cancellation InVideo: Easy Method

What is InVideo

Overview

InVideo is a subscription-based online video creation platform that provides templates, stock assets, and AI-assisted tools to build professional videos quickly.

The service targets marketers, businesses, educators, and creators who need fast, template-driven video production without advanced editing skills.

Main features

Key capabilities include template libraries, AI video generation, iStock asset access, cloud storage, and multi-user plans.

Subscriptions control AI minutes, included stock assets, storage allowances, exports, and voice clones depending on the plan.

How to cancel InVideo

Web cancellation (recommended)

• Log into your InVideo account at invideo.io using a web browser (not the mobile app).
• Click your profile icon (top-right), select "Subscription", then click "Cancel".
• Confirm by selecting "Yes, cancel". Your plan remains active until the billing period ends and then downgrades to the free plan.
• See the official guide: How can I cancel my InVideo AI subscription?

iOS and Android (app store) cancellations

• iOS (App Store): Cancel via your Apple ID subscriptions in Settings; InVideo cannot cancel App Store subscriptions for you. See the refund policy: InVideo refund policy.
• Android (Google Play): Cancel through the Google Play Store subscription settings; InVideo refers app-store subscribers to the respective store for subscription management.
• If you bought through an app store, manage cancellations and refund requests directly through that store’s account/subscription pages.

What happens when you cancel

Account access after cancellation

After cancelling, your paid plan remains active until the end of the current billing period.

When that period ends, your account will automatically downgrade to the free plan and retain accessible projects and assets under free-plan limits.

Billing and renewal

No further subscription charges occur after the current billing period ends following cancellation.

If you cancel mid-period, you keep paid access until that period expires; there is no pro-rated credit beyond the active period.

Data and projects

Your projects, uploads, and account data remain available but subject to the storage and export limits of the free plan after downgrade.

Keep local backups of important videos and assets before downgrading or long-term archival to avoid data loss from storage limit changes.

Will I get a refund?

InVideo refund policy (web purchases)

InVideo offers refunds within 7 days of the original purchase or renewal only if the subscription has not been used during the current billing period.

"Not used" means you have not generated or downloaded any videos or assets during that billing period; otherwise refund eligibility is typically denied.

App store exceptions and procedures

If you subscribed via iOS, request refunds through the App Store; InVideo cannot control approvals or denials from Apple.

For Google Play subscriptions, follow Google's refund process; app-store refund rules override InVideo’s policy for those purchases.

InVideo plans and pricing

Available monthly plans (approximate AED)

Pricing notes

Prices above are approximate conversions from USD and were compiled from third-party listings; official AED pricing may not be published directly by InVideo.

For exact current pricing and available billing currencies, check your account purchase flow at invideo.io.

Your consumer rights in United Arab Emirates

Key protections

Under UAE consumer protection law you are entitled to clear information on cancellation, refunds, pricing, and service functionality for digital services.

Contracts must be fair and pricing transparent; merchants should provide remedies for faulty or non-conforming digital services.

How to escalate disputes

If InVideo denies a legitimate refund or fails to provide a functioning service, you may file a complaint with the UAE Ministry of Economy (Consumer Protection Department).

Keep documentation (receipts, messages, screenshots) to support any formal complaint or dispute resolution request.

Official government resource: UAE Ministry of Economy.

Customer experiences

Positive feedback

Many users praise InVideo for its ease of use, extensive template library, and AI features that speed up video creation.

Users often note good value for money for straightforward marketing and social videos when the platform performs as advertised.

Common complaints

Recurring negative reports include video quality issues, glitches, inaccurate subtitles, and reported difficulty obtaining refunds when service results are unsatisfactory.

Some users also cite unexpected credit usage, perceived misleading pricing, and downgraded offers for "lifetime" deals.

Documentation checklist

What to gather before requesting refund or filing a complaint

• Purchase receipt or billing statement showing the transaction date and amount.
• Screenshots of your account subscription page and cancellation confirmation.
• Evidence of usage or non-usage during the billing period (export logs, generated video timestamps).
• Copies of support emails, chat transcripts, or ticket numbers exchanged with InVideo support.

Where to submit documentation

• For web purchases, submit evidence to InVideo support via the official help pages or your account's support/contact form.
• For app-store purchases, gather the same documentation and submit refund requests through the App Store or Google Play process.

Common mistakes

Cancelling the wrong way

A common error is attempting to cancel an App Store/Google Play subscription from the InVideo web dashboard; app-store subscriptions must be cancelled through the respective store.

This can cause misunderstandings and missed refunds if the store subscription remains active.

Assuming automatic refunds

Another mistake is assuming cancellation guarantees a refund. InVideo’s refund window is limited and conditioned on non-usage in the billing period.

Always confirm usage logs and request refunds within the specified timeframe, and follow app-store procedures when applicable.

Comparative recap

Quick comparison of cancellation and refund paths

After cancelling

Practical next steps

Download and back up any final video exports, assets, or project files before the subscription expires or storage limits change.

Verify that billing has stopped by checking your next statement or subscription page for confirmation of downgrade.

Helpful links and support

• Cancellation guide: How can I cancel my InVideo AI subscription?
• Refund policy: What’s your refund policy?
• Official homepage and account management: invideo.io

Address

Registered address

InVideo Inc. 16192 Coastal Highway, Lewes, Delaware 19958, United States.

Support and contact

Use the InVideo help center and in-account support tools for subscription, billing, or technical assistance.

For unresolved issues in the UAE, consider filing a complaint with the UAE Ministry of Economy (Consumer Protection Department) with your documentation.