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Cancellation service #1 in Canada
EveryDollar is a budgeting app produced by Ramsey Solutions that helps users create and track monthly budgets. The product is offered as a free, manual-budgeting web version and a premium version that adds features such as bank syncing, automation, paycheck planning and goal tracking; the premium offering is not officially available in Canada and may be used there only via unofficial workarounds.
If you cancel Auto‑Renew via the web, future charges stop but your account remains active until the current billing period ends. If you purchased an annual subscription and request a web refund that is approved, Premium access may be removed immediately while the free version remains available. For subscriptions bought through Apple or Google, cancellation and refund outcomes are controlled by those platforms; EveryDollar cannot directly cancel or refund purchases made through the App Store or Google Play.
For annual web subscriptions, EveryDollar’s policy allows refunds up to 30 days from the most recent charge; refunds processed by EveryDollar typically remove Premium access immediately while leaving the free account intact. For monthly web subscriptions, the first‑month fee is eligible for refund if requested before the next billing date; renewal fees after that are generally non‑refundable. There are no refunds or credits for partially used billing periods or service interruptions (for example, bank connection problems). If you purchased via the App Store or Google Play you must request refunds through Apple or Google according to their policies - EveryDollar cannot process those refunds.
| Plan | Price | Period | Features |
|---|---|---|---|
| EveryDollar Free | C$0.00 | Unlimited | Manual budgeting via web; free for Canadian users |
| EveryDollar Premium (unofficial via workaround) | approximately C$238 - C$244 per year | Annual | Bank syncing, automation, financial roadmap, paycheck planning, goal setting; purchased via US-priced subscription or App Store workaround (not officially available in Canada) |
Canadian consumer protections (for example, statutory cooling-off periods) vary by province and tend to cover unsolicited or distance sales; they do not automatically override in‑app refund rules imposed by third parties like Apple or Google. EveryDollar’s explicit 30‑day web refund policy for annual subscriptions and the first‑month monthly refund option exceed common statutory minimums and give stronger recourse when you purchase directly on the web. If you buy through the App Store or Google Play, you must follow Apple’s or Google’s refund procedures and policies; EveryDollar can only direct you to those channels. To preserve clearer refund rights and direct recourse with EveryDollar, Canadian consumers are advised to purchase via the web rather than through in‑app stores.
User feedback is mixed. Many users report that the free, manual budgeting features work well for personal budgeting and praise the simplicity. Negative reports center on account and payment problems, including confusing refund experiences when purchases were made through the App Store, and technical complaints such as unreliable bank connections, slow or laggy syncing, duplicated or delayed transactions, crashes and auto log‑outs. Some users choose manual tracking because of syncing issues; others report satisfactory experiences when they use the app for straightforward, manual budget tracking.
Common errors include cancelling in the wrong place (for example, turning off auto‑renew on the web but not cancelling an App Store or Google Play subscription), assuming EveryDollar can refund App Store or Google Play charges, and waiting until after the next billing date to request a first‑month web refund. Another frequent mistake is not keeping receipts or transaction details - without those it’s harder to make a refund case. Finally, relying on unofficial workarounds to buy premium access in Canada can reduce your options for support and refunds.
| Method | Refund | Difficulty |
|---|---|---|
| Web - Annual subscription | Eligible for refund up to 30 days from most recent charge | Low - Medium |
| Web - Monthly (first month) | First month refundable if requested before next billing; renewals non‑refundable | Medium |
| App Store (iOS) | Request refund via Apple; EveryDollar cannot process | High (depends on Apple policy and outcome) |
| Google Play (Android) | Request refund via Google; EveryDollar cannot process | High (depends on Google policy and outcome) |
After you cancel, keep your documentation (receipts, screenshots and any support case IDs). If you purchased via the web and believe you qualify for a refund, follow EveryDollar’s refund policy and contact EveryDollar Customer Success via the support links below; for annual refunds requested and approved, Premium access may be removed immediately. If you bought through Apple or Google, follow the refund request processes on those platforms. Useful support pages: EveryDollar cancellation help (How to Cancel EveryDollar Premium) and EveryDollar refund policy (Refund Policy). If you need to send physical correspondence, consider certified mail or a tracked service to ensure delivery confirmation.
Ramsey Solutions
Attn: Ramsey Customer Success
1011 Reams Fleming Blvd.
Franklin, TN 37064
United States
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Written by Harper Allen
eIDAS legal expert · 7 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 7 years.