Cancellation Select Home Warranty: Easy Method

What is Select Home Warranty

Select Home Warranty is a U.S.-based home warranty provider that sells service plans covering major home systems and appliances. Their published Terms & Conditions describe enrollment, claim handling, cancellations and refunds; pricing on their site is quoted in U.S. dollars and their consumer-facing materials focus on online and phone account management.

How to cancel Select Home Warranty

• Log in to your Select Home Warranty online account and follow the account/cancellation options, or call Select Home Warranty customer service to request cancellation (their Terms & Conditions direct customers to website or phone). For details see the provider's terms: Select Home Warranty Terms & Conditions.
• If you prefer written notice, send a cancellation letter by postal mail - ideally registered/certified with return receipt - to Select Home Warranty's business address (see the Address section below). Keep a copy and proof of delivery.
• Note timing: to qualify for a full refund you must cancel within 30 days of the order date and there must have been no service provided during that 30-day period; cancellations after 30 days are eligible for a prorated refund subject to fees and incurred service costs.

What happens when you cancel

When your cancellation request is accepted, your coverage stops according to the company's processing rules and you will no longer be eligible to open new claims. Existing claims in progress may be handled according to the Terms & Conditions; if work has already been authorized or performed, associated costs are typically deducted from any refund. Your account and billing will cease renewal, and Select may retain records related to your contract and claims for their internal retention period.

Will I get a refund?

If you cancel within the first 30 days after ordering and no service has been provided in that period, Select Home Warranty's policy states you should receive a full refund. If you cancel after 30 days, refunds are calculated on a prorated basis using the non-discounted annual plan cost, minus a $75 cancellation fee and any service costs incurred (not to exceed the contract amount). The Terms & Conditions do not explicitly address purchases made through the App Store or Google Play; if you bought the policy through one of those platforms, Apple or Google refund procedures might also be relevant but are not clarified on Select's site.

Select Home Warranty plans and pricing

Your consumer rights in Canada

Canadian consumer protection varies by province. In Ontario, for example, a 15-day cooling-off period can apply to certain at-home or door-to-door contracts, but that provincial rule commonly does not extend to online service agreements like home warranties. Select Home Warranty's own 30-day full-refund provision (conditional on no service provided) is separate from provincial legislation and generally provides a longer initial window than the common 15-day rule. If you purchased through the Apple App Store or Google Play, those platforms have their own refund processes which may be relevant because Select's Terms & Conditions do not clarify app-store purchases.

Customer experiences

Customer feedback is mixed. Some users report positive interactions with courteous sales agents and felt their coverage met expectations after speaking with representatives. However, many complaints appear online about claim denials - often citing maintenance or exclusion language - slow or unresponsive customer service, difficulties scheduling technicians, reimbursement delays, and low payouts relative to replacement costs. Several reviewers also describe challenges and delays when cancelling and obtaining refunds; third-party review sites contain both praise and significant criticism.

Documentation checklist

• Policy/account number and order date (from welcome email or account page).
• Copies of the Terms & Conditions and plan documents you received at purchase.
• Proof that no service was provided within the first 30 days (if claiming a full refund) - e.g., absence of claims, technician visit records, or confirmation from the company.
• Receipts or invoices for any service work or charges you want deducted from a refund calculation.
• Records of all communications (dates, times, agent names, screenshots or emails) with Select Home Warranty about cancellation and refunds.
• If mailing, keep the sent letter copy and certified/registered return receipt (provable delivery).

Common mistakes

Waiting too long is a frequent error: to qualify for the full refund you must cancel within 30 days and have had no service; missing that window moves you into the prorated-refund process with fees and deductions. Another common mistake is failing to document communications and service history - without written records it is harder to dispute service charges or delay claims against your refund. Some customers assume App Store/Google Play purchases are treated the same as direct purchases; because Select's site does not clarify app-store handling, you should verify the purchase channel's refund rules. Finally, not sending cancellation notices by a provable method (certified/registered mail) can lead to disputes about whether and when you cancelled.

Comparative recap

After cancelling

After you submit cancellation, track all confirmations, note any dates given for processing and watch your bank or card statements for the refund. If a refund is delayed or disputed, use your documented communications and delivery receipts when escalating. For company policy details and to start the process, see the Terms & Conditions: Select Home Warranty Terms & Conditions. For an independent reseller overview that describes cancellation methods, see: Homeowner: Select Home Warranty overview. For provincial consumer-rights context in Ontario, see: AllOntario: Cancelling a contract within a cooling-off period. To review other customers' experiences before or after cancelling, you can consult review sites such as: Trustpilot and SiteJabber.

Address

Send written cancellation (recommended registered/certified with return receipt) to:

Select Home Warranty
1000 Wyckoff Ave, Floor 3
Mahwah, NJ 07430-3164
USA