Digital Playground

Cancel DIGITAL PLAYGROUND online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

United Arab Emirates

Cancellation service #1 in United Arab Emirates

Customer avatars
Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Digital Playground
1 Virtual Way
90069 Los Angeles USA
support@digitalplayground.com
Subject: Cancellation of Digital Playground contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Digital Playground service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Digital Playground
1 Virtual Way
90069 Los Angeles , USA
support@digitalplayground.com
REF/2025GRHS4

cancellation Digital Playground: Easy Method

What is Digital Playground

Service overview

Digital Playground is an adult entertainment subscription service providing a library of exclusive videos, films and behind‑the‑scenes content available on demand.

Members stream or download content through their account and are billed on a recurring subscription basis unless the subscription is cancelled prior to renewal.

Who this guide is for

This guide is written for users in the United Arab Emirates who need clear steps on cancelling, refund expectations, and local consumer rights.

It covers online, App Store (iOS) and Google Play subscriptions, plus practical tips and documentation to keep when you contact support.

How to cancel Digital Playground

Cancel via website (preferred)

  • Log into your account at https://www.digitalplayground.com/.
  • Open Account or Settings, locate Subscriptions or Billing, and choose Cancel Subscription.
  • Follow on‑screen prompts to confirm cancellation and save any confirmation message or email.

Cancel via App Store or Google Play

  • If you subscribed through Apple (iOS), cancel in your Apple ID subscriptions. See Apple support: Manage Apple subscriptions.
  • If you subscribed through Google Play, cancel in Google Play subscriptions. See Google support: Manage Google Play subscriptions.
  • These stores handle billing and cancellation; Digital Playground cannot cancel in‑store subscriptions for you.

What happens when you cancel

Access after cancellation

After cancellation your account typically remains active until the end of the paid term; you can continue to access content through that date.

No immediate access cut‑off is standard practice unless otherwise stated at purchase.

Billing and account data

Recurring billing stops after the current paid period. There are generally no prorated refunds for partial periods.

Your account information and viewing history are usually retained according to the service's privacy policy; contact support for data removal requests.

Will I get a refund?

General refund policy

Digital Playground generally does not issue refunds because digital content is made available immediately upon purchase.

There is no automatic right to a 14‑day refund under UAE law once digital content has been accessed.

Possible exceptions

  • Refunds may be considered case‑by‑case for technical failures that prevent access or for duplicate/unauthorised charges.
  • If you believe you qualify, gather purchase evidence (transaction ID, date, screenshots) and contact support to request review.

Digital Playground plans and pricing

Pricing availability

No verified UAE pricing information for Digital Playground plans was available at the time of writing.

Please contact the service directly or check your account page for current offers and local currency billing.

Contact for pricing

Plan Price (UAE) Notes
Standard / All Access Contact for pricing Check your account or Digital Playground for local offers

Your consumer rights in United Arab Emirates

Refunds and digital goods

Under UAE consumer protection principles, once digital content has been accessed there is generally no statutory right to a 14‑day cancellation refund.

Refunds are typically only available for technical faults or duplicate billing and are assessed on a case‑by‑case basis.

Timing and cancellation notice

  • To avoid automatic renewal charges, cancel your subscription before the next billing period. It is recommended to cancel at least 48 hours before renewal.
  • No refunds are usually issued for partial billing cycles once a new period has started.

For more on UAE consumer protection, see the official UAE government guidance: UAE Consumer Protection.

Customer experiences

Positive feedback

Some users praise Digital Playground for its production quality and exclusive content library.

Subscribers who use the web account management route often find cancellation straightforward.

Common complaints

Frequent negative comments include unexpected add‑on charges, slow support responses, and difficulties cancelling subscriptions bought through app stores.

App store cancellations often require users to manage subscriptions via Apple or Google rather than the Digital Playground site.

Documentation checklist

What to gather before contacting support

  • Account email address used for the subscription.
  • Transaction ID, order number or receipt showing the charge.
  • Date and amount of the charge and the payment method used.
  • Screenshots of billing entries, subscription page, and any error messages.

How to present your request

  • State clearly whether you want cancellation only or also a refund review.
  • Attach proof (screenshots, receipts) and provide the exact time zone/date of the transaction for faster handling.

Common mistakes

Wrong cancellation channel

Many users try to cancel an App Store or Google Play subscription on the Digital Playground website; those subscriptions must be cancelled in the store that handled the billing.

Always check where the charge appears on your card or statement to determine the correct cancellation route.

Late cancellation and refund assumptions

Waiting until the renewal day can result in being billed for another period. Cancel at least 48 hours before renewal to be safe.

Assuming a prorated refund is available is a common mistake; most digital services do not prorate after a billing cycle begins.

Comparative recap

Feature comparison overview

Feature Digital Playground (direct) App Store / Google Play subscriptions
Where to cancel Digital Playground account settings on the website Apple ID subscriptions / Google Play subscriptions
Refund policy Generally no refunds; case‑by‑case for technical/duplicate charges Billing handled by store; refunds follow store policies
Access after cancellation Access usually continues until end of paid term Access terms vary, but stores typically allow access until period end

After cancelling

Confirm and keep records

Save any cancellation confirmation emails, screenshots of cancelled status, and your last billing receipt for future reference.

If you do not receive confirmation, log back into your account and verify the subscription status.

Helpful links

Address

Company studio address

Studio Address: 1 Virtual Way, Los Angeles, CA 90069, USA.

Support and contact

For billing and subscription support, use your account contact options on the official site or the store where you purchased the subscription.

Keep the documentation checklist ready when you contact support to speed up resolution.

FAQ

To cancel your Digital Playground subscription via the website, log into your account at https://www.digitalplayground.com/, navigate to Account or Settings, find Subscriptions or Billing, and select Cancel Subscription. Make sure to save any confirmation message or email as proof.

If you subscribed through the App Store, you need to cancel your subscription in your Apple ID settings. Visit Apple support for guidance on managing subscriptions, and remember to keep proof of your cancellation.

After you cancel your Digital Playground subscription, your account typically remains active until the end of the current paid term, allowing you to access content until that date.

Digital Playground generally does not issue refunds once digital content has been accessed. Refunds may only be considered for technical issues or unauthorized charges, and you should gather evidence and contact support for review.

If you wish to request a refund from Digital Playground, gather your purchase evidence such as transaction ID, date, and screenshots, and contact support with this information. You can also consider sending a written request via registered mail.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.