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Cancellation service #1 in Canada
Car And Driver is a long‑running automotive magazine and website that publishes news, reviews, buyer’s guides, and features about cars, trucks, and the automotive industry. It offers digital and print subscription options, along with a store for branded merchandise and back issues.
When you cancel a subscription it will generally remain active until the end of the current paid term; you keep access through that date but future auto‑renewals are stopped. Cancelling does not usually delete your account or stored preferences - track any account settings you want to remove. If you cancel an in‑app subscription (Apple or Google Play), billing stops with the store; if you cancel a direct subscription you should receive confirmation from Car and Driver by email or mail.
Magazine subscription payments are generally non‑refundable once charged. Auto‑renewing subscriptions continue until cancelled and payments already taken are not normally refunded; access remains until the end of the paid term. Exceptions are rare and handled case‑by‑case - for example, if there was a billing error or an unauthorized charge you should contact the store (Apple/Google) or Car and Driver customer service immediately and provide proof. Merchandise purchased from the Car and Driver store can usually be returned within 30 days in unused condition for a refund, subject to the store’s return process and shipping rules.
| Plan | Typical price (source/notes) |
|---|---|
| App Store (iOS in‑app) | US$1.99 - US$2.79 per month (iOS listing shows "Car and Driver Magazine $2.79" in App Store; amounts may display in USD on Canadian accounts) |
| Website / direct subscription | US$14.99 starting price (website listing; appears in USD, approximate CAD equivalent varies) |
| Merchandise (store) | Varies by item - refer to the Car and Driver store for current CAD or USD pricing |
Car and Driver’s stated policies do not override Canadian statutory consumer protection laws. For magazine subscriptions sold and billed in Canada, consumers should be aware that auto‑renewal terms apply until cancelled and that the publisher’s policy typically does not allow refunds for already‑paid subscription periods. However, provincial rules and federal consumer protections may grant additional rights in certain circumstances (for example, where a purchase was unsolicited, fraudulent, or a statutory cooling‑off right applies). If you believe a sale or billing practice breaches Canadian law, contact your provincial consumer protection office or the Competition Bureau for guidance.
Reader feedback is mixed. Positive comments note that many users find Car and Driver’s reviews and editorial voice helpful when researching future car models and that long‑time readers value the magazine’s coverage. Negative reports focus on unexpected or unclear auto‑renewal billing (including gift subscriptions that appeared to auto‑renew) and some complaints about customer service responsiveness. There are also a small number of reviews criticizing content quality or labeling reviews as untrustworthy. These experiences suggest keeping careful records of purchase and cancellation confirmations and checking billing sources (Apple, Google, or direct) if you see unexpected charges.
Common errors include cancelling the wrong account (for example, a personal Apple ID versus a shared/family account), waiting until after the renewal date so the charge has already posted, or contacting the publisher rather than the store that actually processed the payment (Apple/Google). Another frequent mistake is assuming cancellation automatically entitles you to a refund - Car and Driver’s subscription policy normally does not refund already‑paid terms. People also sometimes fail to keep cancellation confirmations or registered‑mail receipts, which can make resolving disputes harder.
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | No (generally non‑refundable for magazine terms; contact Apple for billing disputes) | Easy |
| Google Play (Android) | No (generally non‑refundable for magazine terms; contact Google Play for disputes) | Easy |
| Web / direct subscription (Car and Driver customer service or registered mail) | No (publisher policy: payments non‑refundable; exceptions possible for errors) | Medium |
After you cancel, save and keep any confirmation email or screenshot showing the cancellation and the date your access ends. If you face unexpected charges after cancellation, contact the store that billed you (Apple or Google), then Car and Driver customer service if needed. For billing disputes or questions about consumer rights in Canada, consult federal or provincial consumer protection resources. Helpful pages: Car and Driver subscription or customer pages, Apple subscriptions support, Google Play subscription support, and Canadian consumer protection authorities.
Useful links: Car and Driver, Apple - manage subscriptions, Google Play - manage or cancel subscriptions, Competition Bureau (Canada)
Customer Service Dept., Car and Driver, P.O. Box 6000, Harlan, IA 51593
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Written by Logan Lewis
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.