Cancellation Muscle Booster: Easy Method

What is Muscle Booster

A fitness app built around paid workout plans

Muscle Booster is a fitness app focused on muscle gain, strength training, and personalized workout routines. It is operated by Welltech, and the public help center and terms pages point users to Welltech-owned Muscle Booster support pages and legal pages at Muscle Booster Terms and Muscle Booster Help.

In practical terms, this is a subscription service, not a one-time purchase. You can download the app for free, but continued use of the tailored programs usually sits behind a paid plan, including a 1-month, 3-month, or 12-month option listed on the Philippine App Store page for the app (apps.apple.com).

What people actually pay for inside the app

The paid part of Muscle Booster is the personalized training structure. That usually means custom workout plans, guided exercise sessions, goal-based recommendations, and ongoing access to the premium training content rather than just a basic timer or exercise list.

Here is the thing for Philippine users: many complaints are not about the workouts themselves, but about account management. Local research shows recurring frustration when cancellation feels unclear, when charges continue after a user believes the subscription was stopped, and when refund requests drag on.

How the service works in the Philippines

Muscle Booster is available in the Philippines through the App Store, and the app listing shows local prices in Philippine pesos. The App Store page lists in-app purchases at ₱1,050 for 1 month, ₱1,590 for 3 months, and ₱3,090 for 12 months (apps.apple.com).

Support is handled online, not through a Philippine office or public phone line. Publicly available support channels are live chat on the Muscle Booster website and the email addresses [email protected] and [email protected], while no public phone number or support hours are listed (muscleboosterapp.com).

How to cancel Muscle Booster without getting billed again

Before you cancel, do these checks

If you are already annoyed, you are not alone. Research for the Philippines shows that some users struggle to cancel or to get refunds, and several public reviews describe continued billing after a cancellation attempt. That is why you should do your prep work before touching any cancel button.

Start by finding your next billing date in your Apple subscription page, Google Play subscription page, or your Muscle Booster account email receipts. Take screenshots of your current plan name, renewal date, amount charged, and the email tied to the account. If your plan is billed through Apple, the App Store is the place that matters. If it is billed through Google, use Google Play. If it was bought on the web, use the website and support channels.

• Screenshot the active plan and next billing date
• Save your payment receipt or invoice email
• Write down the account email you used to subscribe
• Save any workout history you care about before access ends

Cancel through the website or account support flow

The terms page does not spell out a clean website cancellation path, so the web route is less transparent than it should be. The best documented starting point is the official help center at Muscle Booster Help, plus the live chat on muscleboosterapp.com and the support emails listed there.

If you subscribed directly on the web, open the help page, sign in if prompted, then look for subscription or billing support options. If there is no visible cancel button in your account, contact support through live chat or email and send your account email, receipt, transaction date, and a direct sentence such as: “Please cancel auto-renewal for my Muscle Booster subscription effective immediately and confirm in writing.”

When you send the request, ask for two things in the same message: cancellation confirmation and the exact final access date. That second detail matters because some users think “cancelled” means “refunded,” while many services actually mean “no future renewal, but access continues until the paid period ends.”

Cancel through App Store or Google Play if the store billed you

Muscle Booster offers subscriptions through app stores, so store cancellation is relevant here. On iPhone or iPad, open Settings, tap your Apple ID name, tap Subscriptions, find Muscle Booster, and tap Cancel Subscription. If you do not see Muscle Booster there, the charge may have been made through the website instead of Apple.

On Android, open Google Play, tap your profile icon, tap Payments and subscriptions, tap Subscriptions, select Muscle Booster, and choose Cancel subscription. Google Play pricing for this app was not provided in the verified data, but the cancellation route still matters if your payment receipt shows Google as the merchant.

Take a screenshot of the cancellation result page right away. Just a reminder: some users stop after deleting the app, but deleting the app does not cancel a recurring subscription on Apple or Google.

