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Cancellation service #1 in UAE
Revive is a UAE-based subscription service (often referenced as Revive Superfoods or Revive Pro) that delivers curated superfoods, snacks and health products on a recurring schedule.
The service uses a subscription model with automatic renewals unless you pause or cancel through your online account or by contacting customer support.
This guide addresses cancellations, refunds, pricing and consumer rights for customers in the United Arab Emirates.
It also notes recurring issues reported for refurbished-electronics offerings marketed under similar names (commonly referred to as Revibe).
You can pause or cancel your subscription at any time through your online account. Cancel or pause before an order is processed to avoid that upcoming billing.
If you prefer help from support, contact the team by phone or via the website contact form; email/postal options are available but typically slower.
Cancelling or pausing stops future billing for upcoming orders once the action is applied before processing.
You remain responsible for any charges already incurred prior to your cancellation or pause.
After cancellation you may retain access to account history and past invoices but you will not receive further subscription boxes unless you resubscribe.
Account data is retained according to Revive's policies; contact support if you require account deletion or data export.
Revive Superfoods does not offer a general satisfaction guarantee or automatic refunds for subscriptions.
If you are unsatisfied, you must contact support within 7 calendar days of receipt and provide photographic evidence for quality issues.
For refurbished electronics sold under similar names, customers have reported restrictive return windows, deductions from refunds and difficulty obtaining full refunds.
If you purchased refurbished electronics, inspect items immediately and preserve all evidence when seeking a return or refund.
Below table lists commonly observed pricing tiers for Revive PRO and one-time packs as advertised for UAE customers.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Revive PRO Weekly Subscription | AED 13.99 - AED 22.99 | Weekly | Membership granting PRO access on a weekly basis; multiple tiered weekly rates observed |
| Revive Lifetime Access | AED 69.99 - AED 149.99 | One-time purchase | Permanent, lifetime access to Revive PRO features |
| Avatars Pack | AED 29.99 | One-time purchase | Additional avatar content pack |
Prices vary within tiers as displayed on the UAE App Store and the seller's UAE site.
Always confirm the exact price shown at checkout before completing any purchase.
UAE consumer protections typically provide a cooling-off period (commonly 14 days) for online purchases of goods, but policies can vary by product type.
Restrictions may apply for perishable or sealed goods; verify the seller's terms and local law for your specific item.
If you believe Revive's policy conflicts with UAE consumer law, gather evidence and raise the issue with local consumer protection authorities.
Start by contacting the seller, then file a complaint with the UAE Consumer Protection authority or the Ministry of Economy if needed. Keep order IDs, receipts and correspondence.
There are limited aggregated UAE-specific ratings for Revive Superfoods; some customers report regular deliveries and satisfactory products.
Timely communication through official channels has resolved some service issues for other subscribers.
Reported problems include restrictive refund policies, inability to cancel an order once it's processed, and dissatisfaction with credit-only resolutions.
Refurbished-electronics listings under similar brand names have seen complaints about faulty devices and reduced refunds in some cases.
Customers often try to cancel after an order has been processed; cancelling after processing does not stop that shipment or guarantee a refund.
Always cancel or pause before the next order processing cutoff to avoid unwanted billing.
Submitting vague or late complaints reduces chances of a favourable outcome; photographic evidence and timely reporting (within 7 days) are essential.
Not retaining delivery or payment records makes disputes harder to resolve with the seller or authorities.
| Action | Revive Superfoods (UAE) | Revibe (refurbished electronics) |
|---|---|---|
| Cancel method | Online account pause/cancel; phone or contact form | Often limited windows; contact seller but expect stricter rules |
| Refund policy | No general refunds; quality claims within 7 days may get store credit | Reports of partial refunds, deductions and delays |
| Return window | Must pause/cancel before order is processed; claims within 7 days for issues | Return window reportedly around 10 days or shorter; many complaints |
| Practical outcome | Cancellation halts future billing; prior charges remain payable | Higher risk of dispute; inspect goods immediately and retain evidence |
If your priority is easy refunds and returns, confirm policies before purchase and preserve evidence immediately upon receipt.
For subscriptions, manage timing carefully to avoid being billed for processed orders.
After you cancel, confirm you received written confirmation or a ticket number from Revive support and verify no further charges occur.
Review your bank or card statement for any unexpected transactions and note any pending transactions that may clear.
Revive Superfoods FAQ: https://revivesuperfoods.ae/faqs/
Terms & privacy: https://revivesuperfoods.ae/terms-and-privacy/
Revive Pro (business/contact): https://revivepro.ae/
Revive Pro Maintenance est, 1818 Prism Tower, Business Bay, Dubai, United Arab Emirates.
Use postal mail for formal cancellation requests if you require a hard-copy record.
Phone: +971 54 540 5011 (call to request immediate cancellation assistance).
Official site & contact form: https://revivepro.ae/
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Written by Hessa Al Mansoori
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.