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Cancellation service #1 in UAE
Zinzino is a health and wellness company offering supplements and home tests focused on balancing omega-6 and omega-3 fatty acids.
The company sells products through one-time purchases and subscription plans, and provides a BalanceTest for tracking fatty acid profiles.
Zinzino operates internationally with online accounts, recurring shipments for subscriptions, and a mix of direct and app-store purchases.
Subscriptions often include minimum-term commitments and optional guarantees for qualifying starter orders.
After cancellation, future scheduled shipments should stop and recurring billing should end once processed.
Already dispatched items are typically not stopped; you may be required to accept or return them under the returns policy.
Cancelled subscriptions will not auto-renew; your account remains accessible for order history and reactivation.
Zinzino retains transaction and account data per its privacy policy; contact support if you need data removal or export.
For many online purchases, a 14-day right of withdrawal typically applies under EU-style rules if items are unused.
Zinzino processes refunds within applicable legal periods and may refund delivery costs where law requires.
Below are the available plan names and AED prices converted from USD as listed for Zinzino UAE.
Prices and availability can change; check your local Zinzino site for the latest figures.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| BalanceTest | AED495.45 | One-time | Home fatty acid profiling test |
| BalanceTest (Premier) | AED352.32 | One-time | Home fatty acid profiling test at premier price |
| BalanceTest x2 | AED990.90 | One-time | Two home tests |
| BalanceTest x2 (Premier) | AED525.81 | One-time | Two home tests at premier price |
| BalanceOil+, 300 ml | AED253.23 | One-time | Multiple flavors |
| BalanceOil+ 300 ml (Premier) | AED179.83 | One-time | Multiple flavors at premier price |
| BalanceOil+ Orange Lemon Mint, 100 ml | AED99.09 | One-time | Orange Lemon Mint flavor |
| BalanceOil+ Orange Lemon Mint, 100 ml (Premier) | AED69.73 | One-time | Orange Lemon Mint flavor at premier price |
| BalanceOil+ Premium, 300 ml | AED400.03 | One-time | Orange Lemon Mint, premium |
| BalanceOil+ Premium, 300 ml (Premier) | AED275.25 | One-time | Orange Lemon Mint, premium at premier price |
| Dosage Cups, 10 pc | AED40.37 | One-time | Measuring cups |
| Skin Serum, 50 ml | AED521.14 | One-time | 24-hour skincare for face and neck |
| Skin Serum, 50 ml (Premier) | AED260.57 | One-time | 24-hour skincare at premier price |
The UAE has consumer protection laws that cover unfair trade practices, refunds, and product safety.
Local rules may differ from EU-based rights; always verify how UAE law applies to international sellers.
Many customers report benefits from Balance Oil and value the BalanceTest for tracking health changes.
Users often praise product taste, perceived health improvements, and the test-based approach to supplementation.
Common complaints include difficulty cancelling subscriptions, unexpected recurring charges, and slow customer support.
Some customers report packaging or product quality issues and problems stopping billing after cancellation.
Some customers believe cancelling in one place (app store or account) stops all charges, but cross-checking both the app-store subscription and Zinzino account is crucial.
Always confirm cancellation in writing or via account status to avoid surprise renewals.
Many users overlook the typical six-month minimum commitment and possible per-product cancellation fees.
Review your subscription terms before cancelling to understand any financial obligations.
The table below summarizes key differences between cancellation routes and outcomes.
| Method | Ease | Refunds | Notes |
|---|---|---|---|
| Via Zinzino website/account | High | Depends on timing and product condition | Preferred; fastest confirmation and record of cancellation |
| Via App Store / Google Play | Medium | App-store billing stops future charges; merchant refunds may still be needed | Cancel in both app store and notify Zinzino to stop shipments |
| Email / Postal / Phone | Low - Medium | Case-by-case; slower processing | Useful if account portal is unavailable; keep written proof |
Confirm cancellation by checking your subscription status in your Zinzino account and saving any confirmation messages.
Monitor your payment method for any unexpected charges for at least one billing cycle.
Zinzino Operations AB
Hulda Mellgrens Gata 5, 421 32 Västra Frölunda, Sweden
Use your online account or the official site contact page for the fastest response and to create a written record of your cancellation request.
If you send postal correspondence to the operations address, retain proof of posting and allow processing time for international mail.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Rashid Al Otaibi
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.