Cancellation Execunet: Easy Method

What is Execunet

ExecuNet is a paid career and networking service aimed at senior executives, offering access to executive-level job listings, coaching, resume and LinkedIn support, a recruiter directory, and one-to-one strategy help. Memberships include auto-renewing premium plans and timed access options sold on ExecuNet's website.

How to cancel Execunet

• Send a written cancellation request to [email protected] or call Member Services at 203-750-1030. Request cancellation before your renewal date to avoid a new charge; your access will typically continue until the end of the paid period.
• If you want proof of receipt, send a signed cancellation letter by certified/registered mail to ExecuNet Member Services at 295 Westport Avenue, Norwalk, CT 06851, United States. Postal delivery provides a paper trail if needed.
• Do not rely on App Store or Google Play directions: ExecuNet’s terms show cancellation is handled via Member Services (email or phone); no App Store/Google Play cancellation instructions are published.

What happens when you cancel

When you successfully cancel through Member Services, auto-renewal should be stopped so you won't be charged at the next renewal cycle. According to ExecuNet's terms, your access typically continues until the end of the period you already paid for; cancelling does not usually terminate access immediately.

Keep a copy of the confirmation (email or postal receipt). If you requested cancellation by phone, note the date, representative’s name, and confirmation details. If you need proof later (for disputes or refunds), those records help resolve issues with billing.

Will I get a refund?

ExecuNet offers a 30-day money-back guarantee for new Premium-level access: if you cancel within 30 days of purchase you are entitled to a full refund. After 30 days the refund rules depend on the plan purchased: for 30-day Premium Access there is no refund for unused portions; for 90-day Premium Access ExecuNet’s terms state you may be eligible for a prorated refund for each full month remaining. Refunds, when due, are generally paid within about 7 - 10 days per ExecuNet’s policy.

If you were billed through a third party (for example, an app store), ExecuNet’s site provides no App Store/Google Play cancellation guidance; check your billing statement and the billing platform’s refund process, but primary cancellation and refund requests should be made through ExecuNet Member Services.

Execunet plans and pricing

Your consumer rights in Canada

ExecuNet’s 30-day money-back guarantee is more generous than typical minimum protections and aligns with consumer protection expectations in Canada. There is no specific nationwide statutory 14-day cooling-off period that universally applies to digital career services in Canada; provincial consumer protection rules vary, and many digital subscription services are not covered by a mandatory cooling-off right. Because ExecuNet voluntarily offers a 30-day full refund for new Premium access, that policy is a stronger consumer protection than a typical statutory minimum.

Customer experiences

Many customers praise ExecuNet’s coaching, resume and LinkedIn support, and tailored executive branding - reviewers report tangible benefits such as clearer narratives and successful placements. Users often highlight the value of one-to-one strategy and the recruiter connections available through the service.

On the other hand, some users criticize the job listings, saying links sometimes redirect to employer sites where the posting is no longer available, and others feel the service is expensive relative to the value they received. Historical complaints also cite difficulty stopping recurring charges; maintaining proof of cancellation is therefore important.

Documentation checklist

• Account email and username, last invoice or receipt, plan name and purchase date
• Screenshot or PDF of the charge on your bank/credit statement
• Copy of your cancellation request (email sent or certified mail receipt) and any confirmation from ExecuNet
• Phone call log: date/time, representative name, and reference number if provided

Common mistakes

Waiting until after the renewal date is a frequent mistake - if you cancel after renewal you may be charged for the next period and lose the chance for a pre‑renewal refund. Another common error is assuming you can cancel via the Apple App Store or Google Play; ExecuNet’s terms show cancellations are handled through Member Services, so relying on an app-store cancellation can leave the subscription active. Failing to keep copies of cancellation confirmations or proof of mailed requests makes disputing charges harder later.

Comparative recap

After cancelling

After you cancel, request and keep written confirmation from ExecuNet stating the cancellation date and whether a refund will be issued. Monitor your bank or card statement for any unexpected charges in the following billing cycle. If you have questions about the terms or refund timing, review ExecuNet’s Terms of Service at https://www.execunet.com/terms-of-service/ and consider checking customer reviews on sites such as Trustpilot for recent experiences before and after cancellation.

Address

ExecuNet Member Services
295 Westport Avenue
Norwalk, CT 06851
United States