Cancel TRUVISION online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Truvision service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Truvision: Easy Method
What is Truvision
Overview
Truvision is a health and wellness company that offers dietary supplements aimed at weight management and overall well-being. The brand operates a subscription-based model to deliver products on a recurring schedule.
Services offered
Services include recurring autoship deliveries of supplement products and online account management via the official website. Customers can purchase one-time orders or enroll in ongoing shipments.
How to cancel Truvision
Preferred cancellation methods
The accepted cancellation methods are email, phone, and postmail. Email is the fastest and preferred method for UAE customers.
- Email: contact@truvision.co (fastest)
- Phone: use the official phone number listed on the company site if available
- Postmail: send a written cancellation to the company address (see Address section)
Step-by-step email cancellation
Follow these steps to cancel by email. Keep your account details and order information ready before sending the message.
- Prepare an email to contact@truvision.co stating your intent to cancel the subscription.
- Include your full name, account email, subscription or order number, and the date you want the cancellation to take effect.
- Request written confirmation of cancellation and a cancellation reference number.
- Allow 48 - 72 hours for a response and keep a copy of the sent email and any replies.
What happens when you cancel
Access and future shipments
When cancellation is confirmed, future autoship shipments will be stopped and no new recurring charges should occur. Any orders already processed or shipped prior to confirmation may not be refundable.
Account and data
Your account will remain accessible for order history and communications unless you request account deletion. The company may retain transaction records for accounting and legal purposes.
Will I get a refund?
Standard policy
Refunds depend on the timing of your cancellation and the status of shipments. Many subscription services do not refund items already shipped, but individual cases vary.
Exceptions and how to request
Exceptions may include defective, damaged, or incorrect items. To pursue a refund, contact support with proof of purchase and supporting photos or documentation.
- Send a detailed refund request to contact@truvision.co with order details.
- Include photos and descriptions for damaged or incorrect items.
- Keep copies of all communications and expect a response within a few business days.
Truvision plans and pricing
Pricing overview
No verified public price list was available for Truvision plans at the time of this guide. For exact prices, contact the company directly.
How to get pricing
Request plan details and pricing by emailing contact@truvision.co or visiting the official site for current offers and promotions.
| Plan | Price | Notes |
|---|---|---|
| Monthly Autoship | Contact for pricing | Email contact@truvision.co for current rates |
| One-time Purchase | Contact for pricing | Available on request via official website |
| Promotional Bundles | Contact for pricing | Pricing and availability vary by promotion |
Your consumer rights in United Arab Emirates
Relevant UAE protections
UAE consumer protection laws give buyers rights regarding defective goods, misleading advertising, and unfair contract terms. These rights are enforced by federal and local authorities.
For official guidance, consult the UAE government consumer protection page.
How to file a complaint in the UAE
If you cannot resolve an issue with the company, you can file a complaint with UAE authorities. Keep all purchase records and correspondence to support your case.
- Visit the official UAE consumer protection information: UAE Consumer Protection
- Consider contacting local Department of Economic Development or Ministry of Economy channels for assistance.
Customer experiences
Positive reports
Some customers report satisfaction with product effectiveness and the convenience of autoship delivery. Positive experiences often mention helpful customer support responses.
Common complaints
Common issues reported include unexpected charges, difficulty cancelling before the next billing cycle, and delays in receiving written confirmation. Experiences vary by account and region.
Documentation checklist
Essential documents
- Order number and subscription ID
- Account email and full name
- Copies of purchase receipts and bank statements showing payments
Optional supporting items
- Photos of damaged or incorrect products
- All email correspondence and any cancellation confirmation
- Proof of postage or delivery receipt if sending postmail
Common mistakes
Missed steps
Customers sometimes assume cancellation is automatic after a phone call. Always request written confirmation and a cancellation reference number to avoid ongoing charges.
Documentation errors
Failing to include order numbers, incorrect account emails, or not attaching proof can delay resolution. Double-check details before sending cancellation requests.
Comparative recap
Method comparison
The table below summarizes cancellation methods, typical speed, and notes to help you choose the best route for UAE customers.
Choosing the right method
Use email for speed and a written record, phone for immediate discussion, and postmail for formal written notices when required.
| Method | Typical Speed | Recommended | Notes |
|---|---|---|---|
| 48 - 72 hours | Yes | Fastest and provides written proof; use contact@truvision.co | |
| Phone | Immediate | Good as follow-up | Useful for quick confirmation, but always request email confirmation |
| Postmail | Several days - weeks | For formal notices | Send registered mail and keep proof of postage |
| Online portal | Varies | If available | Check official site for account management options |
After cancelling
What to check
Confirm you received written cancellation and monitor your bank or card statements for any unexpected charges for at least two billing cycles.
Keep all confirmation emails and record the cancellation reference number for future reference.
Help and resources
- Truvision official site: TruVision Official
- UAE consumer guidance: UAE Consumer Protection
Address
Company address (primary)
Truvision (official contact address):
109 E. 17th St., Ste 510 Cheyenne, WY
How to send written cancellation
If you choose to send a written cancellation by post, use registered mail and include your contact details, subscription/order number, and a clear statement of cancellation.
Retain proof of postage and a copy of the letter until the cancellation is confirmed in writing.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.