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I hereby notify you of my decision to terminate the contract relating to the Bikemap service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Bikemap: Easy Method
What is Bikemap
Bikemap is a cycling route planning and navigation service that provides maps, route discovery, and tracking features through a web platform and mobile apps. It offers free access to basic map functionality and paid subscriptions for added features such as offline maps, advanced route planning and export options.
How to cancel Bikemap
- If you subscribed through the Bikemap website: sign in at bikemap.net, go to Account / Subscription or Billing, and follow the cancellation option; keep a screenshot or confirmation email.
- If you subscribed through Apple (App Store / iOS): cancel via your Apple ID subscriptions in Settings on your device or follow Apple’s guide at Apple - manage subscriptions. Apple handles renewals and refunds for App Store subscriptions.
- If you subscribed through Google Play (Android): cancel via Google Play > Subscriptions or follow Google’s guide at Google Play - manage subscriptions. Google handles renewals and refunds for Play Store subscriptions.
- If you prefer to cancel by contacting Bikemap directly: send a clear written request including your account email, order/receipt details and desired cancellation date to Bikemap’s support channels or by postal letter. For proof of delivery, it is recommended to send cancellation letters by registered mail (raccomandata A/R).
What happens when you cancel
After cancellation, your paid subscription usually remains active until the end of the current billing period; you retain access to paid features until that expiry. Automatic renewal will be disabled so you are not charged again. Your account and any routes or data you created generally remain accessible at the free level unless you delete them or request data removal under Bikemap’s privacy policy.
Will I get a refund?
Bikemap’s standard approach for refunds varies: many digital subscription providers do not issue pro‑rata refunds for unused time, but exceptions can apply. If you purchased via Apple or Google, refund decisions are handled by those stores and are subject to their policies. Under Canadian consumer protection laws you may have rights where a service is defective, misrepresented, or if local statute provides a cooling‑off period - outcomes depend on the province and the specific circumstances. If you believe you are entitled to a refund, contact Bikemap support with evidence (receipts, screenshots) and, if needed, your payment provider or card issuer to dispute unauthorized charges.
Bikemap plans and pricing
| Plan | Price | Billing frequency |
|---|---|---|
| Free | Free | N/A |
| Paid subscription (monthly) | Varies | Monthly |
| Paid subscription (annual) | Varies | Annual |
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial consumer protection laws that prohibit deceptive practices and require that services be supplied as described. Specific rights and remedies (refunds, cancellations, disputes) vary by province and by the nature of the transaction. If you suspect misleading advertising or failure to deliver contracted services, you can file a complaint with your provincial consumer protection office or seek guidance from the federal consumer resources at Government of Canada - Consumer Services. For purchases handled by Apple or Google, their store dispute and refund mechanisms will also apply.
Customer experiences
User reports are mixed: many find website or in‑app cancellation straightforward and immediate when handled via the App Store or Google Play, while cancellations requested via direct support messages can sometimes be slower to resolve. Refunds are uncommon unless there is a clear billing error, misrepresentation, or a store (Apple/Google) grants one. Keeping clear proof of cancellation and receipts improves outcomes.
Documentation checklist
- Account email and username
- Order number or transaction ID and a copy of the receipt
- Date of purchase and billing period
- Method of purchase (Website / Apple ID / Google Play)
- Screenshots of subscription status and any relevant messages
- Copies of correspondence and postal tracking number if sent by registered mail
Common mistakes
Common errors include cancelling the subscription in the Bikemap app but not through the App Store or Google Play (or vice versa), which leaves the store‑level auto‑renewal active. Another mistake is failing to keep evidence of cancellation (confirmation email or screenshot); without proof, disputes take longer. Some users forget to check which account or email was used for purchase and attempt cancellation on a different account. If sending postal cancellation, not using registered mail removes proof of delivery and may complicate a dispute.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website / Bikemap account | Depends (contact support) | Low - Medium |
| Apple (App Store) | Possible via Apple; subject to Apple policy | Low |
| Google Play | Possible via Google; subject to Google policy | Low |
| Email / direct support request | Depends on provider response | Medium |
| Postal letter (registered raccomandata A/R) | Depends; provides proof of delivery | Medium - High |
After cancelling
After you cancel, keep written confirmation and monitor your bank or card statement for any unexpected charges. If you need copies of your routes or data, export them before your paid access ends or request your data under Bikemap’s privacy settings. For official guidance or support resources visit Bikemap’s website at bikemap.net, or consult Apple and Google support pages linked above for store purchases. If you need to escalate a problem you can contact your payment provider or the appropriate provincial consumer protection agency for Canada.
Address
Bikemap GmbH, Postgasse 8b, A‑1010 Vienna, Austria