What is Good Housekeeping

Good Housekeeping is a lifestyle and consumer magazine offering articles on home, food, health, and product reviews. In digital format it is available as single issues, recurring subscriptions, and as part of multi-title reading services; print subscriptions are available separately.

The brand sells subscriptions through multiple channels: Apple’s App Store (iOS/digital editions), direct web subscriptions (Good Housekeeping All Access and print orders), and retail digital newsstands. Cancellation, refund, and return rules depend on the channel used to subscribe or purchase.

How to cancel Good Housekeeping

Choose the cancellation method that matches how you subscribed: Apple App Store, a direct web subscription (All Access), or a print-only subscription. Follow the specific steps below for each channel.

App Store (iOS / Apple ID): Open device Settings → tap your name → Subscriptions. Select Good Housekeeping and turn off Auto-Renew at least 24 hours before the period ends. The app itself does not allow immediate cancellation of the active period; turning off auto-renew stops the next charge. See the app FAQ: Good Housekeeping App FAQ.
Web / Good Housekeeping All Access (direct): Contact Good Housekeeping Customer Service by email or phone to request cancellation. Cancellation will stop future billing but generally does not produce refunds and access continues until the end of the current term. For web subscription details see: All Access information and the customer service overview at GoodHousekeeping.com Customer Service.
Print-only subscriptions (web/direct): Contact Customer Service by the same channels (email or phone) to request cancellation or change of delivery; the general customer service pages apply. If you prefer written proof, send a signed cancellation letter by registered mail (raccomandata A/R) to the postal address given at the end of this guide.

What happens when you cancel

Cancelling a subscription stops future automatic renewals but typically allows access to continue until the end of the already-paid subscription period. For App Store subscriptions, Apple manages the expiry and you retain access until Apple’s subscription period ends. For web/direct subscriptions Good Housekeeping normally leaves the account active until the paid term completes.

Cancellation requests are recorded by the channel you used to subscribe. If you cancel by customer service, keep confirmation (email or reference number). If you cancel through Apple, keep the Apple subscription confirmation. The publisher may retain account or billing information in accordance with its privacy and account policies.

Will I get a refund?

Refund rules depend on the purchase channel. App Store (iTunes) digital subscriptions are governed by Apple’s policies; Good Housekeeping information states Apple does not provide refunds for digital subscriptions purchased through the App Store. See the app FAQ: App FAQ.

For direct web subscriptions (Good Housekeeping All Access) the site indicates payments are non-refundable; cancelling stops future charges but does not automatically trigger refunds. For physical goods bought on shop.goodhousekeeping.com returns for unused and unopened merchandise are accepted if postmarked within 30 days of shipment; return shipping is not reimbursed unless items are defective. See shop FAQ: Shop FAQ.

Good Housekeeping plans and pricing

Plan	Price	Period	Features
Single Digital Issue (latest)	C$8.49	Per issue	Access one digital issue instantly
3-Month Digital Subscription	C$19.99	Every 3 months	Approximately C$6.66 per issue (12 issues/year)
Annual Digital Subscription	C$49.99 billed annually	Annual	12 issues, approximately C$4.17 per issue
Unlimited Reading Subscription (Good Housekeeping + 600+ titles)	C$1.39 for first month, then C$13.99/month	Monthly	Access to Good Housekeeping and 600+ other magazines

Your consumer rights in Canada

Canadian consumers are protected by provincial consumer protection laws that can affect automatic-renewal terms, cancellation rights, and refund obligations. Some provinces (for example, Quebec) have specific rules limiting automatic renewal practices and require clear cancellation mechanisms. A publisher’s stated “non-refundable” policy may not override statutory consumer rights in your province.

If you believe your rights under provincial law have been breached - such as refusal to accept a lawful cancellation or improper automatic renewal - you can raise the issue with the publisher, your payment provider (bank or card issuer), or your provincial consumer protection office. Keep records and consider citing the specific provincial statute when disputing charges.

Customer experiences

Public reviews show a mix of complaints and routine service. Many negative reports on review sites (for example, Trustpilot) cite unexpected automatic renewals, difficulty cancelling, delays unsubscribing from mailing lists, and disappointment with value versus charges. Examples include complaints about automatic renewal charges and slow removal from mailing lists; see sample reviews: Trustpilot (CA).

There are fewer prominent positive reviews listed publicly in the provided data, though many users report straightforward cancellations when handled through Apple’s subscription management or after contacting customer service directly. Results can vary by channel and by how promptly you document and follow up on your cancellation request.

Documentation checklist

Subscription account email/username and order number or Apple receipt
Date of subscription start and renewal date(s)
Screenshots of subscription pages, billing charges, or Apple subscription screen
Copies of any email correspondence with Good Housekeeping customer service
Registered mail (raccomandata A/R) tracking number or delivery receipt if you send a cancellation letter
Bank or card statements showing the charges you plan to dispute, if applicable

Common mistakes

Common errors include cancelling the app without turning off auto-renew in Apple settings (this does not stop the next billing if done too late), failing to keep proof of cancellation or confirmation emails, and assuming a phone call alone provides sufficient proof without a reference number or follow-up email. Another frequent mistake is expecting automatic refunds; Good Housekeeping’s web policies and the App Store’s policies commonly state no refund for digital subscriptions, so assuming an immediate refund can lead to frustration.

Example: a user who purchased via Apple and deleted the Good Housekeeping app but did not disable the subscription in Apple ID settings may still be charged at renewal. Similarly, users who only unsubscribe from marketing emails may still have an active paid subscription unless they explicitly cancel the subscription itself.

Comparative recap

Method	Refund	Difficulty
App Store (iOS) - Manage via Apple ID > Subscriptions	No (handled by Apple; Good Housekeeping states no refunds via App Store)	Low to Medium - straightforward to turn off auto-renew but timing rule (24 hours) and Apple refund policies can complicate outcomes
Web / Good Housekeeping All Access - Customer Service (email/phone)	No (payments are typically non-refundable)	Medium - requires contacting publisher; keep records; some users report delays
Print-only / Shop purchases - Customer Service or returns for merchandise	Physical merchandise: possible return within 30 days if unused; subscriptions: generally non-refundable	Medium - returns for goods are defined; subscription cancellations require customer service contact and documentation

After cancelling

After you cancel, save any confirmation emails, reference numbers, or screenshots showing auto-renew was turned off. Monitor your bank or card statements for any unexpected post-cancellation charges and contact your card issuer if unauthorized charges appear. If you encounter refusal to cancel or improper renewals, cite provincial consumer protection rules and provide your documentation when disputing charges.

Helpful links: Good Housekeeping app FAQ (App FAQ), All Access/subscription info (All Access), customer service page (Customer Service), and shop FAQ for returns (Shop FAQ). For reviews and common complaints see Trustpilot Canada: Trustpilot (CA).

Address

Good Housekeeping Customer Service, P.O. Box 6000, Harlan, IA 51593

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