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Cancellation service #1 in Canada
MakesYouFluent is a language-learning service that offers interactive lessons and AI-driven practice, available via its website and as an app with in‑app purchase options. It markets a MakesYouFluent+ tier that unlocks unlimited practice, multiple languages and an ad‑free experience; pricing and billing flows vary between web checkout and app stores.
A properly processed cancellation should stop future recurring charges and prevent auto‑renewal. In practice, several users report cases where charges continued after an emailed cancellation request; therefore you should monitor your bank/card statements and keep copies of all correspondence. If you need confirmation, request a written acknowledgment of cancellation from support. Ask the team whether cancellation ends access immediately or at the end of the current paid period and how your account data will be handled.
MakesYouFluent’s stated policy includes a money‑back guarantee if you contact them within 10 calendar days of the first purchase (when no trial applies) and can show you used the app for seven consecutive days; refunds are reviewed within seven days and, if approved, can take up to 14 days to process. However, numerous user reports describe difficulty obtaining full refunds - offers of partial refunds (30 - 50%), repeated charges, or refund refusals - even after cancellation. Purchases made via Google Play or the App Store may allow refunds through those platforms and in at least one report Google Play refunds were quick, whereas direct website purchases appear harder to refund.
| Plan | Price | Period | Features |
|---|---|---|---|
| MakesYouFluent+ (in‑app via App Store Canada) | US$79.99 (listed in App Store Canada) | Unspecified | Unlocks MakesYouFluent+ tier (unlimited practice, all languages, ad‑free) |
| MakesYouFluent+ (in‑app, various price points) | US$49.99, US$39.99, US$34.99, US$69.99, US$49.99, US$99.99, US$12.99 | Various / unspecified | Multiple app‑store listed in‑app purchase options |
| 1‑Month Plan (website) | US$32.99 sign‑up fee + 1‑month free trial then monthly billing | Monthly | Standard plan (website checkout) |
| MakesYouFluent+ 1‑Month Plan (website special offer) | US$29.99 sign‑up fee + 1‑month free trial then monthly billing | Monthly | MakesYouFluent+ tier (website special offer) |
| 3‑Month Plan (website special offer) | US$32.99 sign‑up fee + 3‑month free trial then billing every 3 months | Every 3 months | Standard tier (special offer) |
| MakesYouFluent+ 3‑Month Plan (website special offer) | US$42.99 sign‑up fee + 3‑month free trial then billing every 3 months | Every 3 months | MakesYouFluent+ tier (special offer) |
All prices found are in US dollars. The App Store Canada listings showed USD amounts that Apple may convert to CAD at checkout; no explicit CAD pricing was located.
Canadian consumer protection requires clear, prominent disclosure of auto‑renewal terms and reasonable cancellation and refund mechanisms for digital subscription services. Practices that hide auto‑renewal or make cancellation difficult can run afoul of provincial laws such as Ontario’s Consumer Protection Act and similar rules across Canada. If you believe MakesYouFluent’s disclosures or cancellation process violate those rules, you may file a complaint with your provincial consumer protection office or seek advice from consumer advocacy resources; this page does not constitute legal advice.
Public reviews are mixed. Some Trustpilot and company testimonials praise the app’s interactive approach, engaging AI tutors, clear lessons and a user‑friendly interface. Conversely, multiple Reddit threads and user reports describe buggy behaviour, superficial or repetitive AI interactions, unclear or hidden auto‑renewals, difficulties cancelling, and trouble obtaining full refunds. Several users characterize the purchasing flow as misleading and report receiving partial refunds or repeated charges.
Common errors include emailing cancellation from a different email address than the one used to purchase (which can delay or prevent recognition of the request), assuming an in‑app cancel button will work for a web purchase, waiting beyond the stated 10‑day refund window if relying on the money‑back guarantee, and failing to save receipts or transaction IDs. Another frequent mistake is relying on platform refunds for a subscription purchased directly on the website - App Store/Google Play refund routes may not apply to direct web purchases.
| Method | Refund | Difficulty |
|---|---|---|
| Website purchase (direct) | Possible under MakesYouFluent’s 10‑day guarantee if conditions met; many users report partial or refused refunds | High - users report burdensome process and inconsistent outcomes |
| App Store (iOS) | Refunds handled by Apple; may be faster but web subscriptions are not managed by Apple | Medium - depends on whether purchase was made through the App Store or via web |
| Google Play (Android) | Google Play refunds have been reported as quick in some cases | Low - Medium - easier if purchase was through Google Play; direct web purchases are more difficult |
After you send your cancellation email, save the sent message and any replies. Monitor your payment method for any further charges and follow up immediately if you see unexpected renewals. Useful resources: MakesYouFluent FAQ (MakesYouFluent FAQ), Trustpilot reviews (Trustpilot), the Reddit threads where users share experiences (Reddit thread). If you purchased via Apple or Google, see Apple’s refund info (Apple refunds) and Google Play’s refund info (Google Play refunds). For provincial consumer rights information in Canada, see your provincial consumer protection office (example: Ontario consumer protection).
No postal address for MakesYouFluent was found in available public information. The only confirmed cancellation channel is email: [email protected]. If you need a physical address for escalation, request it in writing from support or consult your payment provider for chargeback options if you cannot resolve the issue directly.
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Written by Jacob Bouchard
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.