Cancel NOW TV online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Now Tv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Now Tv: Easy Method
What is Now Tv
Overview
Now Tv is a subscription streaming service offering on-demand movies, TV shows and live sports through flexible passes rather than long fixed contracts.
The service is operated by Sky/Now and is principally aimed at UK customers; access and billing rules follow NOW’s published terms.
How it’s commonly used
Customers pick monthly passes (Entertainment, Cinema, Sports, etc.) and can usually cancel before the next billing period to stop renewal.
Payment can be taken directly by NOW or via third parties (Apple App Store / Google Play) depending on how you subscribed.
How to cancel Now Tv
Cancel via the web (recommended)
- Sign in at nowtv.com with the account used to subscribe.
- Go to "My Account" or "Subscriptions/Passes" and choose the pass you want to cancel.
- Follow the on-screen "Cancel" steps and confirm. You should receive confirmation on-screen and by email.
- Make sure cancellation is completed before the next billing period to avoid the next charge.
Cancel if you paid via App Store or Google Play
- If you subscribed through Apple or Google, manage and cancel the subscription in your Apple ID or Google Play account - NOT on the NOW website.
- Open your device subscription settings, find the Now Tv / NOW subscription and cancel from there.
- Third-party stores handle renewals and refunds for those purchases.
Other contact methods
- Live chat or phone support through your online account can be used if you have trouble cancelling yourself.
- NOW also accepts cancellation requests by post or email in some cases; use live chat or the website help pages for the correct channel and up‑to‑date contact details.
What happens when you cancel
Access after cancellation
When you cancel a monthly membership you retain access until the end of the current paid period; the subscription then stops renewing.
If you’re on a minimum‑term plan (e.g. 6 or 12 months), cancelling stops auto‑renewal but you generally keep access and remain billed through the fixed term.
Billing and data
Automatic billing stops after the final period when cancellation takes effect unless the subscription was purchased through a third party that continues to bill.
NOW retains account and transaction records in line with its privacy and terms; check your account to see purchase history and remaining access time.
Will I get a refund?
Cooling-off and statutory refunds
There is a 14‑day cooling‑off right that typically allows a full refund if you cancel within 14 days of purchase, unless you explicitly waived that right at the point of sale.
Refunds under the cooling‑off right must be processed without undue delay and no later than 14 days from cancellation notice.
General refund policy and exceptions
- Outside the 14‑day cooling‑off period, NOW generally does not provide refunds for partially used access periods.
- If you purchased via Apple or Google, refund and cancellation handling for that purchase is managed by the relevant third party.
Now Tv plans and pricing
Pricing summary
Now Tv is not officially offered in the UAE market; official UAE pricing is not published by NOW.
The table below shows an approximate reference price only - check your purchase channel for exact charges.
| Plan | Price (approx.) | Period | Notes |
|---|---|---|---|
| Now Tv (estimated Entertainment equivalent) | AED 36.00 | Monthly (approx.) | Estimated figure only; NOW does not publish UAE rates. Actual price may differ and may require UK billing or conversion. |
How pricing can vary
Actual charged amounts depend on country, currency conversion, promotions, and the channel used to subscribe (NOW site vs app stores).
Always review the final charge at checkout or in your billing statement for the authoritative amount.
Your consumer rights in United Arab Emirates
Cooling-off and refunds under local practice
European‑style 14‑day cooling‑off rights noted by NOW apply under its terms; users should expect a refund if cancellation is made within that period, subject to the terms.
For UAE residents, consumer protection bodies often uphold cooling‑off for digital services, but details depend on the purchase channel and whether the service is rendered immediately.
Escalation and dispute resolution in the UAE
If you encounter unauthorised charges or an inability to cancel, escalate the matter to your bank and to local consumer protection authorities in the relevant Emirate.
UAE consumers can file complaints with the Customer Protection Committee or the economy/consumer protection department of the Emirate where they live; keep records of all communications and billing statements.
Customer experiences
Positive points reported
- Flexible pass model allows selective access to Entertainment, Cinema or Sports content without long-term commitment for many users.
- When cancellation is done through the online account, it is usually processed immediately with on-screen confirmation.
Common negative reports
- Numerous reviews cite unexpected minimum‑term commitments when users believed they had monthly plans.
- Complaints include continued billing after cancellation, difficulty reaching support, and service quality issues (buffering, UI problems).
Documentation checklist
Essential documents to have ready
- Account email and login details for your NOW account.
- Payment method information (card, Apple ID, Google account) and recent billing statements showing the charge.
- Any order confirmation emails or screenshots of your subscription and cancellation attempts.
Optional but useful items
- Correspondence with NOW customer support (chat logs, emails).
- Proof of minimum‑term offers or promotional terms if you believe they were misrepresented.
Common mistakes
Believing you have a month-to-month plan
Many customers expect month‑to‑month billing but later discover they selected a promotional minimum‑term (6 or 12 months).
Always check the plan terms at sign‑up and retain the confirmation email that shows whether a minimum term applies.
Attempting to cancel via the wrong channel
If you subscribed through Apple or Google, cancelling on the NOW website does not stop renewals - use the store subscription settings instead.
Also verify cancellation confirmation (on-screen and by email) rather than assuming the process completed.
Comparative recap
Quick feature comparison
| Feature | Now Tv (UAE context) | Typical streaming alternative |
|---|---|---|
| Cancellation method | Online account or app store; live chat phone support available | Most providers allow online cancellation; app‑store purchases still require store cancellation |
| Refunds | 14‑day cooling‑off refund possible; otherwise generally no partial refunds | Varies; many services offer prorated or limited refunds depending on policy |
| Minimum-term offers | Sometimes present; cancelling stops renewal but access/billing may continue through term | Some competitors also use promotional minimum terms - always check T&Cs |
How to choose
Compare advertised term length, cancellation steps and where the payment is handled (NOW vs Apple/Google) before subscribing.
Keep records of the exact offer and ensure you understand renewal timing to avoid unexpected charges.
After cancelling
What to check immediately
- Confirm on-screen cancellation confirmation and save the confirmation email.
- Check your account page to verify the end date of access and monitor your payment method for further charges.
Helpful official links
Address
Corporate address
Sky UK Limited, Grant Way, Isleworth, London, England TW7 5QD, United Kingdom.
Contact note
Use the NOW Help pages for current contact channels (live chat, phone, or postal options) and to confirm the right cancellation method for your purchase channel.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.