Altbalaji

Cancel ALTBALAJI online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

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Termination letter drafted by a specialized lawyer
Sender
Altbalaji
C-13, Balaji House, Dalia Industrial Estate, Opposite Laxmi Industrial Estate, New Link Road
400053 Andheri (West), Mumbai India
support@altbalaji.com
Subject: Cancellation of Altbalaji contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Altbalaji service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Altbalaji
C-13, Balaji House, Dalia Industrial Estate, Opposite Laxmi Industrial Estate, New Link Road
400053 Andheri (West), Mumbai , India
support@altbalaji.com
REF/2025GRHS4

cancellation Altbalaji: Easy Method

What is ALTBalaji

Service overview

ALTBalaji is a subscription-based streaming service that offers original Indian web series, movies and short-form content across multiple genres.

Subscribers access content via the ALTBalaji website and mobile apps on iOS, Android (Google Play), and other supported app stores.

How subscriptions work

Subscriptions auto-renew at the end of each billing period unless cancelled prior to renewal.

Payments may be processed through ALTBalaji (card/web), Apple App Store, Google Play, Amazon Appstore or third-party platforms such as PayPal linked to those stores.

How to cancel ALTBalaji

Important timing

To stop auto-renewal you must cancel at least 24 hours before the next renewal date.

If you miss this window the subscription may renew and you will be charged for the next period.

Step-by-step cancellation methods

  • Cancel on ALTBalaji website (web/credit-card users):
    • Log into your ALTBalaji account at altbalaji.com.
    • Go to your Account / Subscriptions page and choose "Cancel subscription" to turn off auto-renewal.
  • Cancel on iOS (App Store):
    • Open Apple subscription settings on your iPhone/iPad and cancel via Apple’s subscription management.
    • See Apple guidance: Manage subscriptions on Apple.
  • Cancel on Google Play:
  • Cancel on Amazon Appstore:
    • Open the Amazon Appstore app → My Apps → Subscriptions → turn off auto-renewal for ALTBalaji.
  • If you used PayPal linked to an app store:
    • Cancel via the platform that manages the subscription (Apple or Google) rather than via PayPal alone.
  • Need help or can’t cancel:

What happens when you cancel

Access after cancellation

Cancelling stops future auto-renewals but does not immediately remove access.

You retain access to content until the end of the paid billing period you already paid for.

Account and data

Your account and viewing history typically remain active; cancelling only affects billing, not stored preferences.

If you want complete account removal, contact ALTBalaji support via their official help channels.

Will I get a refund?

ALTBalaji refund policy

ALTBalaji does not provide prorated or automatic refunds for early cancellations; access continues until the paid period ends.

There is no public indication that ALTBalaji offers a statutory 14-day cooling-off refund for early cancellation.

Exceptions and payment disputes

  • If you believe an incorrect charge occurred, contact the platform where you subscribed (Apple, Google, Amazon) and your bank immediately.
  • Platform-level purchases (App Store / Google Play) may require you to request refunds from Apple/Google per their refund processes.

ALTBalaji plans and pricing

UAE pricing situation

No active, standard AED-based ALTBalaji pricing for UAE (2024/2025) was found in public listings.

The only identified AED price is from a past promotional voucher; official pricing is typically shown in INR or USD depending on region and app store.

Pricing table

Plan Price (AED) Period Notes
1 Year (promotional voucher - expired) AED 39 Annual Promotional voucher offer (expired); not an active standard price for UAE.
Current UAE pricing Contact for pricing - Official regional pricing not publicly available; check the app store or altbalaji.com.

Your consumer rights in United Arab Emirates

Relevant UAE rules

The UAE Federal Law No. 15 of 2020 governs consumer protection, including digital services and fair contract terms.

Consumers generally expect clear cancellation and refund terms for online services under UAE law.

How to act if you disagree

  • If you believe a refund or cancellation term has been unfairly denied, contact ALTBalaji support first with evidence.
  • If unresolved, file a complaint with the UAE Ministry of Economy / Consumer Protection Department: economy.gov.ae.

Customer experiences

Positive feedback

Some users report a clean, easy-to-navigate interface and good regional content selection.

Subscribers appreciate select original shows and multilingual subtitle/dub options where available.

Common negative reports

Complaints from some users include app crashes on Android, limited free content, and basic parental controls.

There are reports of payment being deducted without subscription activation in isolated cases; such issues require support contact and platform dispute if necessary.

Documentation checklist

What to gather before contacting support

  • Account email or username used with ALTBalaji.
  • Transaction ID, order receipt or bank statement entry showing the charge.
  • Subscription start and renewal dates.
  • Device type, app store used (Apple / Google / Amazon) and screenshots of subscription screens.

Useful evidence for disputes

  • Receipt emails from ALTBalaji or the app store.
  • Screenshot of your subscription status in the ALTBalaji account or the app store subscriptions page.
  • Any correspondence with ALTBalaji support.

Common mistakes

Timing errors

Waiting until less than 24 hours before renewal to cancel often results in an unwanted renewal charge.

Always check the exact renewal date in your account or store subscription settings and cancel earlier.

Wrong cancellation channel

Canceling with ALTBalaji support while you originally subscribed via the App Store or Google Play does not always stop auto-renewal - you must cancel in the platform that billed you.

Similarly, cancelling PayPal without cancelling the App Store/Google Play subscription will not stop charges.

Comparative recap

Quick method comparison

Method How to cancel Refund eligibility Notes / Official link
ALTBalaji website Account → Subscriptions → Cancel No prorated refunds; access until period end altbalaji.com
Apple App Store (iOS) Apple subscription settings → Cancel Request refunds via Apple; ALTBalaji does not issue platform refunds Apple subscriptions help
Google Play Google Play app → Subscriptions → Cancel Request refunds via Google Play; ALTBalaji policy: no prorated refunds Google Play help
Amazon Appstore Amazon Appstore → My Apps → Subscriptions → Turn off auto-renewal Refunds handled by Amazon where applicable; ALTBalaji does not give prorated refunds Manage subscriptions via Amazon Appstore app

After cancelling

Verify cancellation

After you cancel, check your ALTBalaji account or the app store subscription page to confirm auto-renewal is off.

Save or screenshot the confirmation for your records.

Helpful links and next steps

Address

Corporate address

C-13, Balaji House, Dalia Industrial Estate, Opposite Laxmi Industrial Estate, New Link Road, Andheri (West), Mumbai- 400053, Maharashtra.

Support channels

Official website and help portal for subscription and cancellation issues: altbalaji.com and ALTBalaji support.

Similar cancellation services

FAQ

To cancel your Altbalaji subscription on the website, log into your account at altbalaji.com, navigate to the Account or Subscriptions page, and select 'Cancel subscription' to stop auto-renewal. Remember to keep proof of your cancellation.

To cancel your Altbalaji subscription on your iPhone, open the Apple subscription settings, find ALTBalaji, and select 'Cancel'. Ensure you do this at least 24 hours before the renewal date to avoid being charged.

After you cancel your Altbalaji subscription, you will retain access to the content until the end of your current billing period, even though future auto-renewals will stop. Keep proof of your cancellation.

No, ALTBalaji does not provide prorated refunds for early cancellations. Your access will continue until the end of the paid billing period, so ensure you check your contract for any specific terms.

If you believe you were incorrectly charged, contact the platform where you subscribed (Apple, Google, Amazon) immediately and follow their refund request processes. Keep proof of your communication.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.