Email, chat, and postal option if the normal route fails

Public support details list no customer service phone number, so do not waste time searching for one. The available channels are live chat, [email protected], and [email protected] (muscleboosterapp.com). Use email if you want a paper trail, and use live chat if you need a faster reply.

If support ignores you or keeps asking repetitive questions, send one complete email with your receipt, charge amount, date, billing channel, and your cancellation request. If you want extra proof, you can also send a registered letter to the company address in Cyprus. Some consumers now use digital registered delivery services such as Postclic for timestamped proof of sending and receipt instead of a traditional paper letter.

Once you cancel, what changes on your account

Access usually stays active until the paid period ends

Muscle Booster’s terms do not clearly state the exact post-cancellation access timeline on the public terms page. In most app subscription setups, cancellation stops the next renewal but does not cut off the remaining paid time immediately. So if your billing date is April 28 and you cancel on April 10, you would usually keep premium access until April 28.

You should not assume a refund for unused days, because the published terms do not clearly promise that. Ask support to confirm your end date in writing so you have proof if the app locks you out early or if billing continues past that date.

If you do nothing, renewal may continue automatically

The public terms data provided here does not clearly state the auto-renewal clause, free trial rules, or commitment duration. That lack of clarity is exactly why users get caught off guard. If your App Store or Google Play page shows an active renewal date, treat the plan as recurring until you see a confirmed cancellation inside the billing platform.

Do not rely on app deletion, logging out, or uninstalling as a cancellation method. Continued charges are one of the most common complaints in subscription disputes, and the safest approach is to cancel through the same payment channel that originally billed you.

Refunds, charge disputes, and what Muscle Booster does not clearly explain

The refund policy is not clearly stated in the public terms

The available terms data does not provide a clear public refund rule for general cancellations, unused time, or billing errors (musclebooster.com). That means there is no solid public promise you can point to for a prorated refund after mid-cycle cancellation.

The truth is, this makes refund requests harder than they should be. If your issue is simply “I changed my mind,” success is less predictable. If your issue is duplicate billing, continued charges after cancellation, or an unauthorized renewal, your case is stronger and you should gather proof immediately.

Your rights in the Philippines for online subscriptions

In the Philippines, subscription complaints can fall under the Consumer Act of the Philippines or RA 7394 and the E-Commerce Act or RA 8792. For online purchases, there is no universal statutory cooling-off period that automatically applies to every digital subscription, so you cannot assume a guaranteed 7-day online cancellation right for all app services.

For direct sales situations, a 7 working day cooling-off rule exists, but that is not the standard rule for app subscriptions. For Muscle Booster, that means the result often depends more on the billing platform, the merchant’s own policy, and whether you can show unauthorized or misleading billing.

How to request a refund step by step

If you were billed through Apple, request cancellation in Apple subscriptions and then file a refund request through Apple’s billing support. If you were billed through Google Play, cancel in Google Play and use Google’s purchase support tools. If the website billed you directly, email [email protected] or [email protected] with your receipt, charge amount, date, and reason for the refund request.

Use a short and specific message. State the date charged, the amount, the last four digits of the card if relevant, and whether the charge happened after cancellation. Ask for a written answer within 5 business days. If support does not respond or rejects a valid billing complaint, move to a bank or e-wallet dispute.

When to use a chargeback in the Philippines

For unauthorized or continued charges, you can request a chargeback through your credit card issuer, bank, or e-wallet provider such as GCash or Maya. In the Philippines, cardholders typically have up to 60 days from the statement date to dispute a transaction under BSP complaint handling practice, so do not sit on the charge for months.

Send your cancellation screenshot, receipts, and email history with support. If the issue is broader consumer harm, you can also file a complaint with the DTI under RA 7394. Use chargeback as a last resort when a clear billing problem exists and the merchant has failed to fix it.

