Cancellation service N°1 in Italy
Contract number:
To the attention of:
Cancellation Department – Amazon Kindle
Viale Monte Grappa 3/5
20124 Milano
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Amazon Kindle service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
Cancellation Amazon Kindle: Easy Method
What is Amazon Kindle
Amazon Kindle is a range of e‑reading products and services from Amazon that includes Kindle eBooks, the Kindle Unlimited subscription service (access to a rotating library of titles), and dedicated Kindle devices and apps for reading. In Canada these services are managed through your Amazon.ca account and through the platform where you subscribed (Amazon, Apple App Store, or Google Play).
How to cancel Amazon Kindle
- Web browser (Amazon website): Sign in to your Amazon.ca account, go to Account & Lists → Memberships & Subscriptions (or Manage Subscriptions), find Kindle Unlimited Settings and choose “Cancel Kindle Unlimited Membership.” The subscription remains active until the end of the current billing period.
- Amazon Fire tablet (Shop Amazon app): Open the Shop Amazon app on the Fire tablet, go to your account or settings → Memberships & Subscriptions → Kindle Unlimited Settings and select Cancel Membership.
- App Store (iOS) or Google Play subscriptions: If you originally subscribed to Kindle services via Apple or Google, you must cancel through the Apple App Store or Google Play subscription settings for that account - these cannot be cancelled from your Amazon account.
What happens when you cancel
When you cancel a Kindle Unlimited subscription or other Kindle subscription through Amazon, you retain access to the subscription benefits until the end of the current billing period or until the free trial expires. Your subscription will not renew after that date. Purchases of Kindle eBooks remain in your Amazon account library unless you request a return; downloaded content on devices or apps may remain accessible subject to licensing. Amazon will stop future recurring charges after cancellation but does not automatically delete your account or purchase history.
Will I get a refund?
Refunds depend on the product and timing. Purchased Kindle eBooks can generally be returned for a refund if requested within seven days of purchase; refunds typically process in about 3 - 5 business days. If you are on a 30‑day Kindle Unlimited free trial, cancel at any time before the trial ends and you will not be charged; you keep access until the trial expiry. There is no blanket 14‑day cooling‑off period for digital content - refunds and returns are governed by Amazon’s specific policies and the particular circumstances (for example, accidental purchases, defective devices, or billing errors may be handled differently).
Amazon Kindle plans and pricing
| Plan | Price (Canada) | Notes |
|---|---|---|
| Kindle Unlimited | Varies | Monthly subscription; 30‑day free trial may be offered. |
| Kindle eBook purchases | Varies | One‑time purchases per title; return window generally 7 days. |
| Kindle devices (hardware) | Varies | One‑time purchase; hardware warranty and return rules apply. |
Your consumer rights in Canada
In Canada, consumer rights for digital content are not governed by a single uniform “cooling‑off” rule; refunds and cancellations for digital goods and subscriptions are mainly governed by the seller’s stated policies and applicable provincial consumer protection laws. For Kindle eBooks, Amazon’s policy provides a seven‑day window for returns in many cases; Kindle Unlimited free trials must be cancelled before the trial ends to avoid charges. If you believe Amazon has not honored its policies, you can raise the matter with Amazon Customer Service first and, if unresolved, consider contacting your provincial consumer protection office for guidance on escalation or dispute resolution.
Customer experiences
Many customers report long‑term satisfaction with Amazon.ca for purchases and delivery reliability. Positive experiences often highlight fast delivery and consistent service. At the same time, some users report difficulty managing or cancelling Kindle Unlimited through mobile apps and have needed to use a web browser (sometimes in a private/incognito window) to complete cancellation. There are also reports of disputes over refunds, trade‑in credits, and issues with lost or defective devices; these cases illustrate why keeping documentation of purchases and communications with Amazon is important.
Documentation checklist
- Amazon account email and username; order number(s) for purchases or device orders; subscription confirmation email or screenshot; dates of purchase/subscription start; screenshots of subscription settings or cancellation attempts; device serial number (for hardware); any correspondence with Amazon Customer Service (emails, chat transcripts).
Common mistakes
Common mistakes include attempting to cancel a subscription through the Amazon app when the subscription was created via Apple or Google - those must be cancelled through the App Store or Google Play. Another frequent issue is assuming cancellation produces an immediate refund; for subscriptions you generally retain access until the billing period ends and refunds depend on policy and timing. Users also sometimes fail to save confirmation of cancellation, which can complicate disputes later; always capture a screenshot or confirmation email.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web browser (Amazon website) | Subscription stops after billing period; refunds per Amazon policy (trial or eBook return rules) | Low |
| Amazon Fire tablet (Shop Amazon app) | Subscription stops after billing period; refunds per Amazon policy | Low to Medium (supported via app) |
| App Store (iOS) / Google Play | Must request cancellation and refunds via Apple/Google; Amazon cannot cancel these | Medium (must use the platform where you subscribed) |
After cancelling
After you cancel, keep confirmation of the cancellation and monitor your billing statement to ensure future charges stop. If you need to request a refund for a Kindle eBook purchase or report a billing error, use Amazon.ca Help & Customer Service. Helpful pages include Manage Subscriptions (https://www.amazon.ca/gp/css/subscriptions), Kindle Unlimited information (https://www.amazon.ca/kindleunlimited), and Amazon Customer Service (Contact Us). If a resolution is not reached, keep documentation and consider contacting your provincial consumer protection office for next steps.
Address
Amazon EU S.à r.l., Succursale Italiana, Viale Monte Grappa 3/5, 20124 Milano MI, Italy