for a refund (e.g., migration anomalies), raise a support ticket with evidence promptly.

Comparative recap

Quick comparison

Takeaway

Funimation users in South Africa should treat billing and cancellations according to the original payment channel and expect most refunds to be exceptional rather than automatic.

Keep documentation and escalate to consumer protection or your bank if problems persist.

After cancelling

Immediate next steps

• Save confirmation or take screenshots showing the subscription is cancelled and the end date of service.
• Monitor your payment method for further charges and keep statements for evidence if needed.

Where to get help and further reading

• Practical cancellation guides: PostClic: cancel Funimation.
• Technical walkthroughs and refund notes: TechNadu: how to cancel.
• User reviews and common complaints: Trustpilot: reviews.
• Migration and help summaries: NewVisionTheatres: cancellation notes.

Address

Corporate address

Funimation (legacy corporate address): 444 Bush Street, San Francisco, CA 94108, USA.

Support contact

For legacy Funimation billing issues now handled by Crunchyroll, contact Crunchyroll Support via your account or the help channels presented after signing in.

For step‑by‑step cancellation references see: PostClic: cancellation guide.