Muscle Booster plans and pricing in the Philippines

Current subscription prices

These converted prices are approximate, based on the provided rate of 1 USD ≈ 1.0 PHP. For the most accurate local amount, compare them with the official App Store listing for the Philippines.

Local App Store prices and what they mean

The Philippine App Store listing gives a more realistic local picture: ₱1,050 for 1 month, ₱1,590 for 3 months, and ₱3,090 for 12 months (apps.apple.com). Using those local numbers, the 12-month plan is the cheapest per month at about ₱257.50, while the 1-month plan is the most expensive per month at ₱1,050.

The 3-month option works out to about ₱530 per month, so it is a middle ground if you are unsure about a full year. If you signed up quickly after a quiz or onboarding flow, compare your actual receipt with these listed amounts because app promotions and localized pricing can change over time.

Your rights in the Philippines if Muscle Booster will not cancel cleanly

The laws that matter for this kind of dispute

For Philippine users, the main laws are the Consumer Act of the Philippines or RA 7394 and the E-Commerce Act or RA 8792. In plain language, these laws support your right to fair dealing, proper disclosure, and complaint handling when a digital seller or subscription service charges you unfairly or fails to deliver what was promised.

Because Muscle Booster’s public terms do not clearly explain cancellation timing, refund treatment, or auto-renewal details, your strongest cases usually involve continued charges after cancellation, unclear billing disclosure, or an unresponsive support process.

How to file a complaint with DTI or raise a payment dispute

If support does not fix the issue, gather your evidence and file a complaint with the DTI. Prepare your screenshots, receipts, cancellation request emails, the date you attempted cancellation, and bank statements showing the charge. For card, GCash, or Maya disputes, contact your provider right away and mention that the charge continued after cancellation or was unauthorized.

If the payment provider rejects your initial complaint, escalate with complete documentation. For bank-card issues, BSP complaint channels can also help when the problem involves poor handling of a disputed transaction by the financial institution rather than the app company itself.

Useful authority contacts for Philippine users

You can use DTI for consumer complaints and BSP for payment dispute escalation related to banks and card issuers. The key point for Muscle Booster users is speed: many billing disputes become harder after 60 days from the statement date.

• Department of Trade and Industry
• Bangko Sentral ng Pilipinas

What customers say about cancellation and refunds

Overall verdict from the available reviews

Based on the review sample provided here, cancellation looks difficult rather than smooth. The trend is clear: 0 positive and 3 negative unique reviews, with repeated complaints about failed cancellation attempts, slow support, and refund trouble.

That does not prove every user will have the same experience, but it does match the local issue pattern already flagged in the research: users report difficulty canceling subscriptions or getting refunds, and some find the interface hard to navigate.

Recurring themes in the complaints

• "I have been trying to cancel my subscription for two months and they are failing to do so! ... THEY ARE STILL CHARGING ME EVEN MORE!!!" (TrustPilot)
• "I didn't try the app. I signed up and then asked to cancel. They did not respond. ... The charges stopped for a while and then resumed." (TrustPilot)
• "They refuse to honor their 30 day refund policy, they make you go through several hoops for a refund..." (TrustPilot)

Documents to prepare before and after you cancel

What to save before sending a cancellation request

A good cancellation file saves time if support pushes back. Before cancelling, save a screenshot of the subscription page, the next renewal date, the amount billed, and the account email attached to the plan. If the app contains progress history you care about, save that too before your access ends.

• Screenshot of plan name
• Screenshot of next billing date
• Receipt or invoice email
• Account email used for signup

What you need for a refund or dispute

For a refund request, include the exact transaction date, amount, payment channel, and any cancellation proof. If you later escalate to Apple, Google, your bank, GCash, Maya, DTI, or BSP, these details become your evidence set.

