Cancellation The Week: Easy Method

What is The Week

The Week is a weekly news magazine that curates reporting and commentary from global sources into concise summaries and analysis, available in print and digital formats. It aims to give readers a broad, balanced view of current affairs, politics, business and culture.

How to cancel The Week

• App Store (iOS): open Settings on your iPhone/iPad → tap your name → Subscriptions → select The Week → Cancel Subscription. Note: Apple-managed subscriptions follow Apple’s rules; per available guidance, no in-app cancellation during the active billing period may be possible and any unused free trial can be forfeited when subscribing. App Store listing.
• Google Play (Android): open the Google Play app → Profile → Payments & Subscriptions → Subscriptions → select The Week → Cancel Subscription. For details, see the support guidance provided by the Play platform. Google Play cancellation guide.
• Web / Direct (including Canadian direct subscribers): log in to your account portal (for example service.theweek.com or the ManageMyMags portal) and cancel from your subscription management page, or contact The Week customer service to request cancellation. Subscriptions paid directly continue through the paid term unless you request immediate cancellation and a refund for unmailed issues. See The Week FAQ for contact options. The Week FAQ.

What happens when you cancel

When you cancel, your access depends on how you subscribed. App-store subscriptions are managed by Apple or Google and will typically remain active until the end of the paid period set by that store. Direct subscriptions through The Week usually continue until the end of the paid term unless you request immediate termination and a refund for unmailed issues. Your digital access, renewals and billing stop according to the platform’s rules; account data may be retained by The Week for administration and customer-service purposes in line with their terms.

Will I get a refund?

The Week’s published refund policy states refunds are available for any un-mailed issues if cancellation is requested within 30 days - users receive a full refund for un-mailed issues; returns of physical magazines are not accepted. Some plans (for example UK offers with a Money-Back Guarantee) allow cancellation at any time with a refund for un-mailed issues, though timing and eligibility exceptions may apply. If you subscribed via the App Store or Google Play, refund handling and eligibility may be subject to Apple’s or Google’s refund procedures rather than The Week’s direct policy; contact the platform’s support if your purchase was handled there. For The Week’s own policy, see their refund page. Refund policy.

The Week plans and pricing

Your consumer rights in Canada

Under Canadian consumer-protection rules, certain distance contracts can include a cooling-off period (commonly 14 days in some jurisdictions), but this statutory right may not apply where digital content is provided immediately. Because The Week delivers digital content right away, the statutory 14-day cancellation may not be available; instead, rely on The Week’s internal 30-day refund policy for un-mailed issues. Provincial rules differ - if you need certainty, check your province’s consumer protection office or seek legal advice about any cooling-off rights that may apply to your purchase.

Customer experiences

Review sites show a mixed picture: many subscribers praise The Week’s curated, high-quality content and balanced coverage. At the same time, there are repeated complaints about customer service responsiveness, problems processing address changes, missed or damaged physical deliveries (including magazines stuck in envelopes), and instances where digital access has been terminated despite an active subscription. These reports suggest administrative and delivery issues are the most common sources of dissatisfaction.

Documentation checklist

• Subscription account email and password (or platform account used: Apple ID / Google account)
• Order number or subscription reference (from welcome email or account portal)
• Payment receipt or last payment date and method
• Mailing address on file (if delivery issues are involved) and proof of any address changes
• Screenshots of account status, renewal notices, or problem evidence (missing/damaged issues)
• Correspondence with customer service (dates, ticket numbers, emails)

Common mistakes

Many subscribers try to cancel without logging into the correct account or without confirming which channel (App Store, Google Play, or direct) handled the payment - this delays resolution. Example: cancelling through The Week’s website will not stop an App Store or Google Play subscription; those must be cancelled through the respective platform. Another frequent error is failing to collect order numbers or screenshots before contacting support, which makes it harder to prove eligibility for a refund on un-mailed issues.

Comparative recap

After cancelling

After you cancel, keep copies of all cancellation confirmations, emails and screenshots until any refunds are processed and the subscription term has fully expired. If you need help, start with The Week’s FAQ and refund pages, and if you subscribed through Apple or Google, raise any refund requests through their support channels. Helpful pages: The Week FAQ (theweek.com/faq) and The Week refund policy (theweek.com/subscription/refund-policy).

Address

The Week, PO Box 843, Haywards Heath RH16 9NY, United Kingdom