Cancel SINNMEDIA online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Sinnmedia service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Sinnmedia: Step-by-Step Guide
What is Sinnmedia
Overview
Sinnmedia is an entertainment subscription service offering movies, series, and exclusive shows with ad-free streaming. It provides access across devices for subscribers in multiple regions.
Content and access
Subscribers stream on-demand content according to their plan and device compatibility. Account management, billing, and cancellations are handled through the service or the store used to subscribe (website, app stores, or third-party resellers).
How to cancel Sinnmedia
Accepted cancellation methods
- Email: fastest recommended method.
- Postal mail: formal written request to the company address.
- Account online: cancel via your Sinnmedia account settings if available.
- Phone: if a support number was provided at signup, you may use it.
Step-by-step cancellation (email - recommended)
- Prepare an email to the support contact or general inbox listed on https://sinn-media.de/.
- Include your full name, account email, subscription ID/order number, and the date you want cancellation to take effect.
- Request written confirmation of cancellation and keep the reply for your records.
Other methods: online, postal and phone
- Online account: Sign in → Account or Subscriptions → Cancel subscription → Save or screenshot confirmation.
- Postal mail: Send a signed letter with account details to the company address and request registered mail proof.
- Phone: Ask for agent name and confirmation number; follow up by email for a written record.
What happens when you cancel
Access after cancellation
When you cancel, you generally retain access until the end of your current billing period. Access typically ends at the period close rather than immediately upon request.
Renewals and reactivation
Automatic renewal is stopped when cancellation completes. You can usually reactivate your account later; previous settings or watchlists may or may not be preserved depending on service retention rules.
Data and account retention
Account data retention policies vary. Request specifics from support if you need account deletion or export of personal data after cancellation.
Will I get a refund?
General rule for digital subscriptions
Digital streaming subscriptions are typically non-refundable. Charges made for past billing periods are usually not refundable after the period has started.
Exceptions and eligible refunds
- Billing errors, duplicate charges, or unauthorized transactions are common grounds for refunds - contact support and your payment provider.
- If a third-party store (Apple, Google, or reseller) handled the purchase, you may need to request a refund via that store.
Related verified policy notes
- Note: a related UAE seller states that “digital products and online services are non-refundable under any circumstances.” See their policy: sinnakstore.com - Return & Refund Policy.
- If a refund is approved for eligible cases, some sellers issue refunds to the original payment method and process them within a range such as 10 - 45 days depending on the issuing bank.
Sinnmedia plans and pricing
Pricing availability
Official current pricing for Sinnmedia subscription plans is not publicly listed here.
How to get pricing
Contact Sinnmedia directly or check the official site or app store listing for up-to-date plan costs and local currency pricing.
| Plan | Price | Features |
|---|---|---|
| Contact for pricing | Contact for pricing | Check official site or account page for available tiers and offers |
Your consumer rights in United Arab Emirates
Core consumer protections
UAE consumers have rights to clear product and service information, honest pricing, and remedies for defects or misrepresentation. Keep invoices and communication as proof when filing complaints.
How to escalate a dispute
- First contact Sinnmedia support and request resolution in writing.
- If unresolved, lodge a complaint with the relevant emirate’s Department of Economy/Department of Economic Development or consumer protection portal.
Official UAE resources
For official guidance and complaint submission, use the UAE government consumer protection portal: UAE Consumer Protection (u.ae).
Customer experiences
Verified reviews
There are no verified user reviews found for the related seller Sinnak LLC‑FZ on major UAE review sites according to the available data.
Common feedback themes
For streaming services in general, users commonly value ease of cancellation, clear billing, and prompt support responses. Lack of clear cancellation confirmation is a frequent complaint to watch for.
What to check before cancelling
- Confirm whether you subscribed via website or an app store - this affects how to cancel and where to request refunds.
- Always obtain written confirmation of cancellation and keep dates and reference numbers.
Documentation checklist
Essential documents to prepare
- Account email and username.
- Subscription ID or order number.
- Payment proof (card statement, receipt, or invoice).
Optional supporting items
- Screenshots of account/subscription page showing active plan or recent charge.
- Copies of prior correspondence with support.
Common mistakes
Missing confirmation
Many customers cancel but do not save a confirmation. Always request and retain written confirmation to avoid future billing disputes.
Cancelling via the wrong channel
Canceling on the website when you subscribed through an app store (or vice versa) may not stop billing. Verify the original purchase method first.
Waiting too late
Canceling after automatic renewal often results in charges for the next period. Cancel before the renewal date shown in your account.
Comparative recap
Cancellation channel comparison
Use this table to compare speed, proof, and typical refund likelihood across cancellation methods.
| Method | Speed | Proof | Refund likelihood (digital) |
|---|---|---|---|
| Fast (1 - 3 days) | Written confirmation available | Low (exceptions for billing errors) | |
| Online account | Immediate | On-screen confirmation / screenshot | Low |
| Phone | Immediate if available | Agent name/number; follow-up email recommended | Low |
| Postal mail | Slow (days to weeks) | Registered post receipt | Low |
After cancelling
Confirm and monitor
Keep the cancellation confirmation and monitor your payment method for any unexpected charges during the next billing cycle.
Further actions
- If charged after confirmed cancellation, contact Sinnmedia support with your confirmation and dispute the charge with your bank if necessary.
- If unresolved, escalate to UAE consumer protection authorities and provide all documentation.
Helpful official links
- Sinnmedia official site: https://sinn-media.de/
- Example regional return/refund policy reference: sinnakstore.com - Return & Refund Policy
- UAE consumer protection guidance: UAE Consumer Protection (u.ae)
Address
Company postal address
Nina & Martin Rühr, SINN MEDIA GbR
Karolingerallee 28, 81545 München, Germany
What to include when mailing
- Your full name, account email, subscription/order number, and a clear cancellation request.
- Request registered mail delivery or other proof of postage for your records.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.