• Transaction ID or receipt number
• Charge amount in ₱
• Bank or e-wallet statement screenshot
• Cancellation confirmation email or screen capture

Common Muscle Booster cancellation mistakes that cause extra charges

Using the wrong channel

A very common mistake is emailing the company when Apple or Google is the actual billing merchant. If your receipt came from Apple, cancel in Apple subscriptions. If it came from Google, use Google Play. If it came from the website, go to support and the web help flow.

Real-world example: a user says they could not find the manage subscription option and the charges resumed later. That often happens when the subscription was bought in one place and the user tries to cancel in another.

Deleting the app and assuming that ends billing

Uninstalling an app does not stop a recurring subscription. This is one of the oldest subscription traps around, and it still catches people every month. Muscle Booster access may disappear from your screen, but the billing agreement can stay active in Apple, Google, or the direct merchant account.

Always wait for a visible cancellation confirmation. No confirmation means no certainty.

Missing the renewal date by a few hours

If your renewal is due on the 15th, cancel before the 15th, not on the morning of the 15th after you wake up and remember it. Billing systems can process renewals before you notice. This matters even more for monthly plans like the ₱1,050 option because the per-month cost is the highest.

Set a calendar reminder 3 days before renewal and another one on the day before. That small habit prevents a lot of unnecessary refund disputes.

Not keeping proof after support replies

Some users stop once they receive a vague message from support saying the case is being handled. That is not enough. You need a final cancellation confirmation, the date it takes effect, and ideally a screenshot of inactive status in the billing platform.

If a new charge appears later, your proof file is what helps with a bank dispute or DTI complaint. Without it, the case becomes slower and messier.

A quick comparison of your cancellation options

Method comparison table

Key takeaway from the table

If you know who billed you, the process is usually faster. Website support works for direct subscriptions, while App Store and Google Play are the right paths for store-billed plans. Registered mail is slower but useful when you want stronger evidence of a formal cancellation request.

No public cancellation fee was found in the terms, and no early termination fee was identified in the available data. That said, no fee does not automatically mean refund, so separate those two ideas in your mind.

After cancelling, do these follow-up checks

Immediate checks for the same day

Right after cancelling, save the confirmation screen and email. Then open your billing platform again and verify that the subscription shows as cancelled or that it lists an end date instead of a renewal date. Put that end date in your calendar.

Monitor your bank, credit card, GCash, or Maya statement for at least 2 billing cycles if you had problems before. If a new charge appears after a confirmed cancellation, contact the payment provider immediately and attach your proof.

Alternatives if you still want muscle-building support

If you are leaving because billing is a headache, you can still switch to other fitness or supplement-focused options. CrazyBulk markets legal steroid alternatives for muscle growth. MuscleTech Amino Build is listed at ₱1,349 in the research data. UNALTERED Anabolic Muscle Builder for Men is another natural muscle-building product, though pricing depends on the retailer.

These are not direct one-to-one replacements for a training app, but they are the main alternatives listed in the research set. If you specifically want guided workouts rather than supplements, you may be better off moving to a clearer app-store-managed fitness subscription.

Useful links

• Muscle Booster Help Center
• Muscle Booster Terms
• Muscle Booster on the Philippine App Store
• Department of Trade and Industry
• Bangko Sentral ng Pilipinas

The company address and when to use it

Physical mailing address for formal written requests

If you want to send a formal written cancellation notice or complaint by post, use this address:

• Welltech Apps Limited, Karaiskaki 13, Limassol 3032, Cyprus

This is not a Philippine office, and no local public office address for Muscle Booster was found in the research provided. Because support is mainly online, most users will resolve cancellation faster through App Store, Google Play, live chat, or email.

When an address is useful and when it is not

A postal address is most useful if support has ignored repeated written requests and you want a stronger evidence trail before filing with your bank or DTI. It is not the fastest route for routine cancellations, especially for store-billed subscriptions where Apple or Google controls the billing relationship.

If you are facing continued charges, combine methods smartly: cancel in the billing platform, email support the same day, and keep every screenshot. That combination gives you the best chance of stopping future charges without a long fight.