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Muscle Booster is a mobile and web fitness subscription service that offers structured workouts, exercise animations, and personalized routines to help users build strength and improve fitness. It is available through the App Store (iOS), Google Play (Android) and directly on the web.
Canceling stops the subscription from auto‑renewing at the next billing date. Your paid access to premium features remains active until the end of the current billing period, after which the subscription privileges end. If a platform (Apple/Google) approves a refund, access may be revoked immediately by that platform.
Your account and any non‑subscription data typically remain associated with your account unless you explicitly request account deletion; canceling a subscription does not automatically delete your user account or personal data stored by the service.
Refund rules depend on where you purchased the subscription. Subscriptions purchased through the App Store or Google Play must be refunded through Apple or Google following their refund procedures; if those stores approve a refund, access may be revoked immediately. Web purchases are generally final and non‑refundable unless the vendor offered a specific promise (for example, a 30‑Day Money‑Back Guarantee). Renewal charges are typically not eligible for the 30‑day guarantee. In special cases such as technical issues or not receiving visible results, you may submit a refund request via the Contact Form; eligible requests are processed in approximately 3 - 5 business days and access is revoked upon approval.
| Plan | Price (CAD) | Billing period | Notes |
|---|---|---|---|
| Monthly | Varies | Monthly | Local CAD price shown in the subscription popup inside the app |
| Annual | Varies | Yearly | May offer lower effective monthly cost |
| Other / Promotional | Varies | Varies | Promotions and trials appear in‑app or on the website |
Canadian consumers are protected by a combination of federal and provincial laws. For digital content and subscriptions purchased online, there is no general automatic right to a refund - digital purchases are commonly non‑refundable unless the vendor expressly offers a refund policy (for example, a 30‑Day Money‑Back Guarantee). Subscriptions bought through platform providers (Apple or Google) are subject to those platform providers’ terms and refund procedures.
If you believe you were misled, billed unfairly or charged without authorization, you can contact your payment provider (credit card issuer) to dispute the charge and file a complaint with the Competition Bureau or the appropriate provincial consumer protection agency. Keep in mind timelines and evidence requirements vary by province and by payment method.
Many users praise Muscle Booster for being user‑friendly, offering clear visuals and animations, and making it easier to stay consistent with workouts and see measurable fitness improvements such as increased strength and greater endurance. Users also appreciate flexibility to adjust routines and the convenience of structured plans.
Negative experiences commonly reported include insufficient notification about upcoming subscription renewals, difficulty with unexpected charges and cancellations, occasional app freezes, limited exercise variety for some users, and a few complaints about suggested weight recommendations. A minority of users have reported difficulty obtaining refunds or disputed charges, especially when third‑party app store billing is involved.
Users often try to cancel in the wrong place - attempting to cancel a store‑billed subscription through the website or support rather than through Apple or Google. Another frequent mistake is waiting until after the 24‑hour cutoff and assuming cancellation will stop the upcoming renewal; cancellations must be completed at least 24 hours before the next billing date. Some users assume requesting a refund from the vendor will work for App Store or Google Play purchases; those refunds must be requested from Apple or Google. Failing to keep receipts, screenshots or correspondence can make disputes and refund requests more difficult to resolve.
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Request refund from Apple; if approved, Apple issues refund and may revoke access immediately. | Moderate - must follow Apple’s support/refund flow. |
| Google Play (Android) | Request refund from Google; if approved, Google issues refund and may revoke access immediately. | Moderate - must follow Google Play’s support/refund flow. |
| Website (Web account/support) | Generally non‑refundable; 30‑Day Money‑Back Guarantee may apply if offered; special cases handled by support (3 - 5 business days). | Low for cancellation; refund availability limited (varies by vendor policy). |
After you cancel, verify that your subscription status shows as cancelled in the App Store/Google Play or on your web account and retain copies of receipts and cancellation confirmation. If you need to request a refund for an App Store purchase, follow Apple’s instructions at Apple Support - request a refund. For Google Play, see Google Play - cancel or get refunds. For disputes or consumer protection guidance in Canada, see the Competition Bureau and your provincial consumer protection office; federal consumer resources are available via the Office of Consumer Affairs.
If you prefer a written cancellation sent to the developer, consider sending a registered letter (raccomandata A/R) to ensure proof of delivery and include your account email, subscription details and a clear request to cancel.
Welltech Apps Limited
Karaiskaki 13
Limassol 3032
Cyprus
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Written by Evelyn Wright
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.