Cancel Madmuscles: Easy Method

What is Madmuscles

Overview

Madmuscles is a fitness app and subscription service that provides guided workouts, timers, and optional meal plans.

The service offers multiple subscription options billed periodically and in-app purchases for meal or combo plans.

How the service is delivered

Access is via a Madmuscles account on their website or through mobile apps on Apple App Store and Google Play.

Payments and renewals may be managed directly by Madmuscles or by Apple/Google when purchased in-app.

How to cancel Madmuscles

Cancel via the MadMuscles website

• Log into your MadMuscles account on the website.
• Go to My subscription and click “Cancel renewal”.
• Cancel at least 24 hours before the next billing date to avoid further charges.
• You retain access until the current paid period ends.
• Support article: How can I cancel the subscription?

Cancel via the App Store or Google Play

• If you subscribed via Apple App Store, open your Apple ID subscription settings and disable auto-renewal at least 24 hours before renewal.
• If you subscribed via Google Play, open your Google Play subscriptions and cancel there at least 24 hours before renewal.
• Deleting the app or unsubscribing from marketing does not cancel the subscription.
• See the MadMuscles support article for guidance: How can I cancel the subscription?

What happens when you cancel

Access after cancellation

After you cancel, you keep access to Madmuscles until the end of the current paid period.

Access does not end immediately unless specified by the platform.

Billing and renewal

Cancellation stops future auto-renewals if done before the 24-hour cutoff prior to the next billing date.

If you miss the cutoff, you may be charged for the next period and must request a refund separately.

Account and data

Cancelling a subscription typically does not automatically delete your account or personal data.

Review your account settings or contact support if you want data removed or account deletion instructions.

Will I get a refund?

Madmuscles refund policy

Refunds are not automatic. You must cancel first, then submit a refund request explaining your reason.

Approval of refunds is at MadMuscles’ discretion according to their policy.

In-app purchases and platform refunds

• If you bought the subscription through Apple App Store or Google Play, you must request a refund directly from Apple or Google - MadMuscles cannot issue those refunds.
• No explicit 14-day statutory refund guarantee is stated in their policy; refunds depend on company or platform discretion.

Exceptions and chargebacks

If you believe charges were unauthorised or misleading, you can contact your bank or payment provider about a chargeback.

Many customers have reported using bank or PayPal dispute processes to recover funds when direct refunds were refused.

Madmuscles plans and pricing

Pricing overview

Madmuscles lists its app prices in US dollars on app stores; final NZD amounts depend on the store's currency conversion.

Approximate NZD conversions below use an estimated USD→NZD rate of ~1.60 for guidance only.

Plans table

Your consumer rights in New Zealand

Relevant laws

Consumer protections in New Zealand include the Consumer Guarantees Act and the Fair Trading Act.

These laws cover misrepresentation, failure to supply services as advertised, and unfair business practices.

Practical steps under NZ law

• If you were misled about pricing or the service, you can raise the issue with your bank, payment provider, or file a complaint with consumer protection bodies.
• Chargebacks or disputes via your bank or PayPal are common routes for customers seeking refunds.

Useful agencies and links

For advice and complaints, visit New Zealand consumer protection resources.

See general guidance at consumerprotection.govt.nz.

Customer experiences

Positive feedback

Some users praise Madmuscles for convenient guided workouts, clear instructions, timers, and motivational elements.

Occasional reviewers note helpful customer support that resolved plan or access issues.

Negative feedback

Many reviews report unexpected or unauthorised charges, difficulty finding or using the cancel option, and trouble obtaining refunds.

Some customers describe billing practices as misleading and report needing bank disputes to recover funds.

What this means for you

Be proactive: keep receipts, confirm cancellation, and monitor your bank statements after cancelling.

If you encounter problems, escalate promptly via platform support, Madmuscles support, and your payment provider.

Documentation checklist

Essential items to collect

• Account email and username used with Madmuscles.
• Order confirmation, subscription receipt, or App Store / Google Play purchase record.
• Billing dates and transaction amounts from your bank or card statement.

Helpful supporting evidence

• Screenshots of subscription pages, cancellation attempts, or error messages.
• Any communication with Madmuscles support (tickets, emails) and cancellation confirmations.
• Details of the device and platform used (iOS/Android/web) and subscription ID if available.

Common mistakes

Assuming deleting the app cancels subscription

Deleting the app does not cancel the subscription; the subscription remains active until you cancel through the website or app store.

Always verify cancellation in the subscription settings of the platform or your Madmuscles account.

Waiting too long to cancel

Missing the 24-hour cancellation window before renewal can result in an additional charge for the next period.

If charged, you will need to request a refund or dispute the charge separately.

Not keeping records

Failing to save receipts, screenshots, or correspondence makes refunds or disputes harder to prove.

Collect and store evidence immediately when you subscribe or cancel.

Comparative recap

Quick comparison

After cancelling

What to check immediately

Confirm cancellation by checking your Madmuscles account page or the subscription status in Apple/Google settings.

Save or screenshot the cancellation confirmation for your records.

Where to get help

• MadMuscles cancellation support: How can I cancel the subscription?
• MadMuscles refund requests: How to request a refund
• If you purchased via Apple or Google, use their official refund pages to submit a request.

Address

Corporate postal address

MadMuscles corporate address (listed for correspondence):

3753 Howard Hughes Parkway, Suite 200, Las Vegas, Nevada, 89169

Notes about addresses

The company may have other registered offices, but the Las Vegas address is the explicit postal address referenced in cancellation resources.

For subscription cancellation, follow the website or app-store procedures rather than mailing unless explicitly instructed by support.