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Madmuscles is a fitness app that provides workout plans, meal guidance and progress-tracking tools. It offers multiple subscription plans (monthly, multi-month, annual, lifetime and meal-plan options) and is distributed both directly through its website and as in-app purchases via the Apple App Store and Google Play Store.
When you successfully cancel a MadMuscles subscription via the correct platform, auto‑renewal is turned off and no further recurring charges will be billed after the current paid period ends. You typically retain full access to the app and its content until the end of the already‑paid billing period. Cancelling does not necessarily delete your account or personal data; account data and progress may remain unless you delete your account through the app or website (follow MadMuscles account settings for data removal if available).
If you purchased directly on the MadMuscles website and the checkout offered a money‑back guarantee, you may request a voluntary refund by emailing MadMuscles support within 30 days of purchase - but only if you have used the plan for at least 14 consecutive days within that 30‑day window. Refunds are not available for personal reasons such as “I didn’t like it” unless those reasons meet the stated guarantee conditions. For purchases made through Apple or Google Play, refunds must be requested through Apple or Google Play respectively and are handled under their merchant/refund policies, not by MadMuscles.
| Plan | Price | Period | Features |
|---|---|---|---|
| 1 Month | C$24.99 | Monthly | Full app access |
| 3 Months | C$49.99 | Quarterly | Full app access (savings compared to monthly) |
| 6 Months | C$79.99 | 6‑Month | Full app access |
| 1 Year | C$79.99 | Annual | Full app access (best annual value) |
| Lifetime | C$149.99 | Lifetime | One‑time payment for full app access |
| Meal Plan (Standalone) | C$12.99 | Standalone | Nutrition guidance only |
| Meal Plan (3 Months) | C$19.99 | 3‑Month | Nutrition guidance only |
| Meal Plan + Workout | C$37.99 | Bundle | Combined workout + nutrition access |
Under Canadian consumer protection laws, digital subscriptions and automatic renewals should be clearly disclosed at the point of sale, and consumers must be given an understandable cancellation process. If renewal terms or fees were not properly disclosed or consent was not properly obtained, you may have a legal right to a refund. If MadMuscles or the platform fails to resolve an eligible refund request, you may pursue a chargeback through your card issuer or seek remedies through provincial consumer protection offices. Keep records of your purchase, cancellation attempts and any communications if you escalate the matter.
User reports are mixed. Positive feedback highlights that MadMuscles programs can be easy to follow at home, structured, and useful when combined with the app’s progress‑tracking tools. Negative reports focus on unexpected or unclear charges, cancellation difficulties (missing or non‑functional cancel buttons, delayed site cancellations), and denied or routed refund requests. Several users describe situations where recurring charges continued after they believed they had cancelled, prompting escalation to banks or chargebacks.
Common errors include deleting the app or unsubscribing from emails instead of cancelling the subscription through the correct platform, missing the 24‑hour deadline before the next billing cycle, and assuming MadMuscles can refund in‑app purchases when Apple or Google must handle those requests. Another frequent mistake is failing to keep screenshots or confirmation messages after cancelling - without proof, disputes become harder to resolve.
| Method | Refund | Difficulty |
|---|---|---|
| MadMuscles Website (direct purchase) | Possible if money‑back guarantee shown at checkout and conditions met (email support within 30 days, used 14 consecutive days) | Moderate - requires contacting support and meeting eligibility rules |
| App Store (iOS) | Refunds must be requested via Apple (per Apple’s policies) | Variable - depends on Apple’s review; cancellation requires Apple ID settings |
| Google Play (Android) | Refunds must be requested via Google Play (per Google’s policies) | Variable - depends on Google’s review; cancellation requires Google Play settings |
| Chargeback / Bank dispute | May be possible if vendor fails to refund and merchant terms were violated | High - time‑consuming and may require strong documentation |
Save any cancellation confirmation, screenshots of subscription settings, and receipts. If you purchased through Apple, request cancellations or refunds and follow Apple’s guidance: Apple support - subscriptions & refunds. For Google Play, see: Google Play - cancel subscriptions and request refunds. For guidance on Canadian consumer protections, see the Government of Canada consumer information: Canadian consumer protection. If you cannot resolve the issue with MadMuscles or the app store, contact your card issuer about a chargeback and provide the documentation checklist items listed above.
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Written by Lucas Lee
Former postal advisor · 3 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 3 years to demystify legally binding mail for everyday users.