Cancellation La Times: Easy Method

What is La Times

The Los Angeles Times (LA Times) is a U.S.-based news organization offering digital subscriptions, mobile apps, and occasional merchandise sales. Digital access is sold directly on the LA Times website and through platform stores (Apple App Store and Google Play) with platform-specific billing and renewal rules.

How to cancel La Times

• On iOS (App Store): Open your Apple ID Subscriptions settings and cancel at least 24 hours before the end of the current period. In-app cancellation of the active period is not possible; cancel via your Apple ID. See the LA Times app on the App Store: LA Times on the App Store.
• On Android (Google Play): Cancel via your Google Play account (Google handles billing). Cancel any time before the next billing period; the subscription remains active until the period ends. For Play Store terms see: Google Play terms.
• On the Web or by direct contact: Sign in to your LA Times account and use the account/cancel page (for example www.latimes.com/cancel), or email [email protected], or call 1-213-283-2274. You may also submit a written request by U.S. mail (see Address section below).
• If you choose mailed cancellation, send written notice by registered mail with tracking and keep the delivery receipt as proof.

What happens when you cancel

When you cancel a LA Times subscription, auto-renewal stops but you generally retain access through the end of the paid billing period. Your account and profile typically remain active unless you request deletion; content access will end at the period expiry. Cancellation stops future charges from LA Times (or from the platform handling billing), but it does not usually produce a prorated refund for the remainder of the current period.

Will I get a refund?

LA Times does not offer an automatic 14-day money-back or statutory “cooling-off” refund for subscriptions. Pro-rata refunds are not normally issued except where a specific promotional offer explicitly promises one. If, upon termination, your credit balance with LA Times exceeds US$1.00, LA Times states it will issue a refund (credited to your card or by check) roughly 60 days after termination. For merchandise purchases, returns for refund are accepted within 30 days of delivery (45 days for international shipments) with many exclusions such as magazines, back issues, and personalized items. See the LA Times subscriber terms for details: Subscriber Terms and Conditions and the store return policy: LA Times Store Return Policy.

La Times plans and pricing

Note: App Store in-app purchases show CAD pricing in Canada; web subscriptions are listed in USD on LA Times’ site.

Your consumer rights in Canada

Canadian consumer protection laws generally do not create a default “cooling-off” period for digital subscription services unless the vendor explicitly offers one. LA Times is U.S.-based and states it does not provide automatic pro-rata refunds, so Canadian subscribers should not rely on an implied 14-day right to cancel unless a specific offer states otherwise. Regardless, Canadian consumers retain the right to dispute unauthorized or incorrect charges through their credit card provider or bank if they believe cancellation did not take effect or charges continued improperly.

Customer experiences

Experiences are mixed: some users appreciate clear app pricing and the convenience of in-app billing through Apple, while many public reviews and forum posts report difficulties cancelling, surprise auto-renewals, buried cancellation links, and disappointment that pro-rata refunds are not offered. Reports on platforms such as Trustpilot and Reddit highlight frustration with perceived aggressive billing and inconsistent cancellation outcomes; others have successfully cancelled via Apple ID or Google Play without issue.

Documentation checklist

• Account username/email and subscription start and renewal dates
• Order or receipt number(s) and payment method used
• Screenshots of subscription status, billing charges, and any cancellation confirmations
• Copies of emails, chat transcripts, or mailed cancellation letters and tracking/return receipts
• Bank or credit-card statements showing the charge(s) in question

Common mistakes

Common errors include trying to cancel inside the LA Times app instead of via the platform that billed you (Apple or Google), missing the 24-hour Apple deadline and therefore being charged for another period, assuming a pro-rata refund will be issued when it typically will not, and failing to save confirmation of cancellation. Another frequent issue is contacting the wrong support channel (for platform-billed subscriptions you must cancel through Apple or Google, not LA Times billing). If you mailed a cancellation, not keeping the tracking receipt can make resolving disputes harder.

Comparative recap

After cancelling

After you cancel, keep your cancellation confirmation (email, screenshot, or delivery receipt) and monitor your card or bank statement to confirm no further charges occur. If billed after cancellation, first contact the billing party: Apple for iOS purchases, Google for Play purchases, or LA Times customer service for web subscriptions. If the charge is unauthorized or persists, contact your bank or card issuer to dispute the charge. Helpful links: LA Times subscriber terms Subscriber Terms and Conditions, LA Times cancel page Cancel page, LA Times app on the App Store App Store listing, and Google Play billing info Google Play terms. For returns of physical items see the store return policy: Return Policy.

Address

If you prefer written cancellation by U.S. mail, send a signed letter (registered mail with tracking and delivery receipt recommended) to:

Customer Service - Third Floor
Los Angeles Times
2300 E. Imperial Highway
El Segundo, CA 90245
United States