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Cancellation service #1 in New Zealand
Car And Driver is a US-based automotive magazine and website providing vehicle reviews, news, and features. It publishes digital content and sells merchandise through its sites and third-party app platforms.
The publisher offers digital subscriptions via its subscriber-service site and distribution through third-party app stores. Pricing and platform terms are set by the publisher or the third-party vendor used to buy the product.
Web subscriptions sold by the publisher are one-year terms and are non-auto-renewing; you typically retain access for the remainder of the paid term.
Cancellations via third-party platforms may end access immediately or at the end of the billing period depending on that platform's rules.
The publisher's terms govern retained account data and communication preferences after cancellation. Expect the publisher to retain purchase records and contact details for customer service and legal purposes.
If you used a third party to subscribe, that provider’s account settings determine what data remains and for how long.
Web-based digital subscriptions via the publisher are generally one-year, non-auto-renewing and do not explicitly offer refunds in the publisher policy.
Refunds for digital services are not automatic under these terms; refunds may be considered only in limited or misrepresentation cases and are subject to the publisher or vendor review.
Car And Driver does not publish New Zealand-specific pricing. Subscription and product costs depend on the purchasing platform and region.
| Plan / Product | Platform | Price | Notes |
|---|---|---|---|
| Digital subscription | Web (publisher) | Varies | One-year subscriptions noted as non-auto-renewing |
| Digital subscription | Third-party (App Store / Google Play) | Varies | Pricing and renewal rules set by the third party |
| Merchandise / Tech products | caranddrivertech.com | Varies | Standard returns within 30 days for most items |
New Zealand consumers are protected by the Consumer Guarantees Act and the Fair Trading Act for goods and services supplied within New Zealand.
These laws cover acceptable quality, accurate representation and fair trading practices for local suppliers or transactions covered by NZ jurisdiction.
Some readers praise Car And Driver’s free online reviews and the writing style, noting strong editorial personality and useful content for buyers.
Many customers assume app-store purchases and publisher-direct subscriptions are handled the same; third-party platforms often have different cancellation and refund procedures.
Delaying a cancellation request or failing to keep confirmation and proof of purchase can make disputes harder to resolve.
For physical returns, missing the 30-day window or not retaining tracking can disqualify a refund or exchange.
| Area | Web (publisher site) | Third-party (App Store / Google Play) | Merchandise (caranddrivertech.com) |
|---|---|---|---|
| How to cancel | Use "Cancel Subscription" link on subscriber-service site. | Cancel via your App Store / Google Play account settings. | Return items within 30 days; follow site return instructions. |
| Refunds | No explicit refunds for one-year digital subscriptions; non-auto-renewing. | Refund rules vary by platform; contact the platform for eligibility. | Full refund, store credit, or exchange if postmarked within 30 days. |
| Processing time | Not specified for digital refunds; cancellation effective per term. | Depends on the app store’s processes. | Refund processing ~14 days after return receipt; 1 - 2 billing cycles to appear. |
Customer Service Dept., Car and Driver, P.O. Box 6000, Harlan, IA 51593, USA.
U.S. domestic addresses are used by the publisher even for international subscribers. If you mail a cancellation, include all account details and keep proof of posting.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Levi Cooper
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.