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Cancellation service #1 in South Africa
Shahid is a subscription-based streaming service offering Arabic and international films, series, and live TV. It provides on-demand viewing and a VIP tier with additional exclusive content.
Shahid VIP typically adds ad-free playback, early access to originals, and premium content. Availability and features can vary by region and billing channel.
After cancelling, you normally retain access to Shahid VIP until the end of the paid subscription period. You will not be billed again once cancellation is processed before renewal.
Make sure to cancel before the stated deadline (24 hours or one full day depending on channel). If you miss the deadline, you may be charged for the next period and must cancel again to stop future renewals.
Cancelling the subscription does not always delete your Shahid account or viewing history. If you want account removal, request it separately via Shahid support and retain any confirmation messages.
Shahid’s terms state that refunds, credits, or exchanges for unused time or subscription periods are not provided unless required by applicable law.
Source: Shahid terms and conditions.
If you purchased through Apple or Google, refunds must be requested through those platforms. Shahid does not process App Store or Google Play refunds directly.
For platform procedures see: Postclic guide.
Official Shahid ZAR pricing for South Africa is not published in the verified sources. The table below shows resale marketplace listings and may not reflect official Shahid rates.
Resale codes are sold through third-party marketplaces; verify seller reputation and expiry conditions before buying. Official pricing should be confirmed with Shahid or your app store.
| Plan | Price | Period (期間) | Features |
|---|---|---|---|
| Shahid VIP - 1 month subscription (via resale vendor) | R223.08 | 月額 | Resale digital code for Shahid VIP monthly access |
| Shahid VIP - 12 months subscription (via resale vendor) | R829.15 | 年間 | Resale digital code for Shahid VIP annual access |
South African consumer protection law may provide specific rights around digital purchases and unfair contract terms. Shahid’s own policy does not promise a voluntary refund for unused time.
Document all communications and response times. If you pursue a complaint with authorities, these records strengthen your case and support any statutory claim.
Some users report smooth activation, reliable streaming, and a strong content selection when subscribing to Shahid VIP.
Examples and user comments appear on review pages such as Trustpilot.
Many reviews raise concerns about customer support responsiveness, technical issues (casting, logins), and inconsistent handling of refunds or cancellations.
See user reviews: Shahid (MBC) reviews and Shahid.store reviews.
Example: Cancelling within a few hours of renewal can still trigger the next billing cycle. Always cancel at least 24 hours or one full day before renewal depending on your purchase channel.
Example: Asking Shahid for a refund when the purchase was through Apple or Google. Use the platform where you were billed for refund requests.
Example: Not saving confirmation screenshots or emails. Without proof of cancellation or billing, disputes take longer and are harder to resolve.
| Method | Where to cancel | Cancellation deadline | Refunds handled by | Access after cancel (期間) |
|---|---|---|---|---|
| Web (direct) | Shahid account settings on the web | At least one full day before renewal | Shahid / subject to terms and law | 月額 / 年間 (depends on plan) |
| iOS / App Store | Apple ID → Subscriptions | At least 24 hours before renewal | Apple (App Store) | 月額 / 年間 (depends on plan) |
| Android / Google Play | Google Play Store → Subscriptions | At least 24 hours before renewal | Google Play | 月額 / 年間 (depends on plan) |
Cancel through the same channel used to subscribe and allow time before renewal to avoid unwanted charges.
MBC Group Headquarters, Al‑Oqaimiyyah, Abu Al‑Qasim Al‑Mujarrait Street, Diplomatic Quarter, Riyadh 12511 3237, Kingdom of Saudi Arabia.
Primary cancellation correspondence is typically handled via Shahid’s official channels; a UAE correspondence address and Saudi regional offices are also used for certain administrative matters.
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Written by Bongani Smit
Digital-law graduate · 3 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 3 years.