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I hereby notify you of my decision to terminate the contract relating to the Anytrans service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Anytrans: Easy Method
What is Anytrans
AnyTrans (by iMobie) is a desktop and mobile software suite for managing, transferring, backing up, and restoring iOS and Android device data. It offers subscription and one‑time purchase options, device-to-device transfer tools, and features to move or back up media, messages, and app data.
How to cancel Anytrans
- Web account (recommended): Sign in to AnyTrans, go to Personal Center → Preferences → Account Deletion and follow the on‑screen instructions. Account deletion is permanent; iMobie will verify identity and delete or anonymize associated data within 15 business days unless otherwise required by law. For details see the privacy agreement at anytrans.ai privacy agreement.
- Purchased via AnyTrans website (refund / support): Contact iMobie Support or email cs@imobie.com to request cancellation or a refund. Support indicates replies within about 24 hours; see AnyTrans purchase/support info.
- App Store (iOS) subscription: Cancel and request any store refunds through Apple’s subscription management (iMobie’s help materials do not describe App Store refunds).
- Google Play (Android) subscription: Cancel and request any store refunds through Google Play subscription management (iMobie does not provide direct instructions for Google Play refunds).
- If email/support is unresponsive: keep records of all contact attempts. You may escalate by sending a registered letter (raccomandata A/R) to iMobie’s corporate address (see Address section below) if needed.
What happens when you cancel
If you use the Account Deletion path on the AnyTrans site, account access and any associated personal data are permanently removed from your account. iMobie states they will delete or anonymize your data within 15 business days after identity verification unless retention is required by law. Canceling an account does not automatically cancel marketplace subscriptions (App Store/Google Play): those must be cancelled through the relevant app store to stop recurring charges.
Will I get a refund?
AnyTrans’s published policy provides a 60‑day money‑back guarantee for purchases made through its website and a 7‑day money‑back guarantee for 1‑month subscriptions. To request a refund, contact iMobie’s Support Team or email cs@imobie.com; the company indicates support requests should receive a reply within about 24 hours. There is no explicit 14‑day statutory cancellation period published by iMobie; instead its stated guarantee windows (60 / 7 days) are the operative refund terms. If your product is defective or misrepresented, you may also be able to rely on Canadian consumer protection laws for additional remedies.
Anytrans plans and pricing
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| 1‑Month Subscription (Unlimited Devices / 1 PC) | US$35.99 (excl. sales tax) | Monthly | Unlimited iOS devices, auto‑renewal, 24/7 support, 60‑day refund window |
| 1‑Year Subscription (Unlimited Devices / 1 PC) | US$39.99 (excl. sales tax) | Annual | Unlimited iOS devices, auto‑renewal, 24/7 support, 60‑day refund window |
| One‑Time Purchase (Unlimited Devices / 1 PC) | US$59.99 (excl. sales tax) | Lifetime | Unlimited iOS devices, lifetime free updates, 24/7 support |
| Family Plan (Unlimited Devices / 5 PCs & Macs) | US$79.99 (excl. sales tax) | Lifetime | Unlimited iOS devices across 5 computers, lifetime updates, 24/7 support |
Your consumer rights in Canada
Canadian consumer protection laws provide statutory remedies where goods or services are faulty, not as described, or misrepresented. AnyTrans’s published guarantees (60 days for purchases from its website; 7 days for 1‑month subscriptions) are its stated commercial refund terms and may be more generous than minimum statutory rights. If AnyTrans fails to deliver a functioning product or to honour advertised terms, you can pursue remedies under provincial consumer protection statutes, contact your payment provider to dispute charges if appropriate, or seek further assistance from your provincial consumer protection office.
Customer experiences
Public reviews are mixed. Some customers report positive outcomes: for example, honouring lifetime licenses when moving devices and straightforward refunds in individual cases. However, other reviewers on Trustpilot and the Better Business Bureau report functionality failures for specific tasks, delays or denials of refunds, and difficulty communicating with support. These contrasting experiences suggest outcomes can vary by case, so keep full documentation when you contact support.
Documentation checklist
- Order confirmation / invoice (order ID, date, purchase email)
- Payment proof (credit card/PayPal receipt or bank statement)
- Account email and AnyTrans user details (if applicable)
- Screenshots or logs showing the issue or error messages
- Copies of all support correspondence and timestamps of contact attempts
- If escalating: a copy of the registered letter (raccomandata A/R) and tracking/receipt
Common mistakes
Users commonly make a few errors that delay cancellation or refunds. Examples: assuming uninstalling the software cancels a subscription (it does not; cancel at the store or via your AnyTrans account), contacting the wrong channel (requesting App Store refunds from AnyTrans instead of Apple), not providing order or payment details in the initial support request, or waiting past the stated refund window for website purchases. Also, relying on an assumed 14‑day statutory right when iMobie publishes its own 60/7‑day guarantees can lead to confusion about eligibility.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Account deletion via AnyTrans web (Personal Center → Preferences → Account Deletion) | No automatic refund; data deleted within ~15 business days after verification. Refunds for purchases must follow purchase refund process. | Easy to submit; irreversible data deletion once completed |
| Purchase through AnyTrans website (request refund via Support / email) | 60‑day money‑back guarantee for standard purchases; 7 days for 1‑month subscriptions | Moderate - requires documentation and support contact; users report mixed response experience |
| App Store (iOS) subscription | Refunds handled by Apple (cancel and request via Apple’s system) | Varies - Apple’s process is separate from AnyTrans and must be followed |
| Google Play (Android) subscription | Refunds handled by Google Play (cancel and request via Google Play) | Varies - Google Play process is separate from AnyTrans and must be followed |
| Registered letter escalation (raccomandata A/R to corporate address) | No automatic refund; may prompt response if email/support are unresponsive | Often more difficult but formal; useful if other channels fail |
After cancelling
Keep copies of all cancellation confirmations, refund correspondence, and payment receipts. If you purchased through the AnyTrans website and requested a refund, expect a response from Support (iMobie indicates replies within 24 hours). For App Store or Google Play subscriptions, verify cancellations and refunds within your Apple or Google account billing history. If a charge remains after cancellation, contact your payment provider (card issuer or PayPal) to dispute the charge if necessary. For AnyTrans-specific policy references see the AnyTrans purchase page at AnyTrans purchase info and privacy details at AnyTrans privacy agreement. For direct support contact use cs@imobie.com.
Address
iMobie Inc., wenjia st. 20, Chengdu, Sichuan, 610